Value Plus
Reviews and Complaints

Hey there, potential customer! I wanted to share a cautionary tale based on a recent review I came across. It seems that some customers have experienced unexpected charges from Provell, Inc. at www.valueplusonline.com. One reviewer mentioned being charged $24.95 without prior knowledge or consent, leading to frustration and doubts about receiving any promised benefits. It's essential to stay vigilant and review all transactions carefully to avoid any surprises. Remember, transparency and trust are key in any business relationship. Stay informed and empowered in your consumer choices!

So I got a card in the mail stating that I have $500 unclaimed rewards and this was final notice. So I called the number and of course it turns out it was gonna be just $3.95 he says for a membership. Of course I mentioned that I don't trust it and I'm not giving my info. He says look at your card do u see in the top right corner the postage? Then says do u see the permit number, that means they are federally legal. Another words they cannot lie and be fraudulent. I was still saying no and he just kept on. Eventually I had to hang up. I told him I was gonna look into it first. So basically I never received my $500 Walmart card he promised. Which how can it be a gift if I have to pay for it right?

I received a postcard saying that I had two $500 gift cards waiting for me if I called the 800 #. When I called the man I spoke with was very polite but quite pushy. He told me that if I paid 3.95 for shipping and handling and signed up for valueplus membership I would receive the cards in the mail within 10 days and I could then cancel my membership if I chose to. I never received anything in the mail. When I called again to find out what happened, the man I spoke with was very rude and hung uo on me while I was asking questions.

I never got a I never got a gift card for $500 from anybody ever and then when I did some research on it and brought up their company name value Plus there I was watching the reviews on it and everybody's getting scammed for their credit cards well I was smart enough to not give any information on my card number or Bank number I told the lady that I needed to check my bank account to find out if I had money and she started getting Kenny itchy about getting off the phone because I kept asking where they're from she said that they were from Hopkins Minnesota the lady I talked to her name was Mandy and how to get my card in 2 days I could use the funds but seven days was in the card was the information was going to come in so I specifically asked her how do I use my funds in 2 days like she claimed and she could not give me a specific way to get my claims and the numbers [protected] is the number they had me call so yes they are scam be careful

I and my husband are retired we recently saw charges on our bank statement from value plus (never heard of them) looked it up and read the scathing reviews I am appalled so I did a little digging and found they have been scamming us since 3-20 23 for $37.95 a month so I called them spoke to a gentleman who sounded like he really did not want to talk to me I told him I want my money refunded I am now waiting for a refund letter which he says I must fill out and return I never buy anything unless I am sure it's legit I don't know how they got my info it was not from my husband cause he is not computer literate.

I received a call from value plus offer a $100gift card and a $50 gift card. Just for signing up.. And mine to keep, even if I cancel service after 14days.. I never signed up and canceled. I went to website they said to clam more values and it never let me get pass sign in.. Value plus has been making unauthorized charges to my account for 29.99 everyday since december 2nd and they are charging me two times 29.99 so 60 dollars a day. I don't understand why. And would like them to. Stop. Charging me..

In March of 2023 I ordered product some pots and pans from a company and they stated that I would get a $75 gift card from this company value Plus I have never received it. When I called to ask them about that they did not find me nowhere in the system and when I was trying to talk to the supervisor manager whoever he was about the situation he got mad because I do not have services with them and hung up with me and said I can't help you. This is bull why would I be told that I was going to get something and now I'm not getting nothing and people want to play around. I called the company where I ordered the product from. They told me that Value Plus should have my gift card. I'm not getting nowhere. They keep on saying I need to go here. I keep being told I need to go there. I'm just over of going back to forth because they can't get their crap right. I'm being told that value plus is the one that are supposed to give me my gift card but they do not want to help me at all. This is a very bad company. Don't offer something if you're not going to give it.

They sent a card claiming I won a 500$ gift card and they charged me a membership and a delivery fee I want my money back asap and my gift card as promised.. This happened on 05/01/2023 and the number I called was [protected] and the other number was [protected] I spoke to a forien man that indeed promise I wouldn't be charged for anything except $3.95 delivery fee which they cleaned out my account this is so wrong I work 6 days a week

I have had unauthorized charges to my bank account on two separate issues with two different cards. The first card the bank called a week later, the second card did not even get used but one time. the amount they kept charging me $27.85 for a membership fee. I am not a member nor did I ever authorize anyone to charge my my card to become a member. They also made an online purchase to a company called PAWP.com on my behalf. I really hope who ever is doing this gets caught and I pray it is not an internal issue. Do Not Let This Company Scam You Or Steal Your Money

I called their member services to indicate I was signed up by a phone order salesman, but that I was not interested in the service. I stated I wanted to cancel the service immediately. They took my information and looked for my membership to cancel. They told me that I did not have a membership and consequently could not cancel for that reason. I insisted they be sure and they insisted I was not a member. Apparently several weeks later they activated a membership in my name and started billing me. This went on for 6 months before I noticed. I called them for assistance and they were very rude. They didn't look into my claim and did not give me any refund. I an not familiar with their product and have never used their service. As far as I'm concerned they are crooks and most likely taking advantage of lots of people like myself.

Based on my experience I highly recommend nobody ever do business with them. They are rude, heartless, calculated bad business! Really terrible!

Really rude!

how do i get my 504 gift card i was promied when i signed up i had two coming my name is james jolliff

I was calling Capital One at [protected]. I had unfortunately dialed [protected] by accident without realizing it. When they answered I asked if this was Capital One to verify they said yes. Asked how they could help started having me verify the information and then a charge for $2.95 was instantly charged to my Capital One credit card, they then gave me a customer support number in case we get disconnected tel:[protected] wanted to send me to an automated system and continuously asked me to say yes I agree to be sent to automated contract line, I asked if they just charged my card and he said no, I then said no this is a scam hung up and realized I had dialed number wrong by 1 digit. Called the correct Capital One number and disputed the charge, locked my card, and have a new one on the way

They have billed me 27.95 at least from dec 2021 and again jan 2022. I did not authorize any of these payments. I do not know who they are, couldnt find a valid number or address. Please help me get back my funds. They are frauds.. took money from my checking account without my approval. Thank you,
Ruth
[protected]@gmail.com

I called VRBO to confirm registration for a vacation rental property. During the conversation "Brian" asked me multiple times to respond to his questions with a YES or OKAY. I told him I wasn't going to do that because it sounded as though he was trying to enroll me in something and I wasn't interested. I finally hung up on him without receiving my VERIFICATION CODE, which he told me I needed. Later in the day I checked my credit card and there was an unauthorized charge for $2.95 paid to VALUEPLUS. I contacted my credit card company to dispute this unauthorized charge and I also contacted VALUEPLUS at [protected]. The woman, Anne, knew exactly what I was calling about and said that her company had cancelled the membership at the end of the business. She then hung up on me.

Value Plus,

I am being charged $29.95 for nothing. I'm contacting my credit card company and reporting it. This recurring charge stems from a Walkfit Platinum order that I placed just for that one-time charge for this product. I am cancelling this subscription. I expect a full refund and no more recurring charges I will report thus fraud as well.

Gregory S. Rooks
[protected]@yahoo.com

You are offered a $50 gift card with a 30 day trial. They wait until the last second to send you paperwork. Then you have to request the gift card before 30 days is up. I called and canceled before I got the paperwork because I didn't want to be charged for something I hadn't even used. When I finally got the paperwork, it said I had to log in to get the gift card. Couldn't log in because I canceled. Even though I paid $1 for 30 days, I didn't get the 30 days. Thfn when you call they lie and say there is paperwork included and you can call another number. At the top, clear as day it says log I. To get the promised gift card. They are scam artists and bank on people forgetting to cancel while offering nothing.

UNAUTHORIZED CHARGES SINCE 10OCT2021 to VALUE PLUS MONTHLY

4NOV2021 : Calling to replace credit card(s) lost!

DISCOVER CARD ... Was informed that $29.99 has been charged to my since 10OCT2020 (season of the Humongous Scam/Fraud/Theft & more.)

I NEVER heard of Value Monthly Membership till of few minutes ago & I would NEVER (neva eva) sign up for ANYTHING like that (virtually $30) ~ PLUS ... todate, I have NEVER received anything from that "MEMBERSHIP".

I was told after referred to [protected] for more information that "my membership" will be cancelled.

I want/need to be FULLY REFUNDED for All charges & for all the extra costs impacting my interest by it scamming my DISCOVER card.

I was using my cash app card as soon as I deposited funds into my account the charge was instant.

This charge on credit card is fraud. When you .com and read all the complaints you will see. I only saw it has been charged for the last two months, but would like to see how many times it has been charged to my account. Please check in to it. I did not pay this month $29.95. I am very surprised to see Capital One didn't catch it. They have been very good about catching several ones before. Thank You.

I got a charge of $29.95 from WC Savers with [protected]. I did not order anything or got a phone call or even a text. It is dated March 28. 2021 at 11:39 on the bank statement. I gave them a call, but said it was after hours and call tomorrow. Then, they gave me a website www.programmerstop.com. I couldn't find it, unless it is a Go Daddy account. It said they are from MN. Tom Boughan 910 Cumberland St. W. Apt. 114, Cowan, TN [protected].