Menu
For Business Write a review File a complaint
Voi Jeans Customer Service Phone, Email, Contacts

Voi Jeans
Reviews and Complaints

www.voijeans.co.uk

Learn how the rating is calculated

1.4 10 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Voi Jeans Reviews 11

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Voi Jeans Disappointing Experience with Voi Jeans: Delayed Refund and Poor Communication

I bought some stuff from Voi Jeans website and it wasn't what I expected. So I sent it back and gave them the tracking info twice. But it's been 3 weeks and I still haven't got my refund. It's really frustrating and I wouldn't recommend buying from them. They don't communicate well and it's just not worth the hassle. So if you're thinking about buying from Voi Jeans, be careful and think twice.

Read full review of Voi Jeans
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Voi Jeans Disappointing Experience with Voi Jeans: Unavailable Product and Poor Customer Service

So, I was looking for some new jeans and decided to check out Voi Jeans. I found a pair that I really liked and it said they were available, so I went ahead and bought them. But guess what? They weren't actually available! What a bummer. And to make matters worse, they didn't even bother to respond to my emails about it. Talk about bad customer service. I wouldn't recommend shopping here if you want to actually receive the products you pay for.

Read full review of Voi Jeans
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Voi Jeans Disappointing Customer Service: Voi Jeans Failed to Process Refund

So, I ordered some stuff from Voi Jeans and it all came through alright. But then I had to send it back and now I'm still waiting for my refund. It's been a while and I'm starting to get pretty frustrated. I've tried calling and emailing them, but they never seem to answer. It's pretty useless if you ask me.

Read full review of Voi Jeans
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Voi Jeans Disappointed with Voi Jeans' Customer Service: No Refund Received Despite Multiple Emails

I recently bought a jacket from Voi Jeans (voijeans.co.uk) but unfortunately, the size was too big for me. I decided to return the item and sent them the receipt as an attachment. However, I haven't received any email from them regarding my refund yet. I'm quite disappointed with their customer service as it seems unprofessional and not up to the mark. I have emailed them multiple times but haven't received any reply yet.

I was really looking forward to wearing the jacket but now I'm stuck with a size that doesn't fit me. I hope Voi Jeans will take notice of my issue and resolve it as soon as possible. It's really frustrating to not receive any response from them despite trying to reach out to them multiple times.

Overall, I'm not very satisfied with my experience with Voi Jeans so far. I hope they can improve their customer service and make sure that their customers are happy with their purchases.

Read full review of Voi Jeans
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Voi Jeans Voi Jeans Review: Terrible Customer Service and No Delivery - A Warning to Others

So, I was looking for a new hoodie and came across Voi Jeans website. I saw that they offered next day delivery for only ?5.99, which sounded like a good deal to me. I decided to give it a try and placed my order.

However, two weeks later, I still haven't received my hoodie. I was starting to get worried, so I sent them a few emails and tried calling them several times. Unfortunately, I didn't get any response from them. Every time I called, I heard an automated message saying that their mailbox was full.

I was getting really frustrated and decided to take action. I contacted the police and reported the situation. They are currently investigating the company to see what's going on.

To be honest, I'm really disappointed with Voi Jeans. I feel like I've been scammed. I wouldn't recommend this website to anyone. It's a shame because they have some nice clothes, but their customer service is terrible. If you're thinking about buying something from them, I suggest you think twice.

Read full review of Voi Jeans
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Voi Jeans Affordable and High-Quality: My Positive Experience with Voi Jeans

!

I recently stumbled upon Voi Jeans and I must say, I was pleasantly surprised by the quality of their products. The prices are incredibly affordable and the service was quick and efficient. I will definitely be keeping an eye out for more items to purchase in the future.

I have read some negative reviews about this company, but I have to say, I completely disagree. I am someone who only buys designer top brands and I can honestly say that the quality of Voi Jeans is just as good, if not better, than some of the more expensive brands out there.

Overall, I am very satisfied with my experience with Voi Jeans and would highly recommend them to anyone looking for affordable, high-quality clothing. Thank you very much for the great service!

Read full review of Voi Jeans
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Voi Jeans Disappointing Purchase: Voi Jeans with Unbearable Smell and No Return Policy

So, I bought these jeans from Voi Jeans and let me tell you, they were a bit of a letdown. The hnd tapered jeans I got had a bit of a funky smell to them straight out of the package. It was a mix of BO and steak pies, not exactly the most pleasant combination. I thought maybe a wash would help, but it only made things worse. The smell just wouldn't go away.

Now, here's where things get frustrating. When I tried to return the jeans, Voi Jeans wouldn't accept them. Apparently, it had been over 30 days since I made the purchase, even though I had only just opened the package 5 weeks after buying them. I mean, come on, you'd think they would make an exception given the stench coming off these things.

Overall, I would say to avoid Voi Jeans if you don't want to be walking around smelling like a tramp. The quality of the jeans was fine, but the smell was just unbearable. And the fact that they wouldn't accept the return just added insult to injury.

Read full review of Voi Jeans
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Voi Jeans Voi Jeans Online Shopping Review: Inconsistent Sizing and Poor Customer Service

Yo, so I gotta say, I was pretty stoked when I got my first pair of Voi jeans. They fit like a glove, ya know? So I figured, why not order another pair from their website? Big mistake, my friends. Big mistake.

I ordered the same size as my first pair - 32L - but when they arrived, they were a 32 waist and a 34 leg. Now, I don't know about you, but a 34 leg is NOT the same as a 32L. So I hit up Voi to see what was up, and they tried to tell me that a 34L is always a 34 inch leg. Um, no. That's not how it works, my dudes.

To make matters worse, they don't even list the leg sizes on their website, so you gotta be super careful when you're ordering. And when I tried to return the jeans, they refused to refund the postage charge. So not only did I get stuck with jeans that didn't fit, but I had to pay an extra ?2.90 just to send them back.

All in all, I'd say don't bother buying Voi jeans online. There's no consistency in their sizing, and their customer service leaves a lot to be desired. Stick to buying in-store, where you can actually try the jeans on before you buy.

Read full review of Voi Jeans
Hide full review
ComplaintsBoard
U
Verified customer This review was posted by a verified customer. Learn more

Voi Jeans Terrible Customer Service and Delivery Experience with Voijeans

I placed an order on the third of January 2012 for next day delivery, which cost me an extra ?2.95. However, today is the tenth of January 2012 and I still haven't received my order. I'm really frustrated because they took my money straight away, but I haven't received my order yet.

I've tried to contact them in every way possible. I've sent four emails, submitted customer service tickets, and I've called them countless times. However, the phone is never answered. I'm starting to think that there's a problem with their telephone line, but I'm not sure. Maybe the internet is down and they can't reply to my emails? I don't think so. Or maybe they've decided to take a break after the busy Christmas period and are now chilling out in the Caribbean for a few weeks? Yes, that's what I think!

What can I do about it? Well, I can keep trying to get in touch with them using all the previous methods and hope that I either receive my delivery or get a full refund of my money. Whatever happens, I'm never going to use this site again!

Voijeans, you should be ashamed of yourselves! You've taken my money and haven't delivered my order. This is not how you treat your customers. I'm really disappointed with your service and I hope that you'll do something to fix this issue.

Read full review of Voi Jeans
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Voi Jeans Warning: Do Not Use Voi Jeans Website - Terrible Customer Service and Refund Issues

So, my mother-in-law bought a jacket for my son from Voi Jeans website for ?50 on 26/12/09. The money was taken out of her account on 4/1/10, but the jacket never arrived. We tried to contact the returns department by phone using the number on the website, but it was a struggle to get through. Finally, on 7th Jan 2010, we managed to speak to someone who promised that the money would be refunded as the item was not in stock and should not have been taken out of her account. However, it's been three weeks now, and the money has still not been returned. We have been calling the same number for three days, but it just rings out. We tried to email them, but it keeps returning to us as unsent.

So, we strongly advise you not to use this site!

UPDATE.

On 18/01/10, I phoned another shop at the same location found in the search engine (Wedding Fashions!) and asked to speak to someone in Voi Jeans returns. I spoke to an Asian male named Lenny, who said he would look into it and speak to someone on the internet shopping department. Ten minutes later, he phoned me back and said the money had been refunded there and then in his presence. He apologized for the delay and said my mother-in-law should have it in 48hrs (AGAIN!). I'm not holding out any hope, but I will post an update if it does occur or not. Unfortunately, I feel it will be the latter.

***

Updated 21st January 2010.

Well, I'm very surprised, but the money has been refunded!

If you're having difficulty with refunds/returns, I advise you to google the returns address and try all the numbers linked to the address.

Read full review of Voi Jeans
Hide full review

Voi Jeans Complaints 1

ComplaintsBoard
D
11:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Voi Jeans Mixed Experience with Voi Jeans: Good Selection and Prices, Poor Customer Service

I recently ordered from Voi Jeans and was disappointed to find out that they didn't have the item in stock after I placed my order. I tried to contact them through email and phone calls, but they didn't respond. It's frustrating to not get a response when you're trying to get your money back or get the item you ordered.

However, I do have to say that their website is easy to navigate and they have a good selection of clothing. The prices are also reasonable, which is a plus. I just wish they were more responsive when it comes to customer service.

Overall, I would recommend Voi Jeans for their selection and prices, but be aware that there may be issues with customer service.

Read full review of Voi Jeans
Hide full review

Is Voi Jeans Legit?

Voi Jeans earns a trustworthiness rating of 78%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests Voi Jeans is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with Voi Jeans, take the time to review customer feedback and the approach to resolving complaints.

Voi Jeans has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for voijeans.co.uk can be seen as a positive aspect for Voi Jeans as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Voi Jeans's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Voijeans.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Voijeans.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The voijeans.co.uk may offer a niche product or service that is only of interest to a smaller audience.
  • We detected that voijeans.co.uk is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • We conducted a search on social media and found several negative reviews related to Voi Jeans. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About Voi Jeans

Voi Jeans is a popular fashion brand that has been around since 1988. The brand is known for its trendy and stylish clothing, which is designed to appeal to young and fashion-conscious individuals. Voi Jeans has a wide range of clothing options, including jeans, jackets, t-shirts, and accessories, all of which are designed to be both comfortable and fashionable.

One of the things that sets Voi Jeans apart from other fashion brands is its commitment to quality. The brand uses only the finest materials in its clothing, ensuring that each piece is durable and long-lasting. This commitment to quality is reflected in the brand's loyal customer base, who appreciate the value that Voi Jeans provides.

Voi Jeans is also known for its innovative designs. The brand is constantly pushing the boundaries of fashion, creating new and exciting styles that are sure to turn heads. Whether you're looking for a classic pair of jeans or a trendy new jacket, Voi Jeans has something for everyone.

In addition to its clothing, Voi Jeans also offers a range of accessories, including hats, bags, and belts. These accessories are designed to complement the brand's clothing, adding an extra touch of style to any outfit.

Overall, Voi Jeans is a brand that is synonymous with quality, style, and innovation. With its wide range of clothing options and commitment to excellence, it's no wonder that the brand has become a favorite among fashion-conscious individuals around the world.

Overview of Voi Jeans complaint handling

Voi Jeans reviews first appeared on Complaints Board on Jun 15, 2023. The latest review Disappointing Experience with Voi Jeans: Delayed Refund and Poor Communication was posted on Jun 16, 2023. Voi Jeans has an average consumer rating of 1 stars from 11 reviews. Voi Jeans has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.3
30 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Voi Jeans Contacts

  2. Voi Jeans phone numbers
    +1 6848557773680
    +1 6848557773680
    Click up if you have successfully reached Voi Jeans by calling +1 6848557773680 phone number 0 0 users reported that they have successfully reached Voi Jeans by calling +1 6848557773680 phone number Click down if you have unsuccessfully reached Voi Jeans by calling +1 6848557773680 phone number 0 0 users reported that they have UNsuccessfully reached Voi Jeans by calling +1 6848557773680 phone number
  3. Voi Jeans social media
  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  5. View all Voi Jeans contacts
Voi Jeans Category
Voi Jeans is ranked 227 among 267 companies in the Apparel category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.