Lowe's reviews and complaints 1
View all 2209 complaintsLowe's - Customer service not
Lowe's N. Winchester Feb 25th 2022. first call at around 1pm second call around 2:15 pm and final call at 3:45pm. I have tried 3 times, each time to 3 different departments so I could bid on a project and NO ONE ever answered the phone. It would ring and then a voice message saying they value their customers and someone would be with them soon. Then it would start ringing again and then the Voice message again. Hit O for operator to no avail. Even hung up and called right back to get out of queue for the different departments.
This is not the first time this has happened. We have a couple of small lumber yards here in Winchester VA and they are slightly more expensive but at least they answer the phone and talk to you. Like I said small project maybe $4k in material and it will cost me about $200 more but I can't deal with Lowes any longer... just not worth the time and for $200 buck I'll add it to the bid. Will only go there when I have to.
Desired outcome: Let everyone know that there are other options.
Latest Lowe's Reviews
Custom mini blinds 3 storage buildings I ordered 7/15/2023 Poor website landing page Windows and sliding door installation KitchenGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!