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UKSoccerShop

UKSoccerShop review: returns 4

L
Author of the review
3:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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I ordered a football top for my son which was the wrong size.
I returned it after 4 days clearly within uksoccershops 14 day quibble free return policy.
It was sent recorded delivery not special as the value was less than £100.
Here we are now nearly a month down the line and uksoccershop are claiming they have not received the returned item and will not budge.
Biju Peter and his superior Simon Pretswell refuse to take any action and I am subsequently £60 out of pocket not including p&p and return p&p, and my son is minus a birthday present. There is nothing ii can do but to accept defeat, it easier getting blood out of a stone than getting a refund/ replacement - avoid at all cost.

4 comments
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T
T
Toglione
US
Aug 31, 2011 5:41 pm EDT

No goods no refund received. Stay away from this "company" or you will loose your money and your time in email.

Z
Z
Zalez
US
Jan 31, 2012 6:18 pm EST

I have ordered a david de gea shirt 40 days ago and it is still not delivered. I have tried to contact them several times but with no luck.

M
M
MarijanaB
HR
Apr 06, 2013 5:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered 3 items: 1was OK, 1 was wrong and 1 was missing. I sent many emails and received only few (very arrogant). They offered me a refund and after 7 months I am still waiting. Very bad Customer Service and very bad business

M
M
Mougar
Chelmsford, GB
Apr 30, 2015 1:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They are disgusting. They do the same to all customers. It is just another unethical SCAM company.

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  1. UKSoccerShop Contacts

  2. UKSoccerShop phone numbers
    +44 844 332 1221
    +44 844 332 1221
    Click up if you have successfully reached UKSoccerShop by calling +44 844 332 1221 phone number 26 26 users reported that they have successfully reached UKSoccerShop by calling +44 844 332 1221 phone number Click down if you have unsuccessfully reached UKSoccerShop by calling +44 844 332 1221 phone number 90 90 users reported that they have UNsuccessfully reached UKSoccerShop by calling +44 844 332 1221 phone number
  3. UKSoccerShop emails
  4. UKSoccerShop address
    42 Mote Hill, Hamilton, ML36EF, United Kingdom
  5. UKSoccerShop social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
UKSoccerShop Category
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