Mavis Discount Tire

Tires not wearing correctly - called store where purchased - person at counter located car and tires using name, explained issue he said he would get manager - this guy mike (said he is manager) gets on phone all belligerent, I ask him if other gentleman explained issue - he said no give me plate - told him on call with work can you find info from gentleman - he put me on hold comes back asks for plate again - I then ask him to find record using last name - which is not common - he keeps asking for plate - tells me he can't look it up - when I told him other guy found it no problem - he starts giving me a song and dance that he can't look anything up using last name, etc... This guy is full of [censored]! I think they found him on street - no customer service skill set whatsoever - didn't even try - I will never go back to that store or mavis in general - I am also going to file a complaint anywhere I can in google - I will also let colleagues at work, friends and family in bethpage and hicksville - everyone - do not shop at mavis! Put in to have regional manager call me on issue - no call back so their crappy customer service skills seems to be up the chain of command - only way to get these companies to pay attention is to not do business with them - let's find companies that care about their reputations and dump these crappy companies like mavis!

Didn't get discount. After calling customer service she instigate more of problem than solving it. They have no respect for the elderly, servicemen and first responders. I'm not going back. True their tire prices are good but they jack up the service of balancing and mounting the tire and what ever else they can charge you with that it actually costs you more. Customer service didn't resolve the problem but added to it. Thanks. Horrible experience. Never going back.