Vizio
Reviews and Complaints

BAD TV ... BAD REMOTE... BAD SERVICE...

I bought this tv from walmart, paid delivery charges and when i tried to start this out of box new product it did not start. I have never seen anything like this in my life . A brand new product not working OMG.
I bought it after reading reviews from CNET but I guess these reviews are all paid reviews ... VIZIO might be spending money on these paid reviews ... great idea. people trust on online reviews more compare to advt .

I called their tech support they don't know if the problem is in the TV or remote. the support guy was very rude . he is going to send me another remote after 10 days ... still waiting ... The he will judge if the problem is in the TV or remote.

I have never seen any product like this in my 60 yrs.

After 39 months my $1600 tv has experienced the pop of death. Really 3 1/2 years old and it died. I have had tvs for 20 years and actually threw it away because I wanted a flat screen HD and I would have been better off keeping it. I have never purchased an item for this amount of money and have it die so fast. Never again will I buy a Vizio. I have another vizio and I'm just waiting for it to have the same result. I purchased at Costco and of course they won't take back even though it is evidently defective. My next step is to write Costco headquarters

Had Vizio television for 10 months. Picture went out. Called customer service and after hassle of having to take pictures and email them to vizio, TWICE. The second time I made the tech stay on the phone while I emailed. I sent the TV back. No call for 2 weeks. Called Vizio, "Oh, they didn't call you?" TV non-repairable. "We have to replace it. " Two weeks later... no TV. Call customer service on Saturday. "That dept is not open on Saturday but I will call you Monday or Tuesday next week and let you know something" ... NO CALL... I call Wednesday, NO record of call I made two weeks into this and another promise to call and let me know something that day. NO CALL. The replacement TV was sent out and I received it 10/4/10. I didn't get to hook up the TV until today 10/8/10. The replacement TV is BAD!

Vizio Case #: 1168746

DO NOT BUY VISIO JUNK!

IF this post helped you to make a decision not to buy Vizio products please copy it and email it to [protected]@vizio.com

I want them to know who posted it!

Bought this HDTV in Dec. 2009. In January I had a problem with the remote. After some haggling, the remote was replaced for free. In March, the TV stopped functioning. It turns out that the warranty excludes anything that has to do with power surges (there had not been one). On that ground, the warranty claim was rejected, and I was given two options: either have an onsite visit, which, including repairs, would have cost $400, or shipping the TV to California, for a cost of $250 plus shipping charges.

I bought a larger HDTV (not VIZIO) for $500, and I shall never consider VIZIO products again.

My husband and I are both mature, 50-year old homeowners with no children (young or grown). We bought a new 47" Vizio LCD TV 18 months ago. We used the remote control on Monday night but then on Tuesday it wouldn't work. The on/off won't work, we can't change the channels. Only the volume and mute buttons work. So now we have a $1, 400 TV that we have to get up off the couch in order to turn it on or off and change the channels. (yes, we tried everything, including new batteries!) Well, we are looking at 37" TV's for our bedroom but unless Vizio FIXES our remote for FREE, we will never purchase another of their products. This is horrible for such an expensive item to break like this when we barely use it and we are two grown, responsible adults with never any children around.

I bought a 32inch Vizio ( plasma) in 2008. within 12 months the power supply went out. I contacted Vizio they sent out a repair person to fix the power supply...5 months later its out again! I called them they said that they would repace the TV, but I would have to send my old one back first. It took them 4 days to e-mail me a label. When they told me I would have it in 24 hrs. The shipping is going to take 7 days each way and who knows how long it will take for them to process it. So were looking at 23-30 days of me looking at the ugly wall mount on my wall. Vizio did not give me much resistance about replacing the TV, but the process is unacceptable. By the way if anyone has the plasma, it has a manufactures defect in the power supply and they no longer make that TV.

purchased a Vizio 42" lcd tv 2 years and 4 months ago. the other day while I was watching the tv, all of a sudden I heard these loud popping noises coming from the tv and the screen went black. It still powers up, but there is no longer a picture or sound. I can't believe I paid over 1200. for a tv that only lasted 2years 4 months. I went on the internet and foud that this has happened to many people and that it has something to do with either a power board or an inverter board inside the tv has gone out. I heard Vizio was a crappy brand (way after I purchased the tv) but this is rediculous! Save your money and buy another brand of hdtv.VIZIO SUX

My husband and I bought a vizio tv within 6 months of purchase the tv no longer had a picture. We went to the store to exchange it under warranty, but with this company you deal with them directly. We had to take time off work for someone to come to our house to try to fix it. It didnt work. We had to take another day off to wait for a delivery of a refurb tv ( total wait was over a month. Now 3 months later the refurb tv loses all HDMI inputs along with sound. They said all we can do is send you apart and take it to only 2 places to get fixed. We did now along with the other things listed we dont have sound. They then said well we can give you another refurb for $400. The price of our tv is now $400 brand new in the store!

I purchased a VIZIO tv in March 2009. I just opened the box to find that screws were missing to secure the base. I was on the phone for an hour trying to get this rectified. They would not make any exceptions to send me 4 screws. I know there are policies and the onus is on me for not opening the tv sooner...but come on...4 screws!
The reps were rude, and they became perturbed and kept me on hold for long periods of time because I opted to speak to a supervisor. Wow!
I will never patronize VIZIO again!

Never ever buy vizio tv set, bogus t. V set bogus customer service. My vizio I bought it 13th months ago from sears and its not working any more my older tv which I bought 6 years ago still runs and works good. When I called customer support they said its out of warrenty. Lost $1450, again beaware

After ~2 years, my 52" Plasma went out with a loud bang. I called Vizio customer support and of course my warrenty expired and was told there was nothing they can do. I was told to find a T.V. repair person in my area. I was disgusted and called Cosco (where I purchased it). They were very helpful and told me this was a very common complaint about this model and that Vizio would extend the warrenty. They called Vizio directly with me on the phone to make sure I was taken care of. Vizio took all my info and said I would be contacted "shortly" by a technician. I waited 5 days with no contact so I called Vizio back and was told it would be a couple more days. I waited 3 more days and still nothing so I called again and was told the technician would be getting the needed part the next day and would be calling me. Again, nothing so I called again and this time was told to call ITI repair (which I guess who they partner with for my area?) myself. I did so and was told a technician would call that same day. Guess what? No call. So I called yet again and was told that the part that was ordered for me was stolen or disappeared so they would have to re-order the part and someone would call me in a few days. ENOUGH! I finally called Cosco back and asked if I could return the piece of crap and was told I could. Even though I liked my Vizio when it worked, I will never buy another Vizio product. I plan to return my T.V. and buy a completely different model from anyone other than Vizio.

I was hired by christian lastinger of company Invizion3d a film media company www.invizion3d.com to perform web design work on web sites www.invizion3d.com, www.leposh3d.com, www.pinkin3d.com It was verbally agreed I would paid for my work and services december 28th, 2009 in a min. amount of $500.00 for work and services perform. I was told verbally by Mr. Christian Lastinger on January 4th, 2010 I would be paid within the following days. As of January 2010 I have demanded payment for work being performed and not been paid. The company is continuing to use the content that I created and worked on viewable at www.invizion3d.com www.pinkin3d.com I have sent several written messages to the company demanding to be paid, I inquiries are being ignored. I am prepare to file I civil lawsuit in the matter, due to verbal and written agreements of being paid for services rendered.

I was attempting to purchase a 37"TV from Wal-Mart. The on-line price was $498 with free shipping except they were out of stock on-line. The in store price was $547. When the product was available on-line, they jacked up the price from the $498 to the in stores $547. I thought this was a really sneaky trick since I had been watching the web site for them to be available on line. It's sad to see Wal-Mart resorting to these bait and switch tactics to get customers to buy their products. I am very disappointed in Wal-Mart and will start doing my shopping elsewhere.
Richard Houghton

this is the Vizio p50hdm tv there is a red vertical line from the top to the bottom of the tv also sometimes a blue and pink vertical line as well in all inputs used, this problem has been reported online repeatedly, this tv was bought in late 2006, Vizio says there is nothing they can do

I also have a 32" Vizio that stopped working after 18 months. We're back to using our 15 year old Sony. Stick with the brands you know.

WARNING: Never purchase a VIZIO television. I first purchased this TV in June of 2007 from Costco. Three weeks after purchasing my television it would no longer turn on. Costco replaced it because it was within 90 days of the original purchase date. My 2nd TV lasted 2 years and 3 months to the day. This morning my TV made an extremely loud noise like a plane taking off. Then we heard a pop and it was lights out. Of course my TV is out of warranty! Vizio said they could do nothing even though this is the same complaint that thousands of other unsatisfied customers have made. I paid $1, 499.00 for a TV that didn't even outlast my grandmother's 1970 something tube TV that is on all day long every day! This company needs to be held accountable! I am now in the market for a new LCD and I will not be purchasing a VIZIO product! Buyers beware because VIZIO does not build a quality television.

I purchased a 50in HDTV on 30Se[07, and I was screwed on 23Oct09. We were watching TV when it gave a pop and went to a black screen...Called support and nothing they can do. They gave me repair dept and it will cost a minimum of 575 to fix. And, from what I have been reading, it sounds like this is a temporary fix. More than likely it will break again within the year. So, what to do, what to do...

This is a company that needs to be broken. Please help the consumers that have given them our money!

Vizio LCD HD TV(s) are defective and unreliable. Do you want to spend $999.99 for a flat screen television set only to have it fail after two years. Don’t buy the Vizio brand product. The light source, which is the life of the television failed on three of my Vizio flat screen sets. The light source is the life of the unit. If a component failed, the television could be repaired, but if the light source fails, it is cheaper to replace the whole product. The Vizio manufacturer says that a certain number of their units will fail. If you don’t purchase an extended warranty you’ve lost out. A warranty will cost $400.00 extra for three years. Than if the television fails after three years there is no recourse. A regular $150.00 television set plays for ten years or longer. I recommend a flat screen from a company that builds, manufactures and owns a patent on the light source, like Samsung, or Sharp. Vizio is junk! AND a Waste of MONEY!

VIZIO WILL NOT HONOR THEIR WARRANTY! I purchased a 19" VIZIO fron a dealer on e-bay. After about 3 months the picture will not come on, the dealer (lucky dog bargans) said they only have a 60 day return policy, call VIZIO. VIZIO said the dealer was not an arutherized dealer, and will not honor their one year warranty, the warranty does not say who you have to purchase the TV from, so here we sit listening to our worthless VIZIO.

I purchased a 55 inch Vizio from BJ's. 5 weeks after I set it up the picture disappeared intermittently. Vizio sent a repair man and he promised it was one of 2 parts and replaced them both. 2 weeks later the same problem. Vizio promised to replace the set with a brand new one. Three days before it was supposed to arrive they called and said they cancelled the new set and would replace it with a recertified set. Usually they would replace it with a new set within 90 days but since I bought it from BJ's my replacement period is now 30 days. So the moral of the story is, stay away from Vizio and don't buy their products from BJ's. I have given this to my lawyer.