Value Plus review: UNAUTHORIZED withdrawal from my bank account 117

I don't know who this company is or what they sell but I just checked my on line banking and they charged my acct 16.95 for value plus and 16.95 for wc explorer usa mem. Didn't authorize.

I just got charged 14.95 from those Value Plus people. and i called them and the dumb girl on the phone said I supposedly authorized them to charge that amount so i could get "value" coupons and savings. But I told her I never give out my CC number on the phone... I dont even pick up my phone when its a unknown 800 number. And it gets better... I told her well she should check out the web sites saying they are scams. She was really unprofessional and stuttered " well people are just saying that because they're rude". In the end she claims to be sending me a "form" that will cancel FUTURE charges! I'm like I DID NOT JOIN SOME COUPON club! I dont even use coupons!

Can someone please explain to me who the heck these people are?

Hah, so samika your saying that they randomly picked a credit card, randomly picked an address and randomly your name and it came out to be true? hmm I doubt it. Apparently you did give out your information and your the one at fault for not taking more precaution. I feel sorry for your ignorance...

I noticed two charges on my debit card for WC Value Plus, one for $1 and another for $19.95. After calling the phone # they listed I determined that I had nothing to do with this company. Call your bank immediately to get this investigation started and get your money back. I did. Also got a new debit card.

I have found out that this company was taking $16.95 a month since December 2006 for what i don't know. I never got any info about the company. They told me that i got a $25.00 gift card for starting it... But i have NEVER received a gift card.

There are too many people who want something for nothing and then when they are offered something they feel having to fill out a couple of forms to receive their "promised" gift card, it is too much for them. You have to fill out a form just about anything in life. It's not any different and what is the big deal when you only paid a $1.00 for it to begin with. What kind of benefits do you think you are going to get for that $1.00 charge? And sometimes you pay nothing. It also takes a listening ear to hear what the telemarketers or distribution partners are offering you; also ask a lot of questions and get names, ID/badge numbers, phone numbers, websites, location, etc. You may have to do a little work too. Think about it. And furthermore, there is always a processing time for any form of rebate, etc.

My bank just found some charges on my account that I did not authorize. From 2 different Companies, WC Value Plus,and WC Explorer USA MBR. They have canceled my account and are going to re-issue me another one. The charges were applied to my Visa Debit Card. What other steps do I need to take to get my money back?

I, too, found an unauthorized charge from these thieves. They said they would cancel the acct and send me a form to send back for a refund. Has anyone actually gotten money back?

I can't understand why they have not been arrested and jailed... any comment as to how they are still in business?

It happened to me so I decided to change my debit account # first. Then I put the government on them so that it won't happen to anyone else.

https://www.econsumer.gov/

Finally I called them to curse them out.

They charged me a few times to my credit cards and I did know until today. I called the 1800 number and got the bad luck to talk a very rude women (her name sounds like SOOshell). She refused to tell me who signed me up, where and when and offered to cancel a membership I was not aware of.

I got this same call, they had my card number, where to send the coupons and what not, i said yeah sure, so i am still looking for my coupons and free gas card. I have just had to close my bank card account and get a new card. If anyone gets a call from these people HANG UP! I even asked them questions and they had my info so i thought it was legit... never again... luckily i only had the $1.00 taken out of my account.

WC value plus withdrew over 200.00 dollars from my debit card account. First I cancelled card then phoned Michael Murphy of provell which handles wc value plus and he did credit my account. His number is [protected]. gloria

I'm wanting to cancel my subscription with this due to the fact I can no longer afford the payments and so far I have not been given the option to do so. I wish to cancel.

If you are having problems getting a number to call to cancel your account. This is the number to call [protected].

I was charged 19.95 twice from my acct. I tried to call the [protected] number and cant get a hold of anyone.

Beware!

I haven't notice until recently that i have been getting charge 14.95 every month from WC VALUE PLUS. I have never heard of this company. Will there be a way to get my money back from them...

Plz advise smb!

I took a trial offer for thous service I then called and canceled and they still took out $19.95 and caused me to overdraw. I am furious. Please do not ever take trial offers on the internet most are scams. Do not trust this company I have a number you can call and hopefully cancel your membership and tell them to refund your money. The number is [protected]!

We have been charged $16.95 on Aug.16th 2007 on our Credit Card. We have not authorized for this charge. First of all, who is this company? We have no knowledge of. This is a fraud. We are very frustrated about this because we can not get in touch with this company on the phone.

Since July, august, sept. this co is taking 14.95 out of my account. I don't know what it is and how to get it stopped.

THIS CO. IS A FRAUD. THEY ARE TAKING MONEY OUT OF MY ACCT. AND I DON'T EVEN KNOW HOW THIS HAPPENED. THIS HAS GOT TO STOP

I have similar charges on my account and don't even know who these people are! I am getting my account changed tomorrow! Someone needs to do something about this crap.

This company charged my CC for the last two years, without my permission. When you call and attempt to talk to customer service, they give you a big run a round, and will not tell you anything about their company, or what services you have "supposedly" signed up for. BEWARE

Go on thier web site and go to contact and email them to stop. It worked for us!

Wc value plus have been taking money out of my acc. Every month I tryed to stop it and thay are still take it!

Add me to the list too! I knew when I received the high pressure phone call that I should have just hung up. How did they get my AmX card number? I called the [protected] and was told the membership was cancelled... we will see. I cancelled my AmX card too, just to be safe after reading all these complaints.

Good luck !

This company fraudulently took money from my account, and thankfully I noticed it immediately. I specifically told the salesman "no." The way to get your money back is to write a letter to the company notifying them of your complaint, your desire to cancel & demand your money back - send it certified mail. Send it to the company responsible for WC Value Plus:

Provell
1100 Wayzata Blvd
Suite 680
Minneapolis, MN 55305

Also send a copy of the letter to the Better Business Bureau of Minnesota & North Dakota [protected]). Their address is:

2706 Gannon Rd
Saint Paul, MN 55116

The director of consumer affairs at Provell/WC Value Plus is Michael J. Murphy. He will probably send a letter back saying that you placed an order & provided "electronic signature authorization" (which is a lie), but they will refund your money.

You can also send a copy of your complaint to the Federal Trade Commission at:

https://rn.ftc.gov/pls/dod/wsolcq$.startup

The FTC cannot get your money back, so it is still important to send letters to Provell & the BBB. But the FTC needs to be notified about these fraudulent business practices.

I called thw WC Value Plus and they cancelled already my membership to them and they said to me that they will refund my money cost $16.95 they took that amount in my bank account that i didnt file a memebership to them ,now they said to me that i can get my money back for 7 to 10 days ,I will wait and see if their telling turth or their lying.

Payments of $199.95 was taken from my account wothout my permission form June 2007- February 2008. This is totally unacceptable and I want my money back.

Company continues to take money unauthorized from debit account for services i never agreed to or supplied account information for the purpose of purchasing product or service. This is fraud.

I just realized the Value Plus-V WC has been deducting $16.95 per month from my account for a little over a year. My fault I haven't kept a closer eye on my account, but this is still FRAUD and THEFT. I called the 800 number associated with the entry and got "membership services". After the conversation became a little heated "Norma" told me they are only a "cancellation service" and she cannot authorize any refund of money. She will send me a form to fill out and send in to request a refund! Reckon how long I'll have to wait for that! "Norma" also cannot help me with contacting Value-Plus. Oh, by the way, she did say they have many different customers that they do "cancellation service" for -- how many of they rip-offs are out there. I will certainly be checking my account closely each month from now on!

I have been debited $16.95 for the past few months for I don't know what! Does anyone out there have any recommendations or whom i should call to report this unauthorized transaction?

Yesterday, 4/02/08, I found a charge of 16.95 on my checking account. The company doing the charge is WC Value Plus. I don't know this company and I have never purchased nothing from them.

I too have been ripped off by WC Value Plus and Homeplay. I have received a refund, but I'm not satisfied because they were never authorized to take money out of my bank account. I have filed a complaint with the Attorney General/Department of Justice, am going to file a police report, and have spoken with a DA about a class action lawsuit to seek punitive damages against these thieves. Need at least 200 people for a class action lawsuit. Are there 200 people out here that would join in against Value Plus so we can get these folks criminally punished for bank fraud and theft? Like I told them at Customer Service...would it be O.K. with you if I stole your car, but gave it back when I got caught? Theft is theft and these people need to be stopped. Please reply so that we can fight back. And if you haven't done so yet, file complaints with your State's Attorney General, police reports, Better Business Bureau and local media. Let's shut these people down!

To whomever posted the comment about Michael Murphy...thank you! I've been getting charged 20.00/mo, and I couldn't figure out who "WC Value Plus or Homeplay V" was. I didn't even bother trying to get ahold of the company (courtesy of another comment on this site), I just went straight to him and he refunded my money right back. Call him if you have a problem - [protected]

There is a 16.95 charge pending on my account from these people who I do not know who they are, I have no free money to give to anyone so this needs to be stop! Who are these people anyway! They need to be arrested!

WC has taken out money from my account i don't recall ever speaking to anyone about signing up with this company i remember ordering cd off of tv early one morning and the rep mention having something like a discount card but i told her i don't want anything, but the cd so that is all I am looking for.

I just want everyone to know if you are part of this scam with WC Value Plus of getting charged $16.95, here is a phone number that will help you out! [protected]. I called today, June 10th, 2008, so I will let you know if there is a charge on my credit card next month.

This is a scam and these people give you the runaround, I have been trying to get a refund for 2 1/2yrs now for 2 fraudulent pseudo memberships that I never even heard of. They claims they never get the form. I've had it sent 5 times. They finally claims to have credited $149 for one acct last mth but my bank has no record of it. The other form they claim they never received again, even though it was in the same envelope with the one they did refund. I was billed monthly charges for two different alleged memberships for many mths before I noticed it because I travel a lot and use my ATM Debit/Credit card for everything almost. So many companies use different billing names on your statement that its hard to always identify where a charge is coming from so a 19.95 charge did not signal a red flag untill the same 2 charges several months in a row.

I too just found these strange charges on my account. I think they are using another bogus company name because I also have a $9.95 charge from someone called LBS*Healthsystems. How do we shut these frauds down?

I have called them due to the fact that they have been charging my credit card $16.95 for the last 2 months. I called them and they said they would credit my account but lets just see. I do have the name (Christopher) and phone number [protected]) which I called to get the info of being credited on my account. I've never heard of this company and will not order anything off TV again.