Menu
For Business Write a review File a complaint
Waypoint Homes Customer Service Phone, Email, Contacts

Waypoint Homes
Reviews and Complaints

www.waypointhomes.com

Learn how the rating is calculated

2.9 43 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Waypoint Homes Complaints 43

ComplaintsBoard
L
10:16 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Avoid this company at all costs!!! Im having the same problem with them taking a holding deposit and making me wait to get my money back. Not one out of the 6 different people i spoke with can tell me the reason for cashing a hold deposit before they approve or deny a person. My family and i found a better home than the house we put a hold on with waypoint...

Read full review of Waypoint Homes and 8 comments
ComplaintsBoard
M
7:41 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Waypoint Homes Illegal foreclosers

Here is a letter I wrote to City of Richmond California council members.

My name is Mitchell Jamerson, I have been a Richmond resident for over twenty three years. I am writing you about an ongoing new trend that is happen in our community, illegally foreclosed homes are being rented out by a company called waypoint out of Oakland. My former house at 1817 CHANSLOR ave being one of them. What has happening the city of Richmond with a lot of the foreclosures is that the deed and the promissory notes have been separated and companies can no longer able to legally foreclose on properties in the city of Richmond. This company call waypoint is claiming they are buy properties and renting them out even those houses were never legally foreclosed. This crime that they are committing has large effect on the city of Richmond because of the taxes dollars that the original homeowner was once paying is no longer being paid. Like myself many of the homeowners are being lied to by third party claiming they own the property when they original lender is no longer in business. As elected official I am looking for your support and leadership to stop the illegal foreclosures in city of Richmond. If you want I am willing to share an audit that I paid for on my former house showing my house was illegally foreclose like many others in our community.

Read full review of Waypoint Homes and 1 comment
Update by Money Mitch
Mar 28, 2015 2:03 am EDT

My name is Mitchell Jamerson, I have been a Richmond resident for over twenty three years. I am writing you about an ongoing new trend that is happen in our community, illegally foreclosed homes are being rented out by a company called waypoint/DALLIN LLC out of Oakland. My former house at 1817 CHANSLOR ave being one of them. What has happening the city of Richmond with a lot of the foreclosures is that the deed and the promissory notes have been separated and companies can no longer able to legally foreclose on properties in the city of Richmond. This company call waypoint/DALLIN LLC is claiming they are buy properties and renting them out even those houses were never legally foreclosed. This crime that they are committing has large effect on the city of Richmond because of the taxes dollars that the original homeowner was once paying is no longer being paid. Like myself many of the homeowners are being lied to by third party claiming they own the property when they original lender is no longer in business. As elected official I am looking for your support and leadership to stop the illegal foreclosures in city of Richmond. If you want I am willing to share an audit that I paid for on my former house showing my house was illegally foreclose like many others in our community.

Update by Money Mitch
Mar 28, 2015 1:56 am EDT

They have another partner in crime called DALLIN LLC, they are the new company claiming ownership to theses stolen properties. Same company different name.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
G
G
Glamkat
Fairfield, US
May 31, 2013 7:10 pm EDT

They don't care and once they purchase the properties that do some patchwork on the dwelling and make them eye appealing however whats going on behind close doors is unacceptable. Waypoint homes motto is " Reinventing renting" they are reinventing all right but not in a good way. Good Luck with your struggles on behalf of the city of richmond

ComplaintsBoard
C
6:30 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 10/8/11 me and my family took possession of 2169 rain drop circle Pittsburg ca 94565; we have had continued problems. We are now face with an infestation of mice we catch 3-4 a day. We notified Waypoint Homes 7/10/12 and after many broken promised we are DONE playing with them. My 3 yr old son is terrified, my 89 yr old grandmother is a nervous wreck. My...

Read full review of Waypoint Homes and 64 comments

Waypoint Homes Reviews 0

Looks like Waypoint Homes has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Waypoint Homes, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Waypoint Homes complaint handling

Waypoint Homes reviews first appeared on Complaints Board on Nov 18, 2012. The latest review Scammers was posted on Oct 5, 2023. The latest complaint lease renewal was resolved on Oct 13, 2017. Waypoint Homes has an average consumer rating of 3 stars from 43 reviews. Waypoint Homes has resolved 20 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.4
8733 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Waypoint Homes Contacts

  2. Waypoint Homes phone numbers
    +1 (855) 224-5484
    +1 (855) 224-5484
    Click up if you have successfully reached Waypoint Homes by calling +1 (855) 224-5484 phone number 0 0 users reported that they have successfully reached Waypoint Homes by calling +1 (855) 224-5484 phone number Click down if you have unsuccessfully reached Waypoint Homes by calling +1 (855) 224-5484 phone number 0 0 users reported that they have UNsuccessfully reached Waypoint Homes by calling +1 (855) 224-5484 phone number
    Customer Service
    +1 (888) 330-4969
    +1 (888) 330-4969
    Click up if you have successfully reached Waypoint Homes by calling +1 (888) 330-4969 phone number 0 0 users reported that they have successfully reached Waypoint Homes by calling +1 (888) 330-4969 phone number Click down if you have unsuccessfully reached Waypoint Homes by calling +1 (888) 330-4969 phone number 0 0 users reported that they have UNsuccessfully reached Waypoint Homes by calling +1 (888) 330-4969 phone number
    Maintenance
    +1 (720) 262-5097
    +1 (720) 262-5097
    Click up if you have successfully reached Waypoint Homes by calling +1 (720) 262-5097 phone number 0 0 users reported that they have successfully reached Waypoint Homes by calling +1 (720) 262-5097 phone number Click down if you have unsuccessfully reached Waypoint Homes by calling +1 (720) 262-5097 phone number 0 0 users reported that they have UNsuccessfully reached Waypoint Homes by calling +1 (720) 262-5097 phone number
    More phone numbers
  3. Waypoint Homes emails
  4. Waypoint Homes address
    1999 Harrison Street 24th Floor, Oakland, California, CA94612, United States
  5. Waypoint Homes social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all Waypoint Homes contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.