CB Furniture Stores Wayfair Wrong price, wrong way for customer services.

Wayfair review: Wrong price, wrong way for customer services.

Vivien Le of cut bank, US

Sep 07, 2023 2:57 pm EDT

Featured review

To Whom It May concern:

I prepare to open the salon on Sep 15. 2023. I plan to order my stuff at wayfair.com and get the labor deal on Sep 5th (order # [protected]). I do not know why my order canceled. On Sep 7th the sale agent helps me put back my order (# [protected]) and credit back some money but i have short 4 item in my order. I called customer service and ask for credit back money they charge extra compare with my order on Sep 5th. I talked with Damon (manager at Wayfair), he said he cannot do anything with the price or credit back extra money they charged. I never ask for any special on my order and I never want to cancel my order when my salon will be grand opening on Sep 15th. This is not fair for customer when they shop at Wayfair. I would like to have someone understand and know how to work with customer services let me know why I have to pay extra for my order when the price I already paid online on Sep 5th, and I do not have all my stuff on time for my salon grand opening. This is really disappointed!

Vivien Le

[protected]

15 S Central Ave

Cut Bank , Mt 59427

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+1 (844) 426-1173
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+1 (857) 317-7140
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+44 74 2731 7167
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Pr Manager

+1 (857) 221-8085
+1 (857) 221-8085

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+1 617 532 6100 ext:1124
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+1 (617) 502-7595
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+1 (617) 532-6100
+1 (617) 532-6100

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service@wayfair.com

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Wayfair address

4 Copley Place, Floor 7, Boston, Massachusetts, 02116, United States

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