Tommy Hilfiger’s earns a 1.1-star rating from 161 reviews, showing that the majority of fashion enthusiasts are dissatisfied with their apparel and accessories.
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bad service
Email sent to Tommy Hilfiger:
:First of all, sorry my english.
I was in your store on Prime on february 12nd with my family and friends. One of my friend saw a wall with a lot of bags and 2 signs of:
50% off. My friend asked one of yours saleswoman which bags are on sale with 50% and she told him that all bags on that wall.
My friend got one bag and I got two more.
We both more stuffs and he gone first to the checkout (cashier) and I gone after him. When he realized that the priced was
not with the 50% he asked why, the cashier could not solve the problem and the manager was called. His explained that it was a mistake but gave him the discount.
When I got to the cashier to buy my purchase (just 1 or 2 minutes later) the same problem happened, but at this time the manager told me that could not
give me the discount. I told him all the history above and he told me the same.
I went to the Prime Guest Service and I talked to Marilyn S. Mercado (guest service manager) and she gave me reason and called
your manager (Tommy`s manager). She discussed with your manager and then explained to me what I could do. Actualy I will
do whatever need to solve this problem.
I went back to the store to get the name of the persons involved in this bad history and, for my surprise, your manager
did not allow me to got the casier`s name. So your manager is HUGUES LOUIS, your saleswomen who told my friend about all
bags on wall was on sale is ANA and the cashier`s name I do not know because your manager did not allow me in a very debauched and
arrogant way, actualy he is very rude to occupy such a posicion on such store.
So, I am really upset with your saleswomen for the information and much more with your "manager" for beeing debauched, arrogant and to not solved my issue. It was
not my mistake. I hope my discontent stop just with these 2 persons, not with all of you, Tommy Hilfiger.
Fernando Junior."
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of Tommy Hilfiger complaint handling
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Tommy Hilfiger Contacts
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Tommy Hilfiger phone numbers800 8666 9445800 8666 9445Click up if you have successfully reached Tommy Hilfiger by calling 800 8666 9445 phone number 0 0 users reported that they have successfully reached Tommy Hilfiger by calling 800 8666 9445 phone number Click down if you have unsuccessfully reached Tommy Hilfiger by calling 800 8666 9445 phone number 4 4 users reported that they have UNsuccessfully reached Tommy Hilfiger by calling 800 8666 9445 phone number24%Confidence scoreEuropean Countries+31 207 194 788+31 207 194 788Click up if you have successfully reached Tommy Hilfiger by calling +31 207 194 788 phone number 1 1 users reported that they have successfully reached Tommy Hilfiger by calling +31 207 194 788 phone number Click down if you have unsuccessfully reached Tommy Hilfiger by calling +31 207 194 788 phone number 0 0 users reported that they have UNsuccessfully reached Tommy Hilfiger by calling +31 207 194 788 phone number100%Confidence scoreNetherlands+46 201 203 279+46 201 203 279Click up if you have successfully reached Tommy Hilfiger by calling +46 201 203 279 phone number 1 1 users reported that they have successfully reached Tommy Hilfiger by calling +46 201 203 279 phone number Click down if you have unsuccessfully reached Tommy Hilfiger by calling +46 201 203 279 phone number 0 0 users reported that they have UNsuccessfully reached Tommy Hilfiger by calling +46 201 203 279 phone number100%Confidence scoreSweden
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Tommy Hilfiger emailstommyhelp@tommy.com100%Confidence score: 100%Support
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Tommy Hilfiger addressStadhouderskade 6, Amsterdam, 1054, Netherlands
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Tommy Hilfiger social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 30, 2024
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There are not so many people inside store and sales representative lets every two people enter store every 10 minutes. The service they provide is so poor.
I made an order April 29/23,with reference number [protected]. No email,I didn't get my product,no reminder just to be sure that I will get it one day or the website I used is not run by the company.
Verbal aggression,So unprofessional, talking with attitude giving side looks and screaming , and did stop look at me and laughed,
I want to complain about the quality of your shoes.
I'm from Bulgaria, I bought very expensive Tommy jeans shoes - the shoes are hard, uncomfortable, heavy, cold, terrible. disgusting quality! and I would not recommend!
I don't know where to complain and express outrage so I'm doing it here
buy a Tommy Hilfer jacket before the 2021 pandemic at the Imperial Valley California Mall, and the jacket cover is slowly being removed.
Searching Tommy Hilfiger’s online store shows the following website which looks like a legit website however, does not show any reviews etc … how to find if this is authentic website ?
www.tommyhilfigercanadaonllne.com
Very poor quality of woolen sweater. I bought it from Kapsons Bathinda, Punjab. Please change my sweater.
I visit this store this morning.Two women working there .They were talking behind my back, also no help in fitting room I needed to go each time to help my self.
I felt not welcome there
Please do something about this !
I recently purchase wallet from online platform with 6 month warranty but with one month of uses wallet got spotty small holes and also smell of wallet material is also unbearable.
Coustumar - Sulabh jain
Contact Number-[protected]
Purchase from-Amazon
Date of purchase-2 Sep 2019
Order/Invoice-[protected]
I bought this wallet a month ago and now the condition is really bad. The product is of very bad quality that it's tearing for all the sides, despite the fact that I take full care of it.