Walmart
Reviews and Complaints

I loaded $300 to my Walmart Moneycard and I checked the balance to see $106 was misiing. I called to see what happened and they said AmazonPrime took the money out. I have no dealings with AmazonPrime. I told them I never used them and they said I should contact them to see about the charges. I said NOT MY JOB. Get my money back on the card now! They said I had to go on their web site and down load the convenient dispute form, fill it out, then send it to them. Meanwhile they closed the card and kept all the remaining money on it. They said they would review my case and send me a new card with the remaining balance in a few weeks. Unreal. They are internally compromised and can not be trusted. Never again. John

I ordered business checks from the website www.walmartchecks.com. It was mentioned that they would provide it within 2 weeks, but I waited 2 months and still haven’t received it. The seller diddle-daddle and tells nothing about the status of my order. I’m sick of this situation, but I have no idea how to return money back. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

Walmart.com has a website that is structured so that the shipping address confirmation is on the same page as the payment information which caused me to overlook the shipping information when I entered my order. Once you press order - you have crossed into the point of no return since they offer no way to cancel or correct an order. You ask their customer service to correct it for you and they tell you to dispute the charge on your credit card. When you dispute the charge, walmart tells your credit card company that they shipped it so that the charge is valid. What a scam - they don't care whether you receive your product or not and they just give you canned customer service tricks. Never mind that they could hep the customer or even talk to their carrier fedex to change the shipping address. Forked tongue company that is only interested in your money. Boycott walmar.com

My roommate and I were buying our normal food and monthly stuff from walmart.in that we buy tabacoo and beer. So u know we both are 27yrs old and I buy everything on my credit card. No problem buying beer then we remember we are out of smokes I got in tobacoo line we made are order and lady asked for both of our id's. No problem then when I went to pay she refused to sell because I was buying my roommates smokes with mine like I do every few weeks. She gave me some bs abyout it would be a 3rd party and she had to buy her own. Im sorry if we are over the age it dosnt matter who pays. She carded both of us. Everyone buys smokes for other people. Then when I called to talk to a manager they kept transfering me to a manager and then someone would answer then hang up. All I can say is wow no wounder there cashiers dont know anything theyre mangers are no better. You know where I will not be going any more and I added up we spend over 700a month at walmart oh well anther store will be more then happy to take my service.

My doctor called in a prescription for cough syrup. I was suffering from a cough for a week and couldn't stop. It was affecting my sleep and work. My doctor called the script in by noon. I went to Walmart at 5:30, stood in line a half hour, just to be told, it wasn't ready. I was told at least another half hour. Basically, no one started on it. It's cough syrup. Nothing to really measure or count, right? I looked at the line, it was now twice as long running down the store aisle. I was sick, coughing, the last thing I needed or anyone else was to stand around spreading my germs. I needed medicine. I called Walgreens to transfer my script. I will never use Walmart pharmacy again. The pharmacists looked like drones, robots. they never moved, or spoke a word. Sad life they must have.

Bought 8 items online. Walmart charged my credit card but after 10 ten days..only one item was delivered home. Called Walmart call center, the agent couldn't give the reason why the items were not delivered and these items include health products and baby items. He escalated but didn't give any timeline.
Four days passed by, no delivery. called back today, another agent says escalation takes 3-5 business days. This is simply outrageous.
This is illegal business practice - you charge my credit card and deliver the products after 3/4 weeks? Walmart is investing customers' money to make money.
You can't trust and rely on Walmart Online anymore.

Do not purchase a walmart money card, they will take your money and not tell you you have to be approved for a personalized card.once you try to activate the temporary card you are either approved or your money you deposited onto the temporary card will be locked in and can only be used for purchases.this card compAny is a scam and should be stopped!"

I was checking my deposit from my job, to find out there was no deposit at all! Concerned, I called "India", which makes no sense to me, and was told my card was locked due to a repeat charge, which I'm grateful, but, in order to access my money, I must wait 2 weeks for a new card or accept the charges, which reinstates card and forces me to pay a double charge. Lastly my deposit, my biggest concern, was rejected. Which means I must wait upto 2 weeks for them to realize it and issue me a check. Meanwhile I have bills I can't pay, can't buy gas or groceries, nothing! Walmart should give me my money now, once I cancel this crappy service that they endorse with their name. For those of you who want to explain to me that Walmart doesn't own or manage it, I know that, but why put your name on such a product without carrying some of the liability? I gave them cash for the money they hold, why can't I get it back for 2 weeks, tell me that! Thanks Walmart for screwing me, I appreciate it!

Self-service check-out provides the consumer with the illusion that they are in control and they can make the check out process faster than with trained cashiers at the register. This works great if there are only one or two items neither of which are drinking alcohol or produce. More and more of these lanes are now in place, taking jobs and benefits away from would-be employees. Instead, the consumers are now pseudo-employees, doing our own scanning and bagging so that the corporations no longer have to pay cashiers a wage or pay benefits. They aren't even providing someone to do the bagging of the goods for us. This is just the beginning of stealing more and more of our free time from us. We've given up our lunches, they are no longer paid, our parents used to receive one hour lunch, paid. Now it is a half-hour for lunch, unpaid. The work day is no longer 9 - 5 with a paid lunch hour, as the number of sick days dwindle - which is fine if you are healthy, not if you are sick; a week of the flu and you are wiped out for the year. Even the breaks during the day are dwindling - it isn't said outright, it is just an understanding to work through them. We are giving more and more of our time and ourselves to our employer/corporations with the hopes of getting ahead while receiving less and less in return and spending less and less time at home with our families. Relations between husbands, wives, parents, children, and everyone suffers and will continue to suffer and worsen as we give more and more of ourselves so that corporate America can capitalize not only on goods and services it provides as well as capitalizing further on the people that make up this country. Is this acceptable?

I bought one of these cards to have my checks deposited on the card for faster access to my money because my employer actually mail you out checks if you dont have direct deposit. I set up direct deposit to the card and everything ws fine for a couple months. But one day i tried to withdraw money from an atm and the atm did not work but walmart took that money from my acct. I called them an told them that i wanted to dispute the transactions for the 45. 00. They then told me i would have to wait until transaction post. I called back a couple days later after transactions post to dispute transactions. They quickly dispute transactions money was returned to my acct within 3 business day. I went to use my card after 45. 00 was credited to my acct to buy my baby some milk and my card was declined. I called my card and the automated system said my card was close. I was pissed so i call to speak with one of the reps they said my card was closed due to a dispute and that a new card was maild out to me. This was the worst thing b / c i got paid that night in which my whole check would be on the card. Good thing i had family to help so while waiting on the card i called a couples day later and they said that my card will arrive by the 9th. I soon recieved anoher card tried to activated but couldnt. I called the rep again which stated that my card was reported as not recieved and another card was sent to me through fedex. . . I was again pissed they also charged me 15. 00 when i never repported my card not recieved anyway rep said theres nothing she card do i will have to wait 3 - 5 businees days. So i called back in three days for a tranckin number and they stated that they didnt have a tracking number available yet. So i called the next day still no tracking number. I req to speak with a supervisor who then told me that my card was does not have the option of being fedex because its a "create your own card" it has to be sent through reg mail. . . Im not going to lie i snapped on her b / c all the reps has been constanly lying to and i was so fed up. I just refused to wait another 10 day for my hard earned money. So she suggested that it be transfered to the basic card i also had i told her to do that right away and i wasnt going to get off the phone until it was on my basic card. It took her less then ten mins to do the transfer. I quickly took all my 637. 50 of that card and cut it up i will never use that card again. The reps are so dishonest and they say anything to get you off the phone. Glad i learned my lesson quickly

I was introduced to walmart money card by a close family member of mines. I originally got it for my income taxes back in Febuary 2014. Ive never had a problem with it until my very first personalized card was demagnitized, I called to get it replaced, waited exactly a week and recieved my replacement card only to attempt to activate it and they put the wrong expiration date on the first replacement card now im stuck with 2 pay checks on a card that im unable to use. Its hurting me badly because ive already waited an additional 2 weeks for.the.second replacement card and im still waiting, im being very.patient due to the fact im not one to get the.law involved, but if i must, then i will. I have a.home that im renting and need to pay my rent, i work i need gas in my car.to make it to work, i have.to eat, i have to live, once i get all of.my money off this stupid card im closing the.account and then it will be byebye walmart money card for.good, customer service aint worth crap and i need my money, thats not hard at all to understand. You can tell the customer service.people that u cant wait, that ur getting evicted they dont care, but they make sure they keep ur money straight bs.very unsatisfied

Our store in Lufkin, Tx needs a lot of attention! Most of the time there are empty shelves, not enough checkers & it's not very clean.
You go over to the Nacogdoches, Tx store & it is so nice. Why can't ours be like that?
Please, please get it fixed!

Purchase a set of four douglas x-trac ii tires from walmart on [protected]. I drove back home and notice vibrations coming from the front end. I decided to go back to walmart to talk to service manager. I noticed that there were indentations on the side walls on 3 of the tires. When I placed my finger on the side walls and went around the tire you could feel the inward dent on the tires. The service manager noticed it also and I told him I did not want those tires and that those tires had a manufacturing defect. I decided to upgrade to a set of 4 kumho solus kr2 tires that were $ 46.00 more but have to wait until the next day because they do not have them in stock. Do not purchase any douglas tires from walmart or any other company that carries them

Omg_never again will I set foot in the store again - - - - - - - - - - - - - - - - - - they never< ever have enough registers open - - - - - - even the self - serve had only 2 open and they were backed up. I only had 15 items, so I was in the "speedy checkout" line. took me forever. line was through the store - - - - - - - - - - - no manager or supervisor in sight. the woman at register was the slowest human on earth. now, I have worked retail for 27 years - - - - - - - - - - - - - - - - - I know the right and wrong way to run a store, and the time has come to close that freaking walmart store! I could have gone to my local publix 4 times, came back and had dinner, in the time I stood in that line. now, don't hand me that line about, you have to cut hours because of the economy - - - - which i'm sure is part of it, but, this store at collins hill rd, has always had a problem with never enough registers open, although, this afternoon was the absolutely worse it has ever been, also, they must not staff the fabric dept. at all after 5 pm. - - - - - - never anyone working there, and customers have to plead with people in camera dept to call someone to come, which takes 4 or 5 times! maybe you should clean house there - - - - - fire some managers! better yet, like I said before, just close the store!

This is go to be the worst managed store that I have ever seen..

It keeps happening. Not enough cashiers. At 805pm Saturday 12th of July. Only 3. Cashiers in that big store. Lines were backed up. People complaining. OMG! I hate this store. This is the third time this is happened when I was there...

The manager of this store.has no clue about customer service.

My advise to whoever goes there be prepared to sit in a long line!

The worst store I have ever been in

I was making a return because the jeans that i bought were too small. Everyone was in line when this woman cut in front of me and told them that she had lost her three year old daughter.

They did not tell her to get back in line. Instead they made a page for all customer and employees to look for the lost child. I told her next time she should wait in line and a few customers in front of me said she lost her child so she should not have to wait in line. Also it is the job of security not the other employees to locate the lost child.

The other staff members should be helping customers.

Last time i was in the store they were too busy looking for a lost boy than to help me out. So because someone was not paying
Attention to their children we have to wait longer, and not get help when needed.