Sweet Deals Cumulus
Reviews and Complaints

On December 3rd, I bought a certificate and was double charged. I also bought tickets for an event but haven't received them, neither by email nor mail. I reported the double charge online on the same day and was told it would take 10 days for assistance. I've received four emails assuring me my issue is being addressed, with the last update on December 13th. It's now the 17th and there's still no resolution. I want a refund for the double charge and the undelivered tickets.

I bought $1000 credit for hotel stays on Nov 3, 2020. It cost me $19.95 and I got a credit of $1000. My order number is ***. When I checked my account, it showed that I had $1000 credit. Last week, I booked a hotel, but the entire amount was charged to my credit card and nothing was deducted from my credit. I called Happi Traveler (the hotel website) twice and the nice ladies there said they saw the problem and would pass it on to management. I also sent an email asking for help. It's been a week now and I haven't even received a reply. I've bought stuff from Sweet Deals before and never had any issues. I just want to use the $1000 credit I bought for hotel stays.

I bought lotsa vouchers from sweetdeals.com for restaurants and never had problems before. This time, I ordered a bluetooth speaker. The speaker don't charge, turn on, or do anything. It just don't work. I tried to contact the company through their online contact form. They didn't respond to my first request. The 2nd request, they said they sent me a pre-paid label and when I opened it, it was a voucher to an "Evil Kenevil Museum." I replied to the email, but no response. You can only send info through the online portal. There ain't no phone numbers and I don't even know if they read the emails. Buying from this company can feel like a total scam sometimes... It's a risk. I want my money back or a speaker that works.

This here's for order XXXXX that got shipped on 2/15. Instead of gettin' them 2 flashlights I ordered and paid for, my buddy got some fishin' net or somethin'. Them flashlights were meant to be a gift for her son, and this ain't right 'cause I reached out on 2/19 explainin' the problem and askin' for a fix and replacement to be sent. Ain't nothin' been sorted out yet. I done sent 8 emails and asked for a call, but all I get is the same response sayin' they're workin' with the vendor. This has been goin' on for over a month and them flashlights still ain't been shipped. I ordered the same flashlights back in December and one was busted and never worked. I still ain't got no replacement for that neither. This company needs to step up and make sure the customer gets what they paid for. All I been gettin' is the runaround with no action. This should've been sorted out by now, but I'm still waitin' on a call and a fix. I'm attachin' them emails I done sent.

I bought gift certificates from Sweet Deals on May 27, 2022, and June 17, 2022. I got two $50.00 certificates for a total of $57.90, including fees, at $28.95 each. Despite contacting customer service thrice in late 2022 and early 2023, I learned the business is closed and sold. Attempts to reach the English Inn were futile as the phone number has changed. The certificates expire on May 27 and June 17, 2023. I am seeking a refund of $57.90.