Trader Joe's
Reviews and Complaints

Just a quick warning to everyone on the Trader Joes Croissants and a product they call Raspberry Danish. They use to sell croissants in a box and they were amazing. I would put them out the night before when I was going to have a family brunch on Sunday. I would bake them in the morning and the house would smell like a bakery in Paris. These products are not in a bag and they are horrible. They do not need to sit out overnight so maybe the recipe has been altered. I literally threw these away instead of servicing to my guests. They also have raspberry danish in bags and the product doesn't take horrible but they look horrid. The raspberry filling in the middle slipped on to the baking sheet. I will not be buying these products again.

Last week, I bought a box of frozen mac and cheese. After nuking it in the microwave, I began to eat it and suddenly bit into something hard. Turned out to be a scary, jagged shard of glass. Wth? Wonder if I swallowed other pieces. They better do a recall pronto. This is the second time I've found a UFO in T.J. food. The first time was in their sweet Italian sausage.

I bought some gluten free items from the website www.traderjoes.com. I received the purchase 4 days ago and didn’t mention before that the seller has mixed something and sent me wrong items. All products contained the gluten. I was lucky that I haven’t used these products, and I have noticed that these products contained the gluten. So, be careful, when you buy from them and receive orders.

I have been exclusively shopping at Trader Joe's for over 12 years. Over the past year, however, I have repeatedly had problems with food that is for 3-4 days pre-expiration date (ALL their refrigerated foods are only good for max 4 days from date of purchase), but when I bring the food home if it's not rotten already, it goes bad and is smelly/stinky/rancid/rotten by the next day! I have lost count how often I have had to take salads, veggies, dairy products, and meats back. I even had to take a plant I bought there back the next day because it had plant lice (aphids) and one of the staff said that's normal! Really?!

What has happened to this company? The store I shop at is one of the busiest in the area, so products should move quickly, which only leaves me to believe that Trader Joe's is putting out rotten product for profit, regardless of consumers' health.

I'm never shopping at Trader Joe's again!

First Iv’e been shopping at Trader’s Joes for approx. 30+years. I’ve never had a problem. Two weeks ago I purchased you lunch chicken salads (two of them) for lunch and dinner. Both had rotten lettuce leaves throughtout. I returned to the store and talked to the manger and he was nice enough. He told me to go get new ones. It was hard finding the same thing that wasn’t rotten on your shelfs. I then took the reduced fat brand again due to all the rotten reg. ones. I’ve gone back three times now only to find the same rotten salads on your shelfs. Maybe there not the exact same ones but the result is the same.

Brown lettuce that has been put out after their life was over. the location is the Trader Joe on Bouquet Canyon in Santa Clarita CA.. If nothing is done by the next time I go to that location it’s back to Vons. P.S. Today I was there again and the same problem still exists.

I lost a molar(!) after biting into something in a Trader Joe's Chicen Sausage I had bought the same day. I cracked the tooth and had to have it removed as I didn't have 3500 for an implant.
Both Trader Joes and the Villa Roma Sausage company denied my claim as I couldn't produce what broke the tooth. The whole process was painful and humiliating.
I now am employed and am going through the lengthy, painful and expensive process of having an implant installed.
I haven't shopped at a Trader Joe's since (Dec 2009) and encourage everyone and anyone I know not to patronize them.

I have been a loyal customer of Trader Joe's since the birth of my son on January 1, 2000. Since that time I have shopped in the following stores Oceanside, NY, Hewlett, NY, Marleton, NJ. I recently moved to the Metro DC area an immediately looked for a Trader Joe's store. The nearest store to my home is Silver Spring, MD and I went along my weekly shopping routine as I always do.

Until today, on Friday December 3, 2010 at about 3PM I was harrassed at the Siver Spring store by an employee and accused of stealing. I returned an item as I often do. Somedays I have a reciept and somedays I don't. Since I buy my groceries on debit card there is always a record of my purchases. I noticed an employee stop what he was doing and take an interest in me when I evetered the store. I found that curious but did not pay attention to it as I was returning an extra bag of chips that I purchased.

As I began my checkout the employee who took an interest in my behavior interrupted the cashier and told me that I could not return an item that I bought the day before. He in fact did not ask me if I had a receipt but instead suggested that I had been taking items off the shelf and returning them as purchases. He then proceeded to tell me that he witnessed me on two different occassions take items off the shelf and return them as a purchase.

I was furious! I asked to speak to the manager. The manager at the time said "whatever he says is true" suggesting that the employee was telling the truth. The manager then stated that he watched me through the "glass" in the store and witnessed me do what the employee accussed me of. I asked the manager what it was that he exactly observed and he said" exactly what he told you"

Over the ten years as a shopper I have spent about 60, 000 dollars between the New York, NewJersey and Maryland stores. This means that I love the positive energy and products that you provide. I was extremely upset that I was profiled and accused of stealing without proof.

As a reslut, I feel unsafe going into the Silver Spring store for fear of being accused again or worse arrested. I am a father and a husband and I cannot afford that.

I would like an apology for being accused of doing somethingthat I did not do.

I went to the store on 11/23/2010 to buy a kosher turkey. It was the 3rd store I went to since 2 other stores were out of the product. Seattle just had a severe snow storm so I just rush in just for the turkey. When I went to the cash register I wrote a check but for the 1st time the check was declined in the machine that was processing it. The cashier went to a supervisor to figure out the problem and the supervisor tied again but no luck. I then said I had just enough cash but insisted on getting a phone number to call to clear up the problem. The supervisor told me to contact my bank. I said I was just at my bank earlier and they could even call the bank. He just replied that it must be my bank and I replied that I really need a phone number to clear this up and that it was not my bank that was the problem. He just repeated it must be my bank and would not give me a phone number. I was so frustrated I thew done the money on the counter and told him where he should put the money (up his ###). He said he will not tolerate such language and would not accept my money so I had to leave with no turkey. I tried to call the store later at home but the person just hung up on me. All I tried to say on the phone was how bad the customer service was and what can be done to resolve it. I then googled the headquarters and left a message about the problem. No one called me back the next day. When I call the office in the afternoon a women said she called the store to find out their story and to have them resolve the problem. She then told me that they were upset because I used bad language. I told her it was expected under the circumstances but she continue to defend the store. I continued to try to explain the problem but each raising my voice more since I was getting very frustrated (without shouting). She then said I was raising my voice and she would not tolerate that. I told I was raising it because she was not trying to listen. Then I was hung up again. I don't know if I will be able to get a turkey now since today the weather was undrivable and only 1 other store had a kosher turkey. Hopefully I can get to that store on Thanksgiving but more snow is expected tonight.

Trader Joe's offers low prices on "JUMBO" eggs. However, although the price is good, the white jumbo eggs are not jumbo. At best they might be extra large. Should be sold as "MAYBE" Jumbo. Compare these $1.79 dozen white jumbo eggs with the $3.99 Brown Jumbo Eggs, which really are Jumbo. Or even Ralph's $2.99 a dozen jumbo eggs, which really are Jumbo. If it doesn't size don't give the price prize!

Trader Joe's Compressed Rawhide dog bones made my dog ill. He puked bile 5 or 6 times and had dry heaves after consuming the bones on a several different occasions. He did not have access to any other bones at the time nor have any other changes in his food.