Menu
For Business Write a review File a complaint
CB Retail Stores 7-Eleven 1722 Routh St, Dallas, TX, 75201, US
7-Eleven company logo
7-Eleven
reviews & complaints
7-Eleven company logo

7-Eleven

1722 Routh St, Dallas, TX, 75201, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
ComplaintsBoard
R
9:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

7-Eleven - 7-eleven inc. corporate office complaint

This case is about former corporate employee of 7-Eleven inc. Dallas Texas (Information Technology) corporate office, who during her employment with the 7-Eleven inc. faces a situation about her personal information which get’s accessed from un-authorized 3rd party contractor, which then contractor uses the information to verbally disclose front of other co-workers. Plaintiff then, discovered and reported serious acts of security breaches, along with discovered about the dozens lost and stolen laptops, with was not safeguarded by securities guideline. Dozens of lost and stolen laptops contained PII (Personal identifiable Information) for former and current employees, which were (NOT PROTECTED) BY such as Triple Data Encryption Standard (3DES) as per the internal security policies. Plaintiff, highly believed that her personal information was being misused, due to her personal information being disclosed front of other co-worker.

Plaintiff, faced negligence in employment for reporting security breach’s, thereafter made many request about making sure that her information is protected. Defendant’s management breached their duty, and tried cove the situation, by false statements. As result’s to reporting discovered and reported serious acts of security breaches, management retaliated against her, provided false statements about security policy, ignored her complaint’s, mistreated her, interfered with her FMLA rights, retaliated against workers compensation claim, discriminated against her toward her health conditions, gave her silent treatments, Plaintiff faced insult from defendant’s management, plaintiff was held hostage and was asked keep silence, or else Plaintiff was threatened to terminate for reporting security breach to federal departments, management’s interfered with her “Employee rights”. Never the less, plaintiff was “SUSPENDED” from her job duties, upon plaintiff complying with the management request. Plaintiff, made many request to management respect to getting her job duties returned. Defendant’s management ignored her complaints. Plaintiff struggled suffered majorly from management adverse actions; along with indentify theft and invasion of her privacy. Due to her job duties being suspended, plaintiff gave her 2 weeks constructive discharged notice. Plaintiff was fired through her “home via electronic email address”, defendant’s refused to let plaintiff collect and return rest of her personal belongings and failed to perform exit interview, plaintiff was black listed and was asked to stay away from “all” employee’s of 7-Eleven. Never the less, plaintiff was REFUSED TO REHIRE without a reason. 2/2015 plaintiff was fired through her via email address, 4/2015 defendant’s management sent UPS to her home, delivering some of her personal items. 6/2015, plaintiff is still struggling to recover rest of her personal items, which included holy Muslim Quran, and rest of her valuable items. ( what a shame about keeping former employee QURAN JUST to punish her for making security breach complaint)...

Read full review of 7-Eleven and 1 comment
Hide full review
1 comment
Add a comment
V
V
very unsatified with service
US
Aug 19, 2019 11:15 am EDT

Went to 7eleven in Aiea purchased a Boost Mobile card so I could pay my bill. I got to the cashier and told her that I needed to buy a Boost Mobile re-boost card, she pulled the card from her rack with all the cards that they have for sell and began ringing me up, I gave her $60.00 dollars for a $50.00 dollar credit which goes on the card. However this was the first time I had to put my number in their credit card looking machine other times I would give the store clerk the money for the card and in return I would be given the card that I purchased to pay for my bill and on that card is a 10 to 14 digits numbers that I am to give to Boost Mobile so that the numbers tell Boost how much to credit to my bill. Long story short the store clerk made the mistake and now I have to pay for their mistake so wrong and bad for business. when at a job no one should be helping anyone if they do not know what they are doing. I would have been more comfortable being told that they do not know how to do that. Now I have to go to that store when it is not even where I live. Basically I got to go back to the store in the morning. I purchased the card for a specific reason; I work the graveyard shift and need to sleep. Regardless I should not have to waste my gas and my time for something that 7eleven failed to teach their employees.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.