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CB Online Shopping Vestiaire Collective Late delivery because using incompetent delivery company
Vestiaire Collective

Vestiaire Collective review: Late delivery because using incompetent delivery company

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7:58 am EST
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This is the worst ever experience. Purchased second hand luxusry sneakers for my daughter which had to be delivered to bulgaria. And then the nightmare began. I have paid customs clearance and delivery all together but since they are using very unskillfull couriers they got the package delivery into the worst ever experience. And all the time, I get only chats with some robots or probably people but with no results. An asking the same questions and saying all these same automatic answers. All the time waiting for their "expert team". Giving some deadlines which were all the time overdue. Just for giving you a decent answer. At the end I had to pay extra 156 BGN for custom clearance for which I have already paid. Well, my recommendations are never go with these guys! Never!

Claimed loss: 1. BGN 156 2. Two week a dreadfull experience

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  1. Vestiaire Collective Contacts

  2. Vestiaire Collective phone numbers
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    12%
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    45%
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    France
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    33%
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    Italy
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    100%
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    Sweden
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    More phone numbers
  3. Vestiaire Collective emails
  4. Vestiaire Collective address
    33 Boulevard du Général Martial Valin, Paris, 75015, France
  5. Vestiaire Collective social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 05, 2025
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Vestiaire Collective Category
Vestiaire Collective is ranked 80 among 1606 companies in the Online Shopping category
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Most discussed complaints

The item was in terrible condition and impossible to return it
3
(opinions to this review)
 I have not been paid for my bag
2
(opinions to this review)
 Expert authentication
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(opinions to this review)
 Not paid for yem
1
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