7-Eleven reviews and complaints 1
View all 908 complaints7-Eleven - Rude workers
Here's an e-mail I tried to send to the 7-11 Customer Relations Department, but I kept getting an error so it didn't allow me too.
Alright so it's free Slurpee day at 7-11, and I was on my way home from my baseball game when I decide to stop for my free Slurpee. I have never gotten a free Slurpee before on 7/11 so I just assume that the smallest cup is the free one. I get to the register and the clerk tells me "DAT WILL BE ONE-OH-NIIIINE." Here's how the rest of the conversation went:
Me: "I thought it was free Slurpee day?"
Rude Clerk: "NO DAT ENDED ONE-OH-NIIIINE."
Me: "Okay well just forget it then."
Rude Clerk: "NO, NO, NO! WHY YOU FIIIILL IT UP DEN?!"
Me: "I didn't know it ended; my apologies."
Other Rude Worker: "NO, NO, NO! YOU HAVE TO PAY, YOU FIIIILL IT UP!"
Rude Clerk: "CALL DOH POLIIIICE! I CALL DOH POLIIIICE!"
Me: "I'll go get money from my car, hold on-"
Rude Clerk: "NO, NO, NO! I CALL DOH POLIIIICE!"
Me: "Are you kidding me? My car is parked 'RIGHT THERE!' You can watch me; you can follow me out to my car."
*Laughing from other customers in the store*
Rude Clerk: "FIIIINE JUS' GO!"
So I walk to my car to grab a $5 bill and on my way back in both workers are literally glaring at me as the other customers continue to laugh.
Rude Clerk: "YOU SHOULDA' ASK' ME BEFOOOORE YOU GO AN' FIIIILL IT UP! DAT WILL BE ONE-OH-NIIIINE!"
*I hand him the five dollar bill*
Rude Clerk: "HERE YOU GO; ASK BEFORE YOU FIIIILL IT UP NEX' TIME!"
Me: "### off."
This was by far the rudest customer service I have EVER encountered; I'm an honor student with absolutely no criminal background at all, and I was threatened to have to cops called on me for a dollar Slurpee. I fully expect a response from this e-mail and a personal apology from the workers at 7-11; either way 7-11 has lost me as a customer, and I can assure you that this story will be posted on every blog I can find with the address of the store warning people to never go there if the workers don't suffer any consequences by the 7-11 company.
P.S. Hire some workers that didn't just arrive in the country this morning.
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Just want to shared although i not the one who face the rude worker the one who face it is 7 eleven stuff working inside the store. here the story 7-eleven in Malaysia in selangor area Bukit serdang i saw a 7-eleven worker(indian) which the one who send many blue box each week at night i think is stock arive ~. scold a 7 eleven worker from the store just because tht boy did some simple mistake and the boy did say sorry. Bt tht indian worker scold and talk like want to punch that boy in the face ! Is this how 7 eleven manage things ? just because of 1 simple mistake tht indian feller want to scold loudly and wana hit that boy badly. Hope 7 eleven can take care of their boy... ppl have feeling to0 okay !
I work at 7-11, and I speak American English, and was born here, in the US. I find all these complaints ridiculous! Have you ever worked at a 7-11 or 24 hour store before in your life? It is hell! We are treated terribly, get NO BENEFITS, no holiday pay, and, depending on the owner, don't always get paid for what you work. So seriously, take a second, and put yourself in someone elses shoes! You don't know if that person has already been there for 9 hours, covering someone elses shift, or working on the day of their mother's surgery, because if they don't they will be fired. For the love of God, calm down and be empathetic, not pathetic.
bottom line-let them call the ###ing cops! who cares? between not being able to understand them and them getting talked to like that?! grow some balls and stand up for yourself
I to had a terrible experience at a 7-11 over a stupid slurpee cup. I wanted to get a slurpee and they have the slurpee and soda machines all together in a corner of the store. So of course all the cups are lined up and there is no sign saying these are slurpee cups and these are soda cups only, so I pick out a cup and it was a plastic cup that had the rock group "Kiss" on it. As I start to put it under the spout of the flavor I wanted the lady working starts telling me I can't use this cup for a slurpee. I'm like "what?" At the same time a man that also worked there starts also telling me no I can't put a slurpee in this cup. So as I am putting it back telling them nicely that bummer I like this cup, he tells me I can get the cup just can't put a slurpee in it " well I told him" I don't want to buy an empty cup and pay for another cup with my slurpee in it " So at first the man said I don't have to pay for both so I go to pick out a so called "slurpee cup " then they start talking in whatever language it was which if your speaking in english then all the sudden you start speaking another language that is one of the most rudest things you can do especially in front of a customer. The man then goes to the back office and this woman now tells me I have to pay for the slurpee and if I want the "Kiss" cup I have to pay full price for that to and I still can not put my slurpee in it. By know I don't even want a slurpee now I told the woman forget it and by the way you are a ### which language do you understand that in .
Oh wow.