Walgreens
Reviews and Complaints

As an educated white male, I can confrim that they do promote people not based on what they should. My quailty of work at the CPO was not worthy of a promotion, yet they promoted me because I gave a good job interveiw. When I applied for the job that I currently have, I did not even know what the job was. My work does meet goal but I can honestly say that there are people below me that are better suited to perform the job that I am doing right now. I can honestly say that I would not recomend a job at the CPO and that I have wasted nearly a decade at walgreens. Walgreens itself though is a good company, I did work at the stores for a while and some people in the company care about the people who come to the store and the employes. I just do not believe that walgreens CPO is the best example of how goood a company like walgreens is. Please try to find a job at the store before going to CPO. CPO is a good place though to grow as an person though. You will not have another job that will test you like this job and it is the tests in life that makes us stronger. Good luck with your life!

I was sexually harrassed by a manager and I reported it to HR. The only thing he did after that was tell me that he was joking and I took it all wrong.I'm sorry, but I don't take "I can teach you things in bed that guys your age can't" as a joke. That is highly unproffesional and he still works there. He admitted everything and he still works there, even after an alleged case of rape in our women's restroom. Interesting. Yes, my manager said I was irresponsible right in front of me to another employee. Another case of being unproffesional.

Wow... for an "educated white American" you sure are a an elitist ignorant ###. Take it from someone who IS ALSO an educated white American, you're a dick. Do you work in AZ or FL? Did you ever work in the store? If you did, then you'd know what its like to REALLY work in a environment that's not conducive to concentration. Suck it up. What does your race have anything to do with it? Are you 100 years old? That sort of attitude is pretty old-school. Wake up and smell the 21st century, white people are the minority and we aren't any more important than any other ethnicity. In fact, I'd be willing to bet your ### stinks like everyone else and after you die the world will still turn without missing a beat.

...and you, above. I've been working for Walgreen's since I was 16. The manager was rude to you the day you quit, because instead of having any sense of ethic, you called in and quit without giving two week notice. I know "its just Walgreens" and I'm sure they made it without you, but it sucks when people leave you hanging and everyone else has to pick up the slack when its already crazy busy. Sorry your paranoia had you thinking that everyone was making fun of you, but they probably weren't. Most likely the reason you're so shy is because you lack confidence and you start out thinking people don't like you without any reason. I know how that is, but I got help and I'm over it. You're just making up excuses.

You're all a bunch of whining ### and chances are you have a hard time accepting responsibility for yourself in most if not all aspects of life and somehow you're partially responsible for the very things that you are complaining about. So do some self reflecting and get over it.

Did you know that promotions at the cpo are based on who you know not what you know. ou get no conseideraton unless you are in the loop. The people that they promote are just as useless as the people that they alredy have in these positions. Pharmacists are treates like 2nd class citizens, and so called "specialists" run wild laughing and talking not allowing pharmacists to have ample concentraton. It is not a good place for an educated white american, male or female.

I feel the same way about the Walgreens that I used to work at. Not neccesarily bullying, but they would say hurtful things in the office when I was on the floor, and I could hear them behind the photo counter. I just quit my job today and my manager was so rude about it. I'm a very shy person, I can't confront people. So I called in saying that I quit because I had to focus on school [I stood back my senior year because of stress related to family matters and the other employees at work.] He was really rude, saying: "Why're you telling me this over the phone? You're not coming into work at all tonight?" No I have family obligations to take care of. "Yeah sure." he said, afterwards I told him I was coming in on Thursday to pick up the three checks that I have been waiting for. "Yeah, sure, whatever." He hung up on me. I'm eighteen years old. I've been working since I was sixteen, and the expierince working under him and the other managers wasn't all that pleasant. Now I just hope that my checks are in.

my name is pamela shoulders and i worked for walgreens for almost six years. in the six years that i have been there i have had five diffrent store managers. i was just terminated today and feel that i was terminated because somebody didnt like me. i belive this because with the first three store managers i never had one write up for customer complaints in four years. we got a new male store manager about a year ago and i had six customer complaints from customers who have said that they had prpoblems with me every time they shopped there i felt that this was wrong because if they had a problem with me every time they shopped there than why did they all of a suddan decide this store manager was better to complain too. this store manager was transfered to another area store and we got a new store manger about a week before halloween and i thought the complaints and the write ups would stop because i had changed and felt that i was happier and alot nicer not that i hadnt been before but these same customers still complained and said that they had problems with me all the time. i feel somebody at the store or company level didnt want me there anymore because it seems kind of strange that nobody from district or even the first three managers ever got a complaint then all of a suddan i have 10 write ups in a year for customer complaints. something just doesnt add up to me.

Hell yeah, I know you are a busy woman, but find the time to file a complaint, or talk to an attorney. It could be worth your time.

It does suck when new management gets in there and ruins your own liveleyhood right in front of your own eyes and you whitness this behind those eyes feeling the burn! My manager like all the other new ones that get in there and love to take it all away! Check out my complaint on "Fair Scheduling"!

Walgreens review: employee relations

A

Amanda of Katy, US

Jun 16, 2009

2:04 pm EDT

Review updated: May 27, 2022

I doubt this was "resolved to the customer’s satisfaction.", as it was an employee and unless you paid her $1.0 million for abuse in the workplace, I do not feel it was resolved.

The front desk is rude. And katmamexists

Be careful ist a coldmworldmwjenmleavomg work

I always review my time card for approval at end of pay period, but lately I have noticed that the hours I worked are not the same as the hours that were submitted. I am short of at least 30-45 minutes. Not sure why store manager is doing this . If I was scheduled for 32.25 hours and I worked 33, .50, that extra time is deducted so that whatever hours i was scheduled is what i get paid for, even though I was working, whether my relief was late or other circumstances. This has happened several times and not sure if its just me or other employees have this same issue, and I havent said anything for fear of it just being me singled out. Not quite sure how to handle this but will someone please check district 717 and review time cards .

Called billing dept people were rude and did not listen, , cut me off

called customer service about bill'people were rude and did not listen to why i was upset cut me off;;will not use this drugstore again

The biggest complaint I have is the favoritism one SL has to work 7-9 days straight before getting a day off she whined to the manager he said no one should have to do that well then my schedule was 9 days straight I reminded him what he said about Noone should have to pull that and he said well sometimes you got to.Really cause mines always been 7-9 straight and the one SL gets off almost all the weekends they're rotated between her and the asst when I said where's mine I got Well nobody's really quarenteed weekends off.Full of crap be fair and partial in your scheduling and maybe your stores would run alot smother.So I put in for days off ahead of time and I get told I need a SL who's going to be here. Really I've requested 7 days off in a year and suddenly I'm not there enough to keep my position.Why give us PTO if we aren't allowed to use it.while others have 2 sheets if you print out their request forms.That's all from poor managers who don't really need the position their on cause they are clueless as to how to run a store.Parking their butts in the office all day everyday and no idea about what they're employees are doing.

There is a Claus in the policy that states any team member who works more than 20 hours a week can get 1 holiday off a year only 1 you can't have the day before the day of and the day after but you can have that holiday.It does not say due to black out dates it has to be before Nov and after Jan 1.That's how I get Christmas with my family.

Walgreens is the horrible place to work. This company only cares about money. The don't care for there employees. I work with bullying managers who try make my life a living hell. They think just because their managers they can disrespect employees under them. I literally pray that company goes into bankruptcy and never recovers. I seen they way the make money off of seniors. They say the care for their well being? No they care for your money that's it. Horrible place, horrible staff who bully employees into quitting.

the website listed above will not come up on line. I have several purchases from Walgreens that I wanted to do the online survey for in order to enter for a chance to win $3000. So I would have 6 chances but the website does not work

9:12 is not ten minutes past.It's 12 minutes past. Actually, there was plenty the manager could do. He could give the kid a write-up or fire him. Managers are in charge of the cashiers. They can do stuff.

seriously, you are an idiot for yelling at the manager. Customers like you should not be allowed at the store.

you are the idiot. The manager didn't want the cashier walking away when it wasn't even time to go.YOu are supposed to wait till 9:30 to do your go-backs. The cashier left when he wasnt supposed to and deserved a write up.

Your complaint is stupid. The older guy (more then likley the manager) was tryin to show some customer service and respect.

I am unsure what the loud conversation mean, but it sounds like the manager was concerned about customer service and being responsible. You state that the manager apologized . There was no threats or name calling toward the employee. The employee just walked away from customers . I think if I were manager, I would have said a bit more to the cashier. I do not think the manager was an idiot at all.

Walgreen's is a big evil company owned by Mormons and doesn't care about people AT ALL. i will love the day that this company falls. my spouse is employed for this company as an ASM and they drag her to the point where she cant even function at home. I hate Walgreen's and she will be quitting soon. she is also apart of a class action lawsuit against this evil company because they constantly work their formally known EX-As past 44 hours without any compensation on a regular basis. she used to be proud of working for this company when "the Walgreen's family" actually owned it because the core values were uplifted and everyone was happy. now that he is dead and the Mormons own it, its all about a dollar and nothing else. The SMs and DMs are blood thirsty agents doing the dirty work (slave driving) for a falsely concerned corporate. Yeah, they have an anonymous employee hot-line but it doesn't do any good when they turn around and notify the person being complained on and tell them who did the complaining. This just sets a person up for retaliation. Ive never seen such evilness except in politics. I have one question Walgreen's. Why the hell are you forcing the topped out EX-As/ASMs out the door and keeping the SMs who really don't do a damn thing and make the most in the store? STUPID! STUPID! STUPID! my wife has never had performance issues in her entire Walgreen's career, now all of a sudden she does.what a way to do someone who used to bleed Walgreen's! OH wow, you may win the battle, but you you will never win the war. I am devoting my self to getting the word out about this company on every website that i can post on, every newspaper that will hear, and every contact i have (and i have millions). the only way to stop these people is to boycott them and force them out of the united states. it may have started as a decent company but its a hell bent sweat shop today. stay away from this company!

I agree with this. Walgreens was very selfish with benefits that were given to me while I worked as a third shift cashier making little more than min. wages. I slept in my car for 3 days so I would not miss work because the snow was so bad I could not get home and then back to work, and do you think management appricated me. NO! When I had 3 days of vacation due me management tried to steal it from me because they would not let me take the days I was owed and I even tried to ask for them on the days the manager Mr Slentz told me I had to take them. Then when I got really bad sick and had to be out of work and then my husband had a very bad accident(in the burn crital care unit for 8 days) management was worse. They implied that I was putting on (blood pressure was 220/144) and that my husband get hurt on purpose so I would have to be out of work. When I went to management and told them that my doctor told me that i needed to get off night shift before it killed me, it took 4 weeks for management to even try to move me to a different shift and still was going to make me work another 8 straight 10 hour nights and still made excuses that management could not find anyone to do my shift I had to let Walgreens have it because my health and life was more important than making them money!Really a family orinted business and concerned about the health of their employees...Talk about the new campain they have to make their employees healither...That is a lie and a joke.

I hate working for walgreens. This company does not care about the well being of anybody except themselves. The corporate portion of walgreens, along with some store managers only care about getting work done with the least amount of people (thanks for burning us out!), They want so much work done in a unrealistic amount of time and man power. Work the top bays!, All bays in one shift by your self . This company better wake up or a lot of employees will be leaving when the economy gets better, oh, but thats probably what you want, apparently it only takes 3 people to run a store. GOOD LUCK! Welcome to Walgreens

so true

you have got to wonder if Wasson and the other powers that be could live off what we the at store level shmuck make...Think about it we are doing their suggestive sale their fundraising and what do we get in return? a poor paying job, cut insurance that still fattens the higher ups pockets stress from the customers wondering why we can't remember all the coupons and sale since there are WAY TOO MANY. One item can be on three different sales and they must each have their tag. I wish for a month they could come to work as a store level and and NOT be known for being a higher up...and get the crap dished on them...then maybe they would re-consider some of their decisions...I know...the bottom line is GET THE MONEY...but geesh...It used to be a great company. But here of late...they seem awfully GREEDY.

Walgreens -- all I can say is "Rewire for Growth" is the equavilant to "Rewire for FAILURE". Corporate is clueless and it is clear and I wonder what "Walgreens" family thinks of the tabacole of the "New Walgreens". Geez it use to the "Pharmacy America Trusts". They certainly cannot state that anymore. How many jobs have they outsourced to INDIA and the PHILLIPINES (or are going to = 800 American Jobs LEAVING). So I guess this is why the new slogan is "Theres AWAY". Which should further read "There's A Way - FAR AWAY from WALGREENS". So sad!

I think it was sent to the DM's and discussed between them and the store managers. I was told about it from a good friend, which was later confirmed by my store manager (independently). Apparently corporate knows that the way they handled things was a screw up! It makes me wonder about what exactly went on when Mr. Walgreens walked in and quit. Due to corporate's response to his sudden retirement, one get's the idea that he wasn't very happy about the way things were changing. Now they are trying to promote these changes to us (in good light). They must think we are idiots. How insulting! Welcome to Walgreens!

A little known email that admitted their mistake? Who received this email and where is it? What specifically does it say?

I am in complete agreement. This is just setting the stage for more changes to come. The plan is to have the most senior employees "retire" so the imediate cost of benefits is reduced. I have been employed for 17 years and I am very dissatisfied with the company I used to constantly praise. The way the company has treated is employees is totally contrary to it's core belief system. Just a recent example of there inappropiate decision making is the way they desided to announce reducing the assistant managers hours being cut. There mistake was eventually recognized, by a little know e-mail that admitted there mistake. Just wait Walgreens employee's the great company we once were is slowly breaking down. As for the management staff, be on the look out for more changes to come. Pharmacists should be observent as well, the new POWER system they are installing now means FEWER pharmacists necessary to run the every day operation. This is another example of core beliefs down the drain. For those who have been around for awhile do you remember, "Nobody waits, " well now they have desided to change that too. They surveyed and discovered that a waiting customers is a small portion of there buisness so now they believe the one pharmacist will be able to F4, fill, counsel, etc. without the help of additional staff. WELCOME TO WALGREENS!

My situation is opposite. The generic version of my medication wasn't approved by FDA. So it wasn't covered by my insurance company while the branded version is covered.

The dope at walgreens filled it with Generic version and made me pay $35+ as opposed to $10 copay. Shouldn't she have had the common sense to check which version is covered and which isn't?

Because I realized this after taking one capsule, they wouldn't exchange or refund.

try working for these people as i did! OMG! it is worse in upper management...and if you do not do exactly as they want you to...they will terminate you without cause...

If your not black, don't apply at Walgreens. If you are black, apply there and then find the perfect opportunity to sue them.

I work at Walgreens, 1 hour photo, and they are slave drivers. Trying to get as much out of you as they can for $8 an hour. They didn't train me very well, I was rushed through my computer training, ppls, by my store manager. My district manager came to the take care clinic one day and ended up getting sent to the hospital. When I saw the ambulance out there for him I was like "good, hope he's in there for a while." I usually am a nice person and don't think like that but this guy deserved it for putting such stupid asinine expectations on his stores just because we have a recession going on. And why don't I see any black people working at Walgreens? They know that black people won't take their [censor] so they just don't bother to hire them. If a black person is reading this please apply at Walgreens, don't get the job and then proceed to sue them for discrimination. You will be my hero. The problem I have with Walgreens is that they only put 1 person in photo at all times, ALL TIMES. Then when you call for help no one gives a [censor], but your expected to help the front register all the time. Then the photo head gets mad at you when you have too many late orders in the system. It's like they think you can split yourself in half to do every thing. The district manager gets mad when you have too many late orders and NO ONE waits in line at walgreens, so you must always take customers from the front registers. When I am running the photo lab a manager walks by with a cart of [censor] for me to put away. Like I don't have enough to do already. Horrible slave drivers and our district manager is the son of Satin. I have worked at many retail stores, even Walmart, and Walgreens and Lifetouch Photos are the worst.

I'm a Walgreens assistant manager and I totally agree with everyone here. I've been labeled "bad" because I informed my store manager that I didn't want to be a store manager, I wanted to work in the district office. Instead of that being a good thing, I was told that I was wasting a space in the store for someone who could be a store manager. But the funny thing is that they are slowing down the new store opening rate, so they really need people like me until the openings speed up again. Too bad for them. As of today I'm looking for a new job.

Yeah, Harold, it's business but it stinks.

Walgreens is pretty far from a perfect place to work and honestly you could do a lot better than management. I for one do not aspire to the lowly heights of walgreens managment; they don't get paid very well for what they do and you have a 75% chance to end up working for some satan-spawn who believes they're put on earth to be as big a ### as possible...all in the name of the bottom line.

I could go on ALL FREAKING DAY about this kind of crap but it really is everywhere. Even if you did complain to district nothing would be done. I have a few walgreens horror stories I could share but I won't be cause I like my anonymity.

I have two pieces of advice for you:

1) Go to school for a healthcare related job; high demand, often reasonable school requirements, much better pay than walgreens.

2) Take a deep breath before you go into work, put on your best smile and remember that you are better than the people who perpetuate this type of atmosphere at work. Think of your time at walgreens as temporary, the troubles as transitory; make your mantra "this, too, shall pass".

Finally, ask yourself a very important question:

Do you REALLY want to work for someone who says in all seriousness "You don't have super star quality" in reference to a management position making about 12 to 14 an hour...

You're better than that.

business and management are all about the dollar - thats how it is, if you want that position - better get tough cause its like that everywhere.

go try to sell cars and be nice - see how that goes?

or go to best buy and sell electronics - need to push the extended warranties.

its business.

Walgreens puts your information in the computer, phone number, address, email address ect. As long as all that is correct, you should be getting emails and phone calls with no problems. We DO NOT have any sort of control on the website at store level at all. You are wrong in assuming we do.

Dear Minus: nobody was talking to you in the first place. They're referring to the original post.

As for the original post, the pharmacist has absolutely nothing to do with the website, and the way you worded everything probably confused the hell out of the corporate office, too. The pharmacist DOES input your info for the store records, but that has absolutely no connection to the website.

dear Aaron: Did you read the right complaint? It has nothing to do with neglect or a system glitch, or their website. You are confused.

Sincerely, Minus

dear iodiothater: Did you read the right complaint? Mine has nothing to do with the pharmacist or their website. Sincerely, Minus

The stores generally have nothing to do with the website. Not sure who told you otherwise, but you should know that people at the corporate level rarely have any information about how things actually work day to day at a store level. Their knowledge is all theoretical.

But all that is academic in the face of your mindless idioacy. Neglect? What? When did you suffer neglect? How were you wronged? Because there was a system glitch and the website didn't send your information to the pharmacy like it was supposed to? What do you think you are entitled to here? I hope that if I am able to retire someday that I'll have better things to do than submit baseless complaints in an effort to denigrate a company that hasn't done anything to me.

I'll bet the people at the store you frequent will be glad to see you leave forthe last time.

You sound like an idiot. Whether you have a valid complaint or not is impossible to tell because you try to sound intelligent by putting a bunch of big words together and instead come off as completely confusing.

Believe me I am no defender of Walgreens but the pharmacist does NOT have anything to do with their website and we aren't given any information on how the website works. How about calling in your refills if you find the internet too difficult to use? Or are you too busy writing overly wordy accounts of a really stupid complaint?

hi Richard: I have big issues with walgreens also. Have you tried Costco or k mart, they are awesome and a whole lot cheaper. Check out their prices. I am content now. NEVER GO TO WALGREENS.

sINCERELY, Minus

One- did this walgreesn you when to have your insurance on file? Did you bother to give them your card? Did you ask for the generic? All of these are your fault. Walgreens charges the same as every other Pharmacy it's up to your insurance, wheither they cover the drug or what your co-pay might be. Some times the manufactuer changes the drug causing the one you used to get to become unavalible. Maybe the new drug costs more or is not covered. Either way... Shut the hell up

I third that. I have a prescription that was $30 and now $100. I already stoped taking one prescription. HOW MANY PEOPLE HAVE TO DIE SO WALLGREENS CAN MAKE BIGGER PROFITS?

I have to second this, as Walgreens overcharges on prescriptions an absurd amount. The only reason to even go to Walgreens is that they have a lot of stores that are open 24 hours; that is the only positive to filling prescriptions there.

"Pharmacist" refused to fill my prescription. A 24-hour Walgreens at 12:30 a.m. June 19 refused to fill the prescription my physician wrote for medication to be filled June 19, saying I would have to wait until 7 a.m.

5301 Ringgold Rd in East Ridge, Tennessee.

Waiting in pain until the arbitrary time she deems to fill my prescription. Unethical and unconscionable behavior - this "pharmacist" should have her license revoked - she is supposed to fill prescriptions written by physicians, NOT determine whether a patient should receive her medication as pres.

When the pharmacy staff walked away from my husband and I, she stated loud and clear "I f#@$in hate old white people." That makes me want to be extra kind because obviously an old white person traumatized you.
What planet are we living on when we talk to one another this way?
Sincerely
Merlinagate@gmail.com

walgreens pharmacy
east sahara branch
las vegas nv,
i called up the telephone number [protected], i have to wait for the next available staff, after 44 minutes of waiting a lady asked me what do i want and i answer her in a nice way and the lady in return reply SORRY I CANT UNDERSTAND YOU AND SHE HANG UP
THIS IS CUSTOMER SERVICE AT ITS BEST .

FYI, in some states, you can't buy Robitussin if you are a minor LEGALLY.

Change pharmacies; next time Ruby's giving you Cyanide tabs.

And gomakemeasandwich is a waste of life...seems relevant somehow.

Like the other guy (who happens to be a [censored]bag) said, this is something that you should have brought up with a manager if you you were that upset about it.

SOUND LIKE MS. SHIELDS ALL OF THE TIME, WITH EVERYONE. EVEN IF YOU FILE A COMPLANT WITH CORPORATE THEY WON'T DO ANYTHING.

I'm sorry but I agree with Aaron. I'm also a manager with Walgreens and I have an assistant who regularly steals time (going to lunch without clocking out, ect.), never does anything in the store unless the store manager is present, and is basically useless but she's still there day after day. I found that the safe was $50 dollars over after taking it from her and found that one register was short $50, so I fixed the problem and got my final written and a 3 day suspesion because as my store manager put it, it looked like I was hiding a cash handling error. It wasn't even my error. So there are a LOT of injustices going on now in Walgreens, especially when they put a hiring freeze on all assistant manager positions.

Let me see here, you found double standards at walgreens...SHOCKING!

Actually, the only thing shocking about this is that you seem to think it has anything to do with you being black or a woman. I hate to break it to you lady but there are double standards EVERYWHERE...don't even get me started on some of the ones at my store. Actually I won't post any details about my store because I want to keep my job for a while. (hint hint)

The fact is that most of these things happen because a manager is too lazy to enforce equitable standards. Other employees that get away with stuff while others are punished for the same things tend to do so because they have done something to garner some consideration from their manager. Often this is nothing more than showing up for work every day for a long time. Seniority is the most common excuse for what people get away with...you'd be surprised.

Also, I'd like to know what kinds of horrors the cashiers, photo techs and cosmetics folks at your store are subjected to. Of course, being the self-serving person you seem to be there is no mention of double standards that apply to them, though there most likely are several serious instances in a store that is run by a manager like yours. I don't see you even acknowledging this fact, meaning that you are either oblivous (and therefore part of the problem) or you only care about yourself. Honestly, I wouldn't be this offended if you hadn't tried to play the race/gender card, and your lack of concern for your subordinates tells me that you lack the moral fortitude to be a good manager. There are people in walgreens who have to put up with MUCH worse than what you claim to and they have no one sticking up for them.

And finally, to whom is your post directed? Do you think this site is owned by walgreens or something? Obtain a clue please. You make my comment in another post about clueless managers more valid than it should be.

you should not post all that information here, cause your store manager and or district manager might get a copy and fire you for something stupid. most retails jobs your an employee by will and can get fired for pretty much anything. you should speak with them directly and let them know how u feel.