CB Hotels and Accommodations RIU Hotels & Resorts File a complaint/inappropriate employee actions.

RIU Hotels & Resorts review: File a complaint/inappropriate employee actions.

Corvette LT1 350 of US

Mar 06, 2025 12:28 pm EST

Featured review

Dear RIU Hotel HR and Management,
I would like to file a complaint and grievance against a RIU staff employee, at the Hotel RIU Guanacaste. This employee's name is Jhazmara, and works in guest relations and activities. This person (Jhazmara) stole $60.00 cash out of my wallet, while my wallet was sitting on table. I have witnesses that seen her do this act. She also had solicited myself several times and my friend for sex in trade for money. (Prostitution full solicitation and request). And I do have documented text from Jhazmara proving this solicitation being requested for sex for money). And as the $60.00 theft, I request you or Hotel RIU Guanacaste can reimburse or terminate employment for Jhazmara for these acts. Otherwise, I am filling full police report, and will be forced to give RIU hotels bad reviews, and have all friends and acquaintances do the same on all travel sites and RIU Hotel's website. Also I have house in Coco area, and will publicize these actions on local group sites, and posters all around local areas, and road and entrance to RIU Palace & Hotel RIU Guanacaste.

Again, I do like your resorts very much and always have had good experiences and trusted staying at your locations.
And I do realize this is probably a isolated incident, I would very much appreciate of your company removing this employee from employment and premises. (Again this employee's name is Jhazmara and is approx. Around age of early 30's or late 20's, and duties are guest relations and activity coordination for onsite activities. I do believe she lives on premises, because that is what she said in sex solicitations, and that we would have to go offsite to perform sexual acts for money, at a different hotel, or private room.)

Thank you for reviewing and taking action on this formal complaint and grievance claim.

If you have any questions, you can reach out to me for more details or information. My Name is Jeff Hartman and my email is [protected]@hotmail.com and my phone # is [protected]. I also have CR cellphone w/ # 6009 4343.

Thank you very much, and hope to get this resolved quickly,

Jeff Hartman - RIU hotel loyal hotel guest & patron

Claimed loss: $60.00 us

Desired outcome: Terminate employees employment and remove from premises.

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RIU Hotels & Resorts emails

complaints@riu.com

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palace.pacifico@riu.com

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More emails

RIU Hotels & Resorts address

C/ Llaud s/n (RIU Centre), Balearic Islands, Palma de Mallorca, 07610, Spain

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