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CB Web Design and Development Value Plus UNAUTHORIZED withdrawal from my bank account
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Value Plus review: UNAUTHORIZED withdrawal from my bank account 117

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8:11 pm EDT
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wc value plus made a unauthorized charge from my bank account.I called the telephone no.that was on my bank statement. a woman told me that she doesn't work for value plus and her company, only collect money for them. I ask her for value plus address an phone no.an she said due to the privacy act that she could not give me the number or address. how can this company scam people and get away with it.(I need info on how to retrieve my money from this company)contact me my email is [protected]@hotmail.com

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donna Lellock
Punxsutawney, US
Oct 03, 2009 9:25 am EDT

I have been charged 24.95 monthly and I have never received anything from this company and I am not able to reach them. The 800 number is no longer working and I want to know if anyone has been successful in stopping this and how.

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aem7176
Saxton, US
Oct 08, 2009 5:57 pm EDT

I just had the same problem this evening on 10/8/09. I had a charge to my bank account for $24.95 from WC Value Plus. So I called the phone number and got a hold of a membership company. I asked him why I had a bill payment to the company he said that when I ordered something over the phone that I agreed to the membership and to the monthly payment. So I cancelled my membership and they are giving me a refund within 5 days. Whether they do or not I'm not sure yet. But I had no problem with not getting an answer. I hope that everyone can get this matter settled with! And that they don't rip me off again.

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Big Duck Brooklyn
US
Oct 12, 2009 3:01 am EDT

number of unauthorized charges to my credit card.

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Rick E
Allenwood, US
Oct 22, 2009 11:42 am EDT

Donna. I to got ripped for $24.95. I made a purchase thru "Time Life". Bottom line I just called and cancelled. The number is [protected]. Now I wait and see if it worked.

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branch1
US
Oct 27, 2009 6:50 pm EDT

This is the web sit I found on these people.The phone number I have reached them at is [protected].They said they had premission to take this money but can not seem to give me the proof although
I already know that I have not gave them premission.

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robbed23
palm coast, US
Oct 31, 2009 12:39 pm EDT

A lot of you are lucky. I have a total of 14 month of 19. 95 a month. I was just assuming it was gas at a local gas station and never questioned it. I found out by accident that it was
This wc value plus company. They said i authorized it. No way. After seeing there was
An initial cost plus the 19. 95 i am wondering just how much they got from me.
They are very sharp at trying to avoid the truth.

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Leona Miller
Martinsburg, US
Nov 07, 2009 10:52 pm EST

my account was charged 24.95 on 11/03/09 IDID NOT autherize this payment and I was also charged 40.00 overlimit fee for this unautherized payment, SOOOOOO you had better be returning 64.95 to my account...

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Connie R
Lawrenceburg, US
Jan 23, 2010 7:20 am EST

I noticed on my Jan. Mastercard statement that there were two charges for 24.95 that I had no idea what they were, after researching I
noticed I had been charged 24.95 since May of 2009, unable to find out what this was and how they got my credit card number. I'm not stopping here, I want my money back, next complain will go to Better Business Bureau

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John Helgeson
Gasquet, US
Feb 06, 2010 3:45 pm EST

WC VALUE PLUS has been charging my debit card $19.99 for several months and I don't even know who they are.
I tried to call them but no answer. I tried to cancel my so called account online but did not receive a response.

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Jens mom
US
Feb 25, 2010 10:12 am EST

Call your bank and have them re-issue a new debit card. The same thing happened to my daughter and the bank's fraud department is handling it for her.

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pinkroses
US
Mar 21, 2010 9:19 pm EDT

r u calling the right number? i tryed a number that the bank gave me and i got an answer. they were really polite and told me exactly what the membeship is. then they told me that i got it when i made a purcase for something over a phone order. then i rember that i made a purcase form the bender ball and they offered me a free gift card. and after 14 days of a trail period for a dallor i will get the monthly fee.

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auntiej
Wolcottville, US
Mar 26, 2010 9:24 am EDT

I just notified my banking institution this morning, I've found several of these transactions on my account, and I, too, hanve no idea who this company is or how they obtained access to my account!

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ckd
Hamilton, US
Apr 09, 2010 6:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My husband was reconciling my credit card and I decided to do it this month. WC Value Plus has been making unauthorized charges of $19.95 since at least May of 2009 (my credit card online statements will only go back that far).

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JanetKarge
Houston, US
May 25, 2010 6:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

They are taking money out of myaccount as well. How do we stop this?

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JanetKarge
Houston, US
May 25, 2010 6:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

How do we get them to stop taking money from us?

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Bettyboop4jesus4ever
Marietta, US
Jun 01, 2010 8:03 pm EDT

I to have falling prey to this scam, just last month in May 28, 2010 I was charged 24.95 for a 50.00 dollar, which I never recieved. I called [protected] and they said i would get the money back in my account within 3-5 days.and i have also had other transcations unauthorized taking out of my account for other things, stated one price, but more being taken out of your checking account.This is a eye opener for me, thanks for this complaint board.

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Oakantse Modisa
BW
Jun 15, 2010 10:14 am EDT

I am also being charged monthy since April 2010 and I do not understand for what? The last such debit to my account was USD 24 on June 14, 2010 at 18:39 local time.

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sedruol1962
US
Jul 26, 2010 3:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I don't recived any product if was an error please cancel this transaction 5968 wcvalue plus ...$24.95 thank

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Chris in Salt Lake
Salt Lake City, US
Nov 10, 2010 2:10 am EST

I just found about this scam myself today after being billed for 16.95 per month since 07/2009. I have my credit card company on them for this right now but for the time being its a work in progress...someone needs to shut these people down. I have no idea how they latched onto my debit card. I confused the charge with another ligitmate withdraw from my account and it took me a while to figure out differently. Also this company changed names recently likely since their dirty business practices are catching up to them. There is a special place in Hell for people that do this kind of thing. Someone in government needs to hand cuff someone over this and take them to jail.

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paul zitzelsberger
staatsburg, US
Nov 18, 2010 12:13 am EST

This was not authorized by me

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jemo2312
Houston, US
Dec 08, 2010 6:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This company has been billing $24. 95 monthly to my creditcard over the last five months. After calling the number on my cc statement, wc value plus told me that i authorised them so by phone, which i never did. They told me they would stop billing me. I googled wcvalueplus and sem value plus and found out that numerous people experienced the same fraud as i did. So i filed a complaint with my credit card company and the monies will be credited back to my credit card. I also asked my creditcard company to blacklist these 2 companies so that other cc holders would receive a possible fraud alert whenever wc or sem would bill them in the future. I would suggest that whoever experiences this scam would do the same to prevent these leeches of doing more harm to honest people who work hard for their money.

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Laverne Hanna
BH
Dec 09, 2010 1:38 am EST

I found out today from my bank that this company SEM Value Plus has been charging my debid cart for $21.95 monthly since September and in October, they deducted two payments of $21.94 on the 16th and 30th October. Another deduction of $21.95 on November 15th, 2010. I have no idea who they are or what they are taking money from my account for. I never authorized these charges. This is blatant stealing and I want my money back. - NASSAU BAHAMAS.

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jemo2312
Houston, US
Dec 10, 2010 9:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

SEM value plus and WC value plus are the same company. Their number is [protected]. Have your bank's fraud department call them and have them credit the money back to your account. Probably you made a purchase via internet which allowed them to obtain your credit card information illegally. When you call them, they will tell you that you gave them verbal permission over the phone to charge your credit card for "discount services". Ask them to give you the recording of that phone conversation and they will back down. But again do this through your bank to increase your chances. They have a website "valueplusonline.com" however they do not provide their contact details. That kinda tells you what kind of company they are. Good luck!

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GetMeJustice
Anywhere, US
Dec 16, 2010 3:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

They ripped me for $359.10 $19.95 7/09 to 12/10 - i thought it was a gas station charge on my visa. i plan to get a refund once i receive their 'Refund Request Form'.

Check out this ex-employee post/complaint: there's alot of company info here and contact info too. CEO of PROVELL parent company.

PASTE: SCAM ALERT: Provell, Inc. ( WC Explore, WC Value Plus, Memberships )

* From: corporate.good
* Date: Thu, 25 Jan 2007 02:52:42 -0500

I was an employee of a company called Provell, operating in
Junction City, Kansas, USA The CEO is George S. Richards.

We were instructed to take orders and then attempt to talk consumers
into "upsells" essentially increasing their order cost for our own
profit.The idea is that one item might complement another, and you
might want to buy it. Consequently, every business is looking for
ways to make money. Provell pays most if not all of the 800 numbers
necessary to keep the company active. That along with payouts adds up
to about $50 million a year.

My job was to directly interract with the customer and attempt to sell
Provell' programs:

WC Explore USA Plus
WC Vital Solutions (fake company) [protected]
WC Value Plus (fake company) [protected] see below
WC Privileges (fake comapany) [protected]
Membership Services (company name for Value Plus)[protected]

We were instructed to read a script, but try to make it sound
appealing and "sexy" to try to get you to agree to look over the
"information packet." We were also supposed to actively listen to the
background chatter going on over the phone and try to use sounds we
hear to entice you into buying (i.e. a crying baby may make us want
to say "this would be a great way to help save money as a parent")

However, where most of you on here are wrong, we were always required
to explicitly state that you MUST call to cancel charges, and that a
certain amount WILL BE BILLED after 30 days. YOU ALWAYS HAVE AN
OPTION, but skilled "salesman" will make it appear that you have no
option. If we do not explicitly state the terms and conditions,
basically the charges and trial period terms, we could potentially be
fired.

Why would any person in a company risk their life in order to scam
you?

I'll tell you...we get commission...that's right, that ugly c-word.
For every program that we sold, we got an extra dollar added to our
check. Not much, but for that minimum wage job and several "accepts"
in an hour, it really adds up. Some of the top sellers in our company
have doubled their paycheck just on their sales techniques.

There are some people that will do anything to get this money, and
this is where the true ripoffs occur. If you need any further
information on the subject material/contacts etc, contact me.
Although I do not work there anymore (due to not wanting to sell...I
was fired for low numbers) I still do have inside contacts and
friends that work there. Let's bring this company down!

damark.com

Provell, Inc. (Pink Sheets:PRVLQ)
11100 Wayzata Blvd., Ste. 680
Minneapolis, MN 55305
MN Tel. [protected]
Fax [protected]

I feel it's important to underline who the tens of thousands of
fraud victims will be, from Provell, Inc.

1. the elderly, confused, senile, deaf customers;
2. the illiterate workers who have accounts and can't read;
3. the blind, who have bank accounts and can't read;
4. the immigrants who banked at who cannot read English;
5. the members of the Armed Forces, stationed abroad, fighting for
peace in Iraq, and who don't read their credit card invoices over
there.

These are just examples, in the tens of thousands, who will be looted
by the Provell CEO this year.

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pvdb
US
Feb 09, 2011 4:31 pm EST

Me too - 14 months at $21.95 billed to my credit card. A vague name like SEM Value Plus did not send up any signals. No way to get in touch with them. I never authorized this payment. They told me it was a free discount/coupon service for one month. How did they get me cc info?
Unbelievable. VISA won't help. My mistake of course - but still.

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MARTHA FOUST
Delaware, US
Mar 07, 2011 12:47 am EST

I GOT AN E-MAIL SAYING I WON TWO $25.00 GIFT CARDS (FREE) ALL I HAD TO PAY WAS $1.95 FOR S&H
WELL, WHEN I CALLED THIS # [protected] AND GAVE THEM A CARD # TO ONLY TAKE $1.95 OUT, THEY TOOK
$19.95 TWO TIMES + $1.95 THAT IS $41.85 TOTAL!
WHEN I WENT TO PAY MY CELL PHONE BILL, I HAD NO MONEY ON MY CARD? I WAS SO TICKED OFF AND HAD TO PAY A NOTHER
$10.00 TO GET A NEW CARD TO PAY MY CELL? THAT IS A TOTAL OF $51.85
I WANT MY MONEY BACK BUT I WANT IT IN A CHECK OR A MONEY ORDER?
THANK YOU FOR YOUR HELP, MARTHA

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MARTHA FOUST
Delaware, US
Mar 07, 2011 1:01 am EST

I DID NOT RECEIVE MY 2 FREE WAL-MART GIFT CARDS. I PAID FOR S&H OF $1.95 ONLY!
$41.90 WAS TAKE IN OUT OF MY CARD AND I DID NOT GIVE THEM PERMISSON TO DO SO.
I WOULD LIKE MY MONEY BACK IN THE FORM OF A MONEY ORDER OR CHECK PLEASE!
THANK YOU, MARTHA

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sarah ann will
US
Mar 21, 2011 12:30 pm EDT

I have cancelled and got a double charge on my account.

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princess32
Wenatchee, US
May 13, 2011 6:24 pm EDT

Thank you! that helps me too. I did not know that we could contact the attorney general on matters like this. Again thank you very much! Hopefully I get my money back; they have been doing this since 2008. now its 2011. I am pist off! thank you for your help.

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Roy
US
Jun 17, 2011 3:42 pm EDT

I did not know what the 'WC *VALUE PLUS-V [protected]' charge was and figured it was something my wife or one of my kids had ordered on line so I dismissed it. I tried to call the number but when ever I did it was at night or on the weekends. Like most people I and my Wife have to work for a living. The charge has appeared on my statement every month for over a year and I have not been able to stop it! Please Help!

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jmhphillips
Bonifay, US
Nov 13, 2011 5:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

One way to stop the charges is to close your account out and get a new one. I just had to cancel my credit card because of it. Thankfully it was only $1.00 when I caught it!

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AprilLawrence1
Princeton, US
Mar 10, 2012 5:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have no idea who this company is or how they got my account #! I want my money back! Quit stealing from people!

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AprilLawrence1
Princeton, US
Mar 10, 2012 5:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I want my money back!

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Lisa Tempesta
Saugus, US
Apr 18, 2012 6:49 am EDT

i had a $24.95 charge from these people who I never even heard of..the guy who answered the phone kept fighting with me saying that i signed up for it...their customer service people are rude and ignorant and I still dont have my money...this company is a fraud Lisa(Saugus Mass)

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myrtle watts
Conway, US
May 19, 2012 2:50 am EDT

I Myrtle Watts, totally agree; this company has been deducting $24.95 from my account, since 04/[protected] each time I'm charged a fee of $25 they say the fee is between me and my bank. I have not authorized them to do this, I don't even know these people, I call to talk to them, they hang up on me, they replaced the deductions but I still can't use my account, because of the fees

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Kathryn McMahon-Rutledge
Bend, US
Jun 18, 2012 10:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

WC Valueplus continues to take $24.95 every month for the past two years and I've yet to be able to stop it! Hopefully, this site can help!

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JEAN HOCKADAY
New York Mills, US
Mar 23, 2013 5:19 pm EDT

ON 03/20/2013, I HAD $19.95 TAKEN FROM MY NY MCU BANK ACCOUNT, please return my $19.95 and please email me at JLeslie5@nyc.rr.com THANK YOU, MRS. JEAN HOCKADAY-LESLIE

  1. Value Plus Contacts

  2. Value Plus phone numbers
    +1 (866) 314-2418
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    +1 (800) 475-1942
    +1 (800) 475-1942
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  3. Value Plus emails
  4. Value Plus address
    PO Box 5265, Hopkins, Minnesota, 55343, United States
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