Menu
For Business Write a review File a complaint
CB Retail Stores 7-Eleven 1151 Niedringhaus Ave, Granite City, IL, 62040, US
7-Eleven company logo
7-Eleven
reviews & complaints
7-Eleven company logo

7-Eleven

1151 Niedringhaus Ave, Granite City, IL, 62040, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
ComplaintsBoard
N
10:19 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

7-Eleven - Unprofessional conduct

Employee's name: Andy (female. Caucasian. 5'2-5'3. Heavy Built. Brown hair, blond highlights. Brown eyes. Round face, light freckles.)

I went in to 7-11 with my husband at about 8:30pm, August 14th 2009, who was at the time considering getting a double gulp refill. Please keep in mind that we are regulars at this particular 7-11, and the employee of question should know to respect not only customers, but ones who still keep them in business after they removed their gas pumps.

The employee, Andy, constantly bothers the privilege to poke my stomach. Each time i keep giving her the answer of No. I feel uncomfortable with people getting near my "baby bump, " let alone the understanding of why people would want to suddenly touch a pregnant person in the first place. It is not a socially acceptable behavior to go around poking people just because you felt the need to do so.

This time however, she decided to take measures into her own hands, and after hearing me say "no" once again, she responded with "Well your a ### now arnt you?" To which i finished off the conversation with "I will be now that you've crossed the line."

In my walking away, she had even reported to my husband my "###" ways, because she wouldn't get her way to poke my stomach, and thus, he himself felt insulted with her statements.

The http://www.7-eleven.com website has no customer complaint service, and i plan to go to 7-11 in the morning and complain directly at the manager. If that fails, guess who will be calling the BBB?

The way that Andy handled the situation was unprofessional conduct, and had she even made an action at me even after I said no, would have easily called the police for both harassment, and battery. I will not tolerate a person like that working behind a counter.

If she does that to me, god knows what she could be doing to everyone else she meets.

Read full review of 7-Eleven and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
L
L
LIVINGTHING
Overland Park, US
Mar 28, 2010 8:36 pm EDT

7-11 IS THE WORST CONVENIENCE STORE IN THE MARKET, THE STORES ARE FILTHY, THEY NEVER CLEAN THEM.
THEY ALSO HAVE THESE REALLY SLOW PEOPLE THAT CANT EVEN SPEAK ENGLISH HARDLY AT ALL, THAT IS
SOOO RUDE. I GUESS THEY DON'T CARE ABOUT THE LONG LINES AT THE COUNTER AND THAT IT IS PISSING PEOPLE OFF.
THAT ALONE IS WHY I NEVER SHOP AT 7-11 ANYMORE AND INSTEAD USE QT'S STORES.
THEY ARE CLEAN AND NICE AND FAST.
I GET WHAT I WANT AND THEY ARE NICE, CLEAN AND CHECK ME OUT WITH A SMILE AND QUICKLY.
QT RULES AND 7-11 SUCKS

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.