Menu
For Business Write a review File a complaint
Vinted

Vinted review: Customer service

S
Author of the review
10:06 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been blocked from vinted becasue I mistakenly listed some sneaker keyrings which were Nike but not authenticate, I am new to vinted and I made a mistake on the listing which has caused me to be blocked forever!

This is so harse, your customer service team have been discussing,rude and now are choosing to ignore me becasue they have made there choice. It was not intentional it was a mistake. I am a 53 year old mum of 3 just trying to make a few extra pennies.

I have told customer service I will no longer list items for sale if you can unblock my account and just let me buy items so I can save money and buy clothes for my children.

I have been an eBay user for 30 years and I have never ever been treated like this, they take the item down and that's that. You've take. the item down and blocked me.

It's so harsh, disrespectful to me as I'm being treated like a criminal.

Your customer service team don't know me, but they have judged me unfairly.

I was sceptical about joining vinted with all the bad reviews, but it seems your customer service team is where the problem lies.

I want someone to look into this and give a fairness to it, you have now cost me in a living crisis that is not acceptable.

Desired outcome: To be unblocked so I can at least buy from vinted. I have no intention of selling ever again.My user name was pinkypaws123

0 comments
Add a comment
  1. Vinted Contacts

  2. Vinted phone numbers
    +1 (415) 548-1041
    +1 (415) 548-1041
    Click up if you have successfully reached Vinted by calling +1 (415) 548-1041 phone number 0 0 users reported that they have successfully reached Vinted by calling +1 (415) 548-1041 phone number Click down if you have unsuccessfully reached Vinted by calling +1 (415) 548-1041 phone number 6 6 users reported that they have UNsuccessfully reached Vinted by calling +1 (415) 548-1041 phone number
  3. Vinted emails
  4. Vinted address
    535 Mission St, 14th floor, San Francisco, California, 94105, United States
  5. Vinted social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024
Vinted Category
Vinted is ranked 8 among 289 companies in the Clothing and Accessories category