Vacation Hub International [VHI] review: false information/refuse cancellation 52

so true this happend to me also same sales person i was in time to cancel but they dont want to these people have no ethics of honesty

Good day,
I had the same experience as the complainer.
All the lies Marc Boshoff and Corrie Ferreira told me is 100% the same.
I phoned the salesperson, the company, mailed them. NO responds.
I couriered them my cancellation within the required 5 day period. NO responds.
I am going to open a Fraud case against them, report them to SARS, CIPRO, Consumers Board, and going to place all the compaints on their websites for everybody to be warned.
I am requesting everybody that had similar experience to do the same and report them everywhere possible and open a fraud case against them.
They need to be stopped.

Margaret I sent about 30 e-mails with my concern but nobody listen. I want to go to the newspapers. This will be my last time to try and put my side of what happened and hope to get an answer.

In April 2015 we are invited to attend a meeting and they said it is not timeshare. Marcs talk to us and Carl was also there. I told Marcs we do not have money for holidays then he said he promised to
Sell my timeshare points and I can get up to R60, 000.00 for it. I must just give him 6 weeks time from date. I said I want to give my flexi club points back in May 2015. He asked me not to do it because he
Promised to pay my yearly fee for me and give my money back if he did not sell anything. (I want to give back my flexi club points due to that I am going on pension and will not have money in future for it).

I paid R9, 149.00 that night. Nobody could read the contract because we run out of time and when I came home I nearly had a heart attack when I saw all the small print. He never mentioned the 30 years. He only
talked about paying for 2 years the fee. Then after a couple of phone calls and e-mails somebody phoned me while I was at SARS and could not talk a lot. I was crying and could not really talk at SARS. Then the following payment was much less and after e-mails it was said that they changed my contract. Now I paid less but still did not have any benefit because I cannot pay for holidays. I had to
pay my yearly fee for flexiclub. Now I will give it back in May 2016. The 6 vouchers they gave are 4 for overseas and 2 for SA. I did not used it because I tried to sort out this big mess.

I hope Marcs played lekker golf because he steel my money.

If you people cannot sell the timeshare as promised then you breached the contract as well, but that is not said in the contract. God knows that I am not talking nonsense. He must just know God is not sleeping.

If you can lie you can steel as well.

Thanks Margaret. Sorry I come down on you but put yourself in my shoes.

Hi,
If any of you have made the deposit using a bank card and have not been refunded as yet, I suggest you contact your bank to dispute the transaction on grounds of the merchant not upholding their refund policy. Give your bank all the evidence you have regarding the cancellation/refund request. Your bank should submit a chargeback instruction to their bank and you get your money back. They have 2 weeks to prove that your dispute and the chargeback was not valid.
IMPORTANT: If there are large amounts of people lodging disputes/chargebacks against these guys, they get placed on a MATCH list or get reported in a "Terminated Merchant File". So, reporting a dispute/chargeback on these guys not only helps you get your money back but also contributes towards stopping them from conning others.

All cards issued by international card brands support chargebacks. Contain the bank that issued your card. As a MasterCard or Visa Issuer they should facilitate you in this process.

Thank you
Regards
Anon

i was caught with the same scam on 21 stJjuly 2016 .at Bon Hotel Vereeniging . paid R 14 000 deposit . Only the deposit was paid with a credit card and apparently Nedbank says that one cannot reverse a credit card payment . ?
Surely if we all pull together we can stop these people as they just carry on with the scheme.
Cannot see why we should all be anonymous..
I can be contacted at the following mail add . : oxlip@blaga.co.za

Hi, we were unfortunately caught with the same trick by VHI. We paid R 14399 upfront and now it is time for the monthly payments, but we want to cancel before that happens, also not prepared to pay the huge early termination penalty. any feedback on how to go about this?

O... No! all in the same trap.
I signed up on 12-09-2017 with lots of promises. The consultant Stephan and his managers Lukas Muller and Carl Lukas also promised me that I can cancel within 6-8 weeks. I went on leave for a week and whala...return to read the contract in detail and find a book full of surprises.
Been a owner of timeshare points they even looked at my portfolio (Timeshare) and promise me that they will rent out my T-Share and that I only have to pay the deposit of R14399. They guarantee me that the outstanding amount will be covered by my t-share rental which they only take 20% from for admin fees.
No such thing when I read through the contract. In fact head office "TCO Admin" inform me that there is no such cover or guarantee.
The only person to date that I can get hold of at VHI is Sandra Taljaard.
Is there any way to get the deposit back and to stop the debit order without cancelation of the card at the bank?

We have the same problem. Attended a session on 14 October. Vuyo and mark told us that we can cancel within 30 days. Also promised that we will receive R 90 000 back within four weeks and that someone will come and make an appointment within four weeks. I phoned more than once and at last my husband spoke to a lady who was very rude on the phone. She told my husband that we will receive an e-mail within the next few hours. until now nothing received. I phoned the same number and were told that I must wait for the e-mail? is there no ways that this can be reported to a higher level as fraud?
AP

How is it possible that these people are still getting away with this. The internet is full of complaints. There should be a thorough investigation into the misrepresentation, tactics and lies mentioned. We are in the same situation. Were lied to and told we are investing our money! We never bought into a holiday club!

We have been trying with absolutely no luck. Has anyone here had their membership sign up fee returned? This is so much money to just write off. This company should be sued : has anyone considered a mass lawsuit? Seeing as there’s so many of us being stolen from.

We are a firm of attorneys based in Nelspruit. We are instituting proceedings in the High Court to claim funds, interdict and liquidate VHI. Anyone can join free of charge. Contact us at christo @csprok.co.za
Christo Smith, Christo Smith Attorneys Incorporated.

I also experience endless problems on terminating my contract with "vhi" after breach of contract has been discovered. In my case I commented that I would only be interested in their product if I could transfer or exchange my existing 36 Holiday Club points for an improved product. Their representative immediately and very excitingly responded by saying that is exactly what they do. He promised me that if I authorize them to trade my points on my behalf, they will gaurentee me about R80 000 per annum. They will take 20% commission and with the balance I can still pay my monthly fees for their membership as well as have enough left to pay Holiday Club levees plus an annual holiday at their discounted rates through them.
As soon as I was back at office, I phoned them. An consultant commented that my points are only valued at about R500 per point, and only IF an interested third party could be found. I phoned The Holiday Club which forbid me to trade with these people regarding their point system. Since then I tried to cancel my stop order but two months later, still in vane.
The latest feedback from "vhi" is that their company can never take responsibility for promises made at any of their presentations.

Dear Madam/ Sir
Me and my wife were invited to a session on receiving a free holiday abroad. For that we had to attend a presentation on the 23rd April 2018 from "vhi" at Safari Nursery, in Lynnwood Road, Pretoria.
During the presentation I mentioned that I would only be interested in their product if they could take over my 36 membership points from The Holiday Club as we are REALLY NOT BENEFITTING FROM THEM lately.
One of the presenters mr Vuyo excitingly commented that this is exactly what they do. He said that if I sign permission for them to trade these points on my behalf, they will earn ~R80 000 per year on them for myself. I would then be required to pay 20 % commission on that back to "vhi". That meant that I would earn about R6600/month on my points, paying back about ~R1900/m to "vhi" and still have enough money left to pay their membership fees of R3374/m. (Vuyo even confirmed that the first moneys would reflect as early as within the first 21 days into my account.)
I agreed that ONLY such a case, I will sign the 24month contract with vhi ( R3370per month for 2 years).
"In order to qualify for this special offer of theirs, I had to pay imediately R14 400 deposit" Vuyo said.
(Which I did with my wife's credit card.)
As it was holidays at the time, I got a welcome message on my cell phone some days afterward and a phone call some ~10 days later. I phoned back and spoke to lady called Rozelle van Wyk. Upon confronting her with Vuyo's promise of my Business Club Points, she said that they "might" only pay me the amount of R500 per point "if" a third party "could be find" to purchase my holiday points. It was at this moment that I realized that I was taken for a ride. THIS contradictory information IMMEDIATELY CHANGED THE PICTURE. I was furious and complained.
She referred me to another lady Elsabe and later again I was put in touch with a senior lady, Faranaaz . She said that I am under contract, could not cancel but offered to negotiate me a cheaper product. I would have non of this and only wanted my membership to be cancelled.
On the 1st of June 2018 they deducted my first payment. (Which I reversed), as I did not get clarification of their commitment regarding the original promises.
At this time I also phoned the Holiday Club and they strongly prohibited me to deal (or offer my Holiday Club points for trade) with this company.