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After we purchased these checks and the certificate for check printing credits we installed the certificate for the print credits into the program. All went well until we changed computers. Versacheck allowed us to move the software into the new computer but voided 927 print credits in the move. Now they refuse to honor the purchase of the the print credits claiming that they need to be used within 1 year. We installed the certificate with the credits in less than a year, but because we changed computers they decided to steal the 927 print credits from us.
This is criminal!
Claimed loss: $80.00
Desired outcome: Ractivate 927 print credits or refund $80
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VersaCheck is scamming you with their arbitrary rules. Report this as fraud to your credit card company or payment provider and demand a refund for the stolen credits. Don’t give them another dime.