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CB Appliances Lowe's 1904 North Prospect Avenue, Champaign, IL, 61822, US
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Lowe's
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Lowe's

1904 North Prospect Avenue, Champaign, IL, 61822, US
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10:08 pm EDT

Lowe's - refund of over 784.00 not going to chase bank

i basicly bought a rider mower from lowes, only to find out it had a laundry list of problems.i asked that it be refunded.it was purchased on a chase debit card and the refund did not go into the bank.chase said it could take up to a week or a month to see the money return to my account.i believe this is a shady deal which no one wants to claim responsability for. if i owed the bank or lowes for something i am sure they would spend no time sending me harassing phone calls looking for payment.what i want is either a decent rider mower or at the least my money immediately.

stuart holsapple

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Strulle
US
Aug 20, 2012 12:59 pm EDT

They refuse to honor my extended warranty. I paid for 3 years extended warranty and they stated that without my reciept they can't fix my washing machine. I have been transferred back and forth for several days and no one for lowes will assist me.

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fossil1
Clarksville, US
Jul 23, 2012 4:09 pm EDT

I filled out and sent to Lowes a postcard that said I would receive $20 for just filling out the card and sending in back in. I received a call several days later from a women representing an environmental company who acknowledged receipt of the postcard and the offer for $20. She stated I could not receive the $20 without an appointment to talk about the quality of Clarksville water.

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orahageorge
Greenville, US
Jun 15, 2011 8:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a washer and dryer and refrigerator from Lowe's, they delver the product to me, after one month they start to break down, by the repair people I was told that Lowe's sold me used product, that is the why they break down a lot.
What a shame on Lowe's, I filed a complaint with BBB.org, nothing happened, Lowe's is scam.

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Milistrone
US
Mar 05, 2011 7:43 pm EST

We purchased a Genie garage door opener in May of last year from Lowes because they offered a rebate that we would receive in 6 to 8 weeks.

It has been 32 weeks and still no rebate.

I called them in August and they said that they have not received our application and to send in an other rebate application.

We did and still no rebate.

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KOLAR
Fairborn, US
Dec 13, 2008 2:56 pm EST

I JUST RECIEVED A LETTER TODAY 12/13/2008. WHY IS MY CREDIT LIMIT LOWERED AND WHERE YOU ALL LOWED IT NOW ITS ALMOST MAXED OUT. SO I WILL WORK ON PAYING THE WHOLE DAMN THING OFF AND NEVER USE IT AGAIN, AND I'M SURE THE WILL PLEANTY OF PEOPLE WHO WILL LIKE TO HEAR ABOUT THIS ###!
I WILL ALOSO BE CONTACTING LOWES ABOUT THE SAME THING AND WILL BE TAKING MY BUSSINESS ELSWHERE.

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ClassAction.com
US
Jul 25, 2011 1:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lowes has a history of not honoring rebates. The consumer threads are full of disgruntled customers. If this happened to you call my cell at [protected] or email me at jsantoli@santolilaw.com with your tel no and details. We are bringing claims for customers. Jos. Santoli, Esq.

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hooray4
US
Jan 14, 2011 3:14 pm EST

Warranty refused to cover transmission belts even though Troybilt manual tells consumer not to repair transmission themselves and to take to authorized dealer for repair.Just because they put cheap belts in transmission and then won't accept to pay for repair because its a belt.

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Rum
Addison, US
Jan 27, 2013 11:34 pm EST

You purchased the extended warranty. Why is Lowe's responsible for keeping up with YOUR paperwork? You were given the receipt and a small booklet with all your warrenty info. You put that away, probably the same place you keep your tax returns. It's that important. lowe's checks out THOUSANDS of customers a month. why are they expected to keep track of each person's purchases. That is one reason they came up with a MYLOWES card. To help YOU keep track of YOUR purchases.

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Ducky87
Portland, US
Jul 23, 2012 7:22 pm EDT

TINSTAAFL

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orahageorge
Greenville, US
Jun 27, 2011 4:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought them as brand new.

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