Dollar General reviews and complaints 1
View all 3846 complaintsDollar General - manager
You should fire the Manager, Lori, at the Dollar General in Merrill, Wisconsin. I went to Dollar General on Valentine's Day (2-14-2020) to get all the goodies and cards for my family. Upon walking into the store and taking a cart, the lady who is the Manager, Lori, called someone on the phone and proceeded to ream that employee out, extremely loud for a very long time. The manager was talking so loud, you could hear her entire (25 min) conversation throughout the entire store. She proceeded to holler and chew the employee out, stomping around the store pulling stickers off of the shelves, even told the employee that he/she had no business posting stickers on the shelves, that this is her store to post the stickers, not the employee's. This employee did not do as instructed and that next time she better call the manager because that is what everyone else does and not to make any decisions. Obviously by the Manager's response, the employee must have made a derrogatory question (i.e., why are you being such a [censored]?) to which the Manager replied (now I'm about 5 feet away from the registers where the Manager is standing) that she can be a [censored] because she's the manager and that she is going to continue to be a [censored] if the employee doesn't do as instructed or they will be written up. I really considered walking out and leaving all the stuff I had in my cart. I was there for around 30 mins at the very least and that is all I heard the entire time I was in the store, until just before I left. The Manager hung up while the other employee was checking me out. My entire shopping trip was so uncomfortable and horrible that I'm not sure if I will return to the store. I will take my business to Dollar Tree or Family Dollar and not have the entire shopping trip be so stressful and horrible. I have owned my own retail store in Merrill for over 30 years, and never NEVER has business ever been conducted in such an extremely unprofessional manner. The actions of the manager directly reflect on the store and she should have spoken to the employee privately. Also, in my opinion this employee would definitely have cause to bring legal action against this company for the actual ABUSE and HARASSMENT. It is a sad state of affairs if Corporate refuses to do something about it. This is a very small town and most people know each other and certainly know the check out people. From the content of the 1-sided conversation that I witnessed, I know exactly who this employee was. The Manager did not make any attempt to control her words or herself. She was extremely mad which was very obvious from her body language alone, stomping around the store like a crazy person. The majority of the store is covered with boxes and new supplies standing in the aisles, waiting to be unpacked and put away. Maybe the manager could have better spent her 1/2 hour unpacking and stocking instead of driving out customers by her vile and WHITE TRASH ATTITUDE and ACTIONS.
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