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CB Furniture Stores Wayfair Having to wait to have my dresser put together
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Wayfair review: Having to wait to have my dresser put together

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9:32 pm EDT
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I ordered a dresser through Wayfair on July 29. 2023 and it was delivered on August 2nd, 2023. It was put by my front door, but I thought it would be put together in a few days. I didn't hear anything from Wayfair about coming out to complete the installation (which I had paid for) for a few days. They sent me a note a day or two later, saying the appointment would be on a Sunday afternoon, but I could reschedule. I l hit the cancel button and have had so many problems since then, evn to having Wayfair sending out ANOTHER dresser, which has been returned,due to a wonderful lady. Another appointment was set up for Friday (today) at 1:00 p.m.. About a half hour before she was due to arrive, she wanted to know if all the parts were in the room where she was to put it together. I told her that no one mentioned that, and had I know would have had my grandson do that for me, as I have no strength. I am 82 and that weighs a lot, 1:p.m.came and she never called or came. I spent the rest of the day, trying to contact someone to set up another appt. This is not an easy company to deal with.! Please help me!

Desired outcome: I want a real person to call me and set up an appointment for the installationfor my dresser, which is paid for.

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Wayfair is ranked 2 among 373 companies in the Furniture Stores category