RIU Hotels & Resorts reviews and complaints 1
View all 491 complaintsRIU Hotels & Resorts - No water
I stayed in RIU Plaza Times Square on Friday, April 2nd and there was first no water after a few minutes water started to come dirty like a coffee. I want you help with this it can't be possible I paid to enjoy the night in that hotel. They told us first water is coming in 1h but it didn't it came around 2 am. And 6am there wasn't water again.
Desired outcome: Refund or another night
Latest RIU Hotels & Resorts Reviews
Theft of money Riu Palace from Room Los Cabos Iris, front desk, poor customer relations Room Disappointed travel agent paid initially for reservation and was charged again the day of arrivalGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!