United States Postal Service [USPS] review: Den of thieves within the post office 73

I sent a complaint to the Office of Consumer Advocate in DC and all they did was send it to a Mr. Boyd in the San Diego USPS consumer office. He in turn sent me his standard brush off letter that sorry " certainly not the way we do business" line. But I have heard back from Senator Dianne Feinstein and in her office you can contact: June Cabatu in the San Francisco office at One Post Street, Suite 2480, San Francisco, CA 94104. But your best bet is to contact the Office of Inspector General for the USPS "OIG", 1735 N. Lynn St., Arlington, VA [protected]. Attn: Hotline I received an email immediately back from them and that was a week ago. Hopefully they will be doing an internal investigation into this. I asked them to keep me informed about the progress of the investigation. I'm crossing fingers, because these not so nice people stole over $350 in gift cards, cash and Christmas presents from us too. We also received the empty package, only they were kind enough to repack it with bubble wrap. If everyone affected by these thieves writes to the OIG, maybe we'll get some action. Good luck.

Wholly crap I am so worried now. I recently shipped out a brand new laptop to my mother as a gift from NY. The destination was to Palmdale, California. Being the idiot I am I did not purchase insurance and I shipped it in the original Lenovo box. It clearly shows that it is a laptop. I figured items like this get shipped all the time since Dell and Newegg send items in their boxes and also I have received an LG monitor in its original manufacture box. I am so worried.

Package Services

Depart USPS Sort Facility
April 21, 2013

BELL GARDENS, CA 90201

Expected Delivery By:
April 24, 2013

Processed through USPS Sort Facility
April 21, 2013, 12:10 pm

BELL GARDENS, CA 90201
Depart USPS Sort Facility
April 18, 2013

JERSEY CITY, NJ 07097
Processed at USPS Origin Sort Facility

April 18, 2013, 6:20 am
JERSEY CITY, NJ 07097

Acceptance (APC)
April 17, 2013, 2:23 pm

NEW YORK, NY 10011

Says it left Bell Gardens on the 21st and its been 4 days. The destination from Bell Gardens is literally less than a 100 miles. I called USPS and they basically told me that sometimes it takes time. If some [censored] thought it would be OK to steal my laptop I am going to be furious as I will be out so much money!

Does anyone have a number to this facility? I am starting to really stress out.

Contact Anthony Tran, he is from the USPS Office of Inspector General, after going through all the channels, this is where you finally end up. They do the investigative work for the postal service, Good Luck. His phone number is [protected]. He is one the west coast so it is Pacific Time. Call him right away, maybe they can pin point the thief since this just happened. I am not giving up my fight that this thief will be caught.

I just recently had an item shipped to me from Carlsbad, CA and it has unfortunately ended up at this sorting facility. It shipped on Monday morning and has been there for 3 days now. I had another item ship the same day from Colorado and I received it yesterday (May 1st), so there's no excuse for it to even still be in California. There's definitely some shady business going on in Bell, CA, and I'm assuming I'll never see what I paid for, and if I do it won't be until I've long since forgotten about it and moved to a new state or something.

Processed at USPS Origin Sort Facility
Apr-30-13, 02:20 AM, BELL GARDENS, CA 90201

Depart USPS Sort Facility
Apr-30-13, 00:00 AM, BELL GARDENS, CA 90201

Dispatched to Sort Facility
Apr-29-13, 13:23 PM, CARLSBAD, CA 92008

Acceptance
Apr-29-13, 08:31 AM, CARLSBAD, CA 92008

On the bright side, I suppose, the item I bought is an individually numbered, limited edition thing, so I will be closely monitoring ebay for it to pop up. Fingers crossed.

i bought a product for mothers day and the systme shows that bell gardens usps drof it off to my house when it never happened... to whom should i make the complain n get my product!?!?!?

i have been tracking my package usps since it has been sent from California,

Package Services

Depart USPS Sort Facility

May 8, 2013

BELL GARDENS, CA 90201

Expected Delivery By:
May 13, 2013

USPS Tracking / Delivery Confirmation™

Processed through USPS Sort Facility

May 7, 2013, 10:29 pm

BELL GARDENS, CA 90201

Depart USPS Sort Facility

May 7, 2013

SAN BERNARDINO, CA 92403

Processed at USPS Origin Sort Facility

May 7, 2013, 12:21 am

SAN BERNARDINO, CA 92403

Dispatched to Sort Facility

May 6, 2013, 7:23 pm

FONTANA, CA 92337

Acceptance

May 6, 2013, 12:37 pm

FONTANA, CA 92337

Electronic Shipping Info Received

this is how it has started, and now i am stuck, i called the Bell Gardens post office and the game me the number to the bell garden sort facility and then said if they wont answer for me to call the postal services consumer affairs dept and talk with them, it took 5 calls and 20 minutes just to get thru to the bell garden post office so i kinda figured i would be up againt a hard time with the rest also, i called the sort facility and kept getting an answering machine, so i left a couple messages, but i almost guarentee they won't return my call, so i went ahead and called the consumer affairs dept to, the took 3 calls and a hold time of about 45 minutes before i could get someone live on the phone to talk to, then all i got from her is my package has left bell garden and is in route to greensboro nc sort facility on may 8, 2013, it does not take 6 days for mail to travel from Cali to NC, this place needs to be shut down and moved to a better location with new employees, if my package is not updated within 24 hours, i'm gonna be calling back and these people are gonna get a mouth full, the usps in incomptetent anymore, nothing like they used to be, after this i will never use the usps again, someone needs to do something to straighten this place out, i'm sorry for the people that have to deal with these incompetent people

SHUT THIS PLACE DOWN. This is the 2nd year in a row I have shipped merchandise home from vending events in Cali and had it stolen. I don't even ship at this post office but the one I use (Torrance) sends everything to Bell gardens. Last year we had a box come home ripped open and emptied and taped back closed (with nothing in it). I thought hmm that was weird. This year I had my MOST EXPENSIVE box full of merch not show up on Monday with all the others. That's not weird, that's called proof. After reading all the other reviews on here I am surprised to know that anything is allowed to go through here or that this place is still open.Today is Friday so I Tracked my package and guess what? It was last scanned in at BELL GARDENS CA. I cant believe there is not a investigation going on to catch the ring of thieves here. BEWARE! My Tracking # is 9534610113803126452185 I can be contacted at batty834@gmail.com I would be interested in any thinking of filing suit against this place

9534610113803126452185

Package Services

Depart USPS Sort Facility

May 7, 2013

BELL GARDENS, CA 90201

Expected Delivery By:
May 13, 2013

USPS Tracking / Delivery Confirmation™

Processed at USPS Origin Sort Facility

May 7, 2013, 4:21 am

BELL GARDENS, CA 90201

Dispatched to Sort Facility

May 6, 2013, 3:30 pm

TORRANCE, CA 90505

Acceptance

May 6, 2013, 12:33 pm

TORRANCE, CA 90505

I had 4 video games stolen from my package I was mailing from my old address in California to my new address in Michigan. Luckily all my boots I had in the box came back as well, and since they were all fairly nice female shoes I am led to believe it might have been a male to stole my video games. Either way it took TWO WEEKS for my package to arrive and the tracking disappeared at Bell Gardens and spent 4 days there and came back to me tampered, torn, tapped up and missing my 4 video games (Harvest Moon a new beginning, Golden Sun dark dawn, Glory of Heracles, and Dragon Quest IX). I filed a theft report with the United States Postal Inspection Service and they said they would make sure to inspect the facility and get back to me with further details. I hope they really do this because after seeing all these reviews its outrageous the place is still in business!

Since this has happened multiple times within the span of a week, I urge everyone else who encounters this page with the same issue (mail suddenly halting at Bell Gardens) to call the U.S. Postal Inspection Service at [protected] and file a formal complaint. Hopefully with enough complaints with the same issues we can end an almost three year long theft ring.

[protected]
Package Services
Processed through USPS Sort Facility

May 15, 2013, 1:26 pm
BELL GARDENS, CA 90201

Expected Delivery By:
May 17, 2013

Signature Confirmation™

Proof of Delivery

Depart USPS Sort Facility
May 14, 2013
MEMPHIS, TN 38136

Processed at USPS Origin Sort Facility
May 13, 2013, 10:22 am
MEMPHIS, TN 38136

Dispatched to Sort Facility
May 11, 2013, 6:25 pm
MEMPHIS, TN 38119

Acceptance
May 11, 2013, 1:31 pm
MEMPHIS, TN 38119

IT is now May 24th and my kids package (A Lowe's LARGE moving box, too large to get lost!) has become stationary at this facility. My sister is a carrier for the USPS and I will be asking her if my kids will ever see this box of toys again. This is beyond criminal. I shipped 4 of these boxes and 3 went through Bakersfield, this one magically ended up in LA?!?! Maybe a Memphis buddy sent a present to their thug buddies in LA? I will be bookmarking this page and every time there is a new post I will print it up and send it to the postmaster, I am a stay at home mom that has that kind of time... my kids will be highly disappointed, and when you mess with my cubs, momma bear gets PISSED!

I have a horrible experience from USPS bell gardens, I sold a Jeans to a buyer in eBay, I shipped my item on 8th May and it was suppose to reach its destination in Florida by 15th May. Its now 21 days and my package is still stuck in Bell gardens and the worst part USPS can't do anything about it. The filed a case with USPS, and their investigation is a joke, they can only investigate by online tracking, even as a customer we do the same. Wasted hours of my time calling USPS but nothing materialized.

Package Services
Depart USPS Sort Facility
May 10, 2013
BELL GARDENS, CA 90201
Expected Delivery By:
May 15, 2013
USPS Tracking / Delivery Confirmation™
Processed at USPS Origin Sort Facility
May 9, 2013, 12:24 pm
BELL GARDENS, CA 90201
Dispatched to Sort Facility
May 8, 2013, 1:05 pm
CERRITOS, CA 90703
Acceptance
May 8, 2013, 12:37 pm
CERRITOS, CA 90703

I sent a package on May 20th. The tracking says that it left Bell Gardens on May 22nd. My sister still has not received her package and it is now June 4th. I was told it was supposed to be in Florida by May 22nd. WTF is going on here?

I am now dealing with the same thing. A return to a high profile seller clothing arrived at Bell Gardens and was supposed to arrive on July 17th Parcel Post and after July 10th there is nothing. This is a complete rip off.

I think I'm screwed too! If this doesn't come to San Diego in 2 days ill either drive there personally or use my connections fcking with the wrong person..

Here it is

Insured package sent on 7/27/13, from Central California through Bell Gardens for San Diego Ca. 92020. Funny, the tracking thing says "shipped to Des Moines Iowa" "Out for delivery August 1, 2013. Ya gotta help me with this one: How does 92020 become 50301?
Nothing special, just the completed biography of a naval officer, out for film options, being sent to his widow. Oh, and his original negatives from the Japanese bombing the Panay Gunboat, 1937. Uh, this sucker is insured for five grand! Certitude, return receipt, special handling. FedEx from now on, my Publisher is also making the change, ordering their offices to cease USPS use.

The complaints on this site and Yelp.com are overwhelming. Why isn't anyone doing anything about this facility. These workers get paid by us - the taxpayers! At a private company you could not get away with this! I shipped a package from Western U.S. to Eastern U.S. - after it hit Bell Gardens it shows Processed and then Depart from Bell Gardens and that was 5 days ago. So it's been floating around for 10 days. Gypsies, tramps and thieves is too nice for these people. These are packages coming to hard-working Americans. Stop ripping us off.

My package is departed from bell garden on 19 of aug, till now i did not receive anything at all. I send a complain letter to usps but they don't not reply me at all. what kind of service are they offering. I can't accept that cus it's worth 800 inside the package and i don't know what to do. If anyone could help me then pls email to akarimoon@gmail.com thanks a bunch!

I think I have also experienced a recent theft from this postal facility. It has made me rethink shipping things through USPS, which before this experience, I had a lot of faith in. Look on ebay and elsewhere for your stolen items ... though they could also be selling them in downtown LA or the swap meet. This is really, really messed up.

I mailed two packages by priority mail on Sep 17, 2013. One of the packages which was not insured was routed via West Sacramento reached on a timely basis on the Sep 19, 2013. However, the other package which had an insurance of $200 was routed via Bell Gardens and the tracking shows it reached and sorted at Bell Gardens on the Sep 18, 2013 and then mysteriously disappeared!
I have read about other complaints about the Bell Garden sorting facility and there is no doubt in mind that it is a so called "black hole" and too many packages seem to be compromised at that facility.
A full scale investigation needs to be mounted and the culprits brought to justice. I would also like to take this up at a higher management level including Washington. USPS is a government run facility full of inefficiencies and corruption.
I am very upset that the package did not reach my daughter who is celebrating her first wedding anniversary today. When the gift does not reach an intended receipient on a timely basis it is not just loss of monetary value but also punitive damages.
When I called a live person at their call center the lady took the information and said her job is simply to record the incident and if I wanted to I should report it to consumer affairs office. I would have thought that USPS customer service should CALL the Bell Gardens facility and pursue this issue. I asked for a phone number of the Bell Garden facility and she said there is none available for the customer.
It is obvious that the packages are being compromised at the Bell Gardens facility and NOTHING is being done by USPS to investigate and stop this day light robbery at a Government facility! I feel very strongly about this and would like to be able to escalate it to the top management ASAP. Please help me to wipe out such incidences in our society by proactive and concerted action.

Same case scenario, I believe robbery occurs before . I think once the box is reported for an investigation, it gets scanned to bell garden . I wont stop, this is unacceptable. I will go the news. For sure, I will never ship via Usps again.

My Package has been sitting at their location since Dec 2013 as per Tracking, What is Going on Over there ?

Sent a very large package 1/14/14 it arrived at Bell Garden sort facility. It's now 1/23/14 & no update info on package. Went into black hole or something. With what I'm seeing online at hundreds of complaints on this place of packages disappearing from here, I feel the attorney generals office needs to investigate this place. But they need all who are losing their packages by via Bell Garden sort facility to file complaints. I ship hundreds of packages by USPS & this is the first time I've seen the tracking number show this place & package is lost from here.I will no longer ship USPS until this place is investigated &/or shut down this place for something fishy is happening to all our packages that are going there.

Something certainly going on there. I shipped a package 1/14/14 still in Bell Gardens 1/23/14. No update info nothing. Like package disappeared into a black hole. It was a very large package 28"L x 17"W 10"H so no way it got lost. I see 100's people all over ebay & else where online where sellers packages disappearing at this place. Well that's what the attorney generals job is but they won't know if people don't massively file complaints to them for this place needs to be investigated. Giving my package a few more days then file with DC. Don't waste your time trying to get help from the post offices they just tell you to keep waiting till it wounds up really lost & never found. Which I feel after hearing all of you has happened to mine.

The Bell local Post Office is not responsible for what goes on at the Sort Facility. The Los Angeles District Consumer Affairs Office handle all complaints from that facility. That facility is a processing plant. They do not have carriers working there and they do not receive complaints over the phone or in person. They simply process packages and dispatch them to their destinations.

This place is awful. I would avoid at all cost!

So far my package has been hovering in limbo at BELL GARDENS POST OFFICE for the past three or four days... So far, it's been "processed" twice.
--------------
June 14, 2014, 1:29 am; Processed through USPS Sort Facility; BELL GARDENS, CA 90201

Your item was processed through and left our BELL GARDENS, CA 90201 facility on June 14, 2014 at 1:29 am. The item is currently in transit to the destination. Information, if available, is updated periodically throughout the day. Please check again later.

June 13, 2014, 3:18 pm; Processed through USPS Sort Facility; BELL GARDENS, CA 90201

June 11, 2014, 3:04 am; Depart USPS Sort Facility; BELL GARDENS, CA 90201

June 11, 2014, 1:43 am; Processed at USPS Origin Sort Facility; BELL GARDENS, CA 90201

June 10, 2014, 12:25 pm; Depart Post Office; OCEANSIDE, CA 92054
---------------
We'll see how long this package remains in LIMBO at Bell Gardens PO. Can't wait to find out what will happen!

There are still problems with mail delivery! I shipped a set of books media mail (unfortunately). It was going from AZ to CA, just across the border between the states. The package got lost somewhere along the way, ended up in Allen Park MI, across the country, then to Bells Park, CA. Now it has been approx 12 days since this package was delivered. It still has not reached the customer and Im very concerned that when it does, it will be beat up and who knows what. Because of this severe delay, I had to refund the money to my customer since it went beyond the 9 days. I'm not sure why this package couldn't be mailed directly to CA, instead of going across the country first. This is ridiculous! Going to file a complaint with USPS and eBay to see if someone can answer my questions and refund my money.

Obviously yours and others complaints have amounted to a waste of time with this government run fiasco. Here it is Oct. 2015 and still Bell Gardens operates a fraudulent criminal operation.

Apparently the theft continues! Mailed a box with 7 forensic nursing books, wish I would have found this post prior to mailing media mail/no insurance. The box arrived to the destination marked no contents with scotch tape on the corners. Contacted USPS inspectors, with a "we will work on it" response. How can a government facility being funded by tax payer dollars operate with criminals? I have learned a valuable lesson, never ship anything via USPS.

On July 15th 2015, I bought a very expensive item on Ebay.The seller is from Bakersfield, Ca.He was supposed to ship the item via Fed-Ex as he stated and promised on his auction.But like a dummy, he shipped it USPS standard.Well, it wound up at the "Black Hole of Bell Gardens"on July 16th 2015.They scanned it and claimed it left @ 3:34 am July 16th.The package was never seen again.
I filed a complaint along with the seller.I even notified the USPS OIG and the Postal Inspectors and they never did a damn thing and nothing was ever done about it.I suggested that the Black Hole be investigated at all cost and I don't expect that will ever happen.There's no doubt that an employee or employees took my package and sold the contents to feed their drug habit.The contents was an original Radio Station turntable, a gem to have.It was in mint condition.Pay-Pal refunded my money after the seller was reluctant to do it.But I wanted the turntable more.
Luckily for me, I did find another turntable from another auction that was the same as the one stolen.And works perfect like it should.So all was not lost.To me, the inspector General hasn't done their job and doesn't care about USPS customers.Yes, I am accusing the "Black Hole of Bell Gardens" of theft by taking.Nothing but no good drug addicted thieves at that facility.The tracking# was [protected].