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CB Glasses and Lenses Visionworks of America My wife and I received a bill from Visionworks on 3/22/25 for glasses we received on 10/10/24
Visionworks of America

Visionworks of America review: My wife and I received a bill from Visionworks on 3/22/25 for glasses we received on 10/10/24

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1:01 pm EDT
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My wife and I have BayCarePlus Premier (HMO) plan. I was told by phone and in the local Visionworks store that we were in network. We have an allotted amount for eyeglasses. We picked our glasses and we were told that what we were owed above the allotted amount. I would not have gone to Visionworks if we were not in network. I do not believe we owe any additional money. Please resolve this. Thanks

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Visionworks of America response
Mar 24, 2025 2:57 pm EDT
Visionworks of America customer support contacts
Phone numbers

+1 (800) 669-1183

+1 (800) 784-7427

Address

175 E. Houston Street, San Antonio, TX, 78205, US

Website

www.visionworks.com

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Hello,

We are truly sorry to hear about your recent experience with our Visionworks location. Our goal is to provide exceptional customer service and we are sorry this was not the experience we'd hope to provide. Please contact our Billing Team at MVCSupport@visionworks.com for assistance or by phone 800.340.0129.
Update by George W. Courtney III D.C.
Mar 24, 2025 3:26 pm EDT

I have already contacted them by phone. I have not from them at this time.

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  1. Visionworks of America Contacts

  2. Visionworks of America phone numbers
    +1 (800) 669-1183
    +1 (800) 669-1183
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    Questions About Retail Stores
    +1 (800) 784-7427
    +1 (800) 784-7427
    Click up if you have successfully reached Visionworks of America by calling +1 (800) 784-7427 phone number 0 0 users reported that they have successfully reached Visionworks of America by calling +1 (800) 784-7427 phone number Click down if you have unsuccessfully reached Visionworks of America by calling +1 (800) 784-7427 phone number 0 0 users reported that they have UNsuccessfully reached Visionworks of America by calling +1 (800) 784-7427 phone number
    Customer Service
  3. Visionworks of America emails
  4. Visionworks of America address
    175 E. Houston Street, San Antonio, Texas, 78205, United States
  5. Visionworks of America social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 25, 2025
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Visionworks of America Category
Visionworks of America is ranked 13 among 81 companies in the Glasses and Lenses category
#11 Bauch & Lomb Bauch & Lomb #12 Firmoo / BTree Firmoo / BTree #13 Visionworks of America Visionworks of America #14 CooperVision CooperVision #15 GlassesShop GlassesShop

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