I have been blocked from vinted becasue I mistakenly listed some sneaker keyrings which were Nike but not authenticate, I am new to vinted and I made a mistake on the listing which has caused me to be blocked forever!
This is so harse, your customer service team have been discussing,rude and now are choosing to ignore me becasue they have made there choice. It was not intentional it was a mistake. I am a 53 year old mum of 3 just trying to make a few extra pennies.
I have told customer service I will no longer list items for sale if you can unblock my account and just let me buy items so I can save money and buy clothes for my children.
I have been an eBay user for 30 years and I have never ever been treated like this, they take the item down and that's that. You've take. the item down and blocked me.
It's so harsh, disrespectful to me as I'm being treated like a criminal.
Your customer service team don't know me, but they have judged me unfairly.
I was sceptical about joining vinted with all the bad reviews, but it seems your customer service team is where the problem lies.
I want someone to look into this and give a fairness to it, you have now cost me in a living crisis that is not acceptable.
Desired outcome: To be unblocked so I can at least buy from vinted. I have no intention of selling ever again.My user name was pinkypaws123