Dollar General reviews and complaints 1
View all 3847 complaintsDollar General - Store efficiency
As a customer at the dollar store in Shelburh Indiana and a person who has also has a lot of experience working retail I've noticed a few things. 1. There are usually several stock carts piled high all around the store that I've had to move in order to get to the products that I needed. 2. There are displays blocking shelves, product and isles which have to be moved in order to find things. Now like I said having worked retail before, to me this says the store is losing a lot of money, if it can't be seen it can't be bought and half empty shelves on a regular basis doesn't help either. 3. I have had to wait 5 min at a register before going to find someone o ly to find 3 people standing around, 1 working and 2 just standing there talking. 4. I have also observed individuals standing or sitting outside on their phones, with no one else inside to help people. 5. I have also seen several items placed in the wrong spots, and it is a whole row of stock misplaced not just 1 item as if so. eone was too lazy to either looke for the proper location or change the label. We have a community website for this town and the complaints that I have seen on it are constant weather they be about the condition of the store or certain employees not doing anything. This is a small town and we don't have much here, so having a store we can depend on is pretty important.
Desired outcome: If I were a higher ranked individual in the company, I would look into how the store is being run and whats going on there.
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