Lowe's reviews and complaints 1
View all 2209 complaintsLowe's - inconsistant / horrible place to work all of a sudden!!!
Lowe's used to be a wonderful company and this location used to be a great store to work at. Recently we have had major manager changes and they, including the new HR manager are useless. They take away the ability of Dept. Mgrs to manage their departments, they provide no reasonable soloution to problems that cost the company overtime and money and customer complaints, they preach of an open door problem but when you utilize it you get a huge X over your head and they are out to fire you. You would think they would have faith in the individuals they hire to make educated and smart decisions in their deparments since that is their expertise. Thet preach consistency, but they do not practice it. They will write up a manager but not employees when the managers have requested repeatid times to have some accountability. Does it make sense for a Dept. Mgr to send email after email about an assocaite's attendance but then write up the dept manager for not having all work completed AND they request over and over again that they are short handed so their employees are having OT and to please hire staff, but they dont, but they sure do write up a manager for it! They preach there are policys and processes that need to be followed, but they do not know that we (or most of us) know the policies and processes! We have been here longer then some of them! Also, they brin in District office and Regional office and Corp office people to do "confidential" focus meetings to ask about the managers, the sales, the processes in the store and then it sure is funny that those managers who have the balls to open thier mouth are now being targeted to be fired. This store is a disgrace! The District and Regional office is turning a blind eye to what is actually going on in this store, but if you dig into why sales are down, why customer complaints are up, why engagement levels and morale is down and we tell them and they dont listen, they will have a labor board investigation on their hands or are opening the doors for union activity.
The complaint has been investigated and resolved to the customer’s satisfaction.
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