Goodwill Industries reviews and complaints 1
View all 473 complaintsGoodwill Industries - Product id: 5753077
I won the subject item, a carved painted Stone Face Mexican Pin. The listing did not disclose nor describe any damage. Likewise, the pictures provided in the listing did no show any damage either. However after winning the bid for $43.00, plus shipping charges of $12.07, Handling charges of $3.00 and additional tax of $3.70 for a total of $61.77, I received the item Sunday morning, December 26. To my dismay, when I opened the package, I immediately noticed that a chunk of the stone (the size of a standard Bayer aspirin or larger) comprised of lower lip and chin is missing. I firmly believe this damage is easy to spot and should have been listed when the item was put up for sale. I, therefore, demand that you void this purchase and I will ship the item back to you. Btw, I have been unsuccessfully calling the phone number listed for your store, [protected]; daily since I received this item.
Desired outcome: I demand a refund
Latest Goodwill Industries Reviews
Unprofessional store manager Unable to return item within 3 days as stated on receipt too messy Job cdl driver and non cdl driver Manager not only rude but very unprofessional in her demeanorGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!