Value Plus
Reviews and Complaints

I was missing money from my account. How they got my info is what i am most upset about. I went to my bank, they could not tell me what i purchased and neither could membership services. When you call the co they try to sound helpful. Two days later i get a letter that says either myself or someone authorized to access my account made the "purchase and there will be no refund. They still could not tell me what the purchase was. They have now sent me another letter asking for info so they can send me a refund. It amazes me that this co. Could get in my account take money and i was none the wiser, it is hard for me to access my own account online. This nightmare began back in march, it is now september and they still have my money. I will add more to this when i hear back.In the meantime i am printing this scam out on paper to be displayed at my bank!

I received a letter from Value Plus stating, "as promised, we're giving you$40 in Cash-Back Gas Rebates just for signing up for Value Plus (sm). Log onto www.valueplusonline.com/open/form/40 now to claim yours!" After going to this website, it comes up as an error message or asks the question, are you sure you meant.

Basically, the website doesn't exist. Is this a scam or what. If so, then I should be entitled to the initial premium that they billed my credit for. Please advise smb!

Angry Consumer!

I looked at my banking statement and found a $14.95 withdrawal by Value Plus, a withdrawal which I never authorized. Seeing Damark.com in one of your online complaints, I Googled that
company, found their phone number and called membership services. They agreed to cancel me
and refund that payment within three to five business days. We'll see.

I ordered Jack Lalanne's juicer and was offered a 30 day free trial and free $50 walmart gift card for trying it for free. This web site does not exist to claim gift card. I am like many on here--this is FRAUD! I want my gift card!

After purchasing a item from a catalog store I was promiced a $50.00 gift card from Walmart, so I went on line after I got the letter from value Plus and was not able to retrieve the form necessary, so I called the 800 number and was told that I should be able to print the form on line but was told he would send me one through the mail... Guess what NOTHING ever came from them, so I called and cancelled in the 30 day period required and told them I thought it was just one big scam. How and who can we contact to report and stop these companies from scamming people? Thanks DLA from Indiana

I received a phone call from a lady promoting online savings through local stores. If I signed up for their membership, I would receive a $100 gift card from Target or Wal-Mart. They charged my credit card within the next two days; however, I didn't receive the information packet until 3 weeks later. Of course, there was no gift card, but I had to submit my own receipts to them to receive a $25 gift card. The website to submit information to receive these gift cards never worked for me. Then once you submitted the information it was going to take them 28 days to respond. Your membership fee increases after 30 days, therefore, if you cancel your membership in the meantime you wouldn't receive the gift card. This company already had my full credit card number when they called. The operator also started fast talking and trying to charge other things to my account which I stopped. I feel for the sounds too good to be true scam. I just wanted to warn others out there not to fall for it also.

I have been scammed by this company for several months. They have been withdrawing funds from my account twice a month. Unfortunately, I did not pay close attention, and did not realize this was occurring until they had racked up a considerable sum in overdraft charges. Fortunately I bank with US bank who immediately cancelled my card and launched a fraud investigation. The outcome is not yet known, as this was just discovered recently, but they no longer have access to my account, and I will pursue this to the end!

I purchased an item from another company and they asked me all these questions and telling me to try for 30 days free trial I would receive a $50 gift card...

I never received anything in the mail from this company to be able to cancel with in the time...

I check my account weekly and the charge was submitted on 11-19-11 and they took out the charge from my account on 11-21-11.

Please find out what kind of game these people are runing and taking advantage of people not checking their account.

Thanks,

James R. Stout
141 RoyallBrook Lane
O'Fallon, MO 63368

[protected]

I was sent 30 day trial membership that included $25.00 gift card for trying, today I attempted to cancel but could not contact at # listed [protected] also could not connect to web site to claim $25.00 gift card. something is very wrong! Called later in the day and made connection thru # [protected] and was told my credit card had not yet been charged and I was still in trial period. Attempted this eve to log on website but no such web site listed ? I will cancel this [ membership]
fri- 10-20-06 if it takes all day.

My Mom is 88 years old. She is in assisted living, on a walker, and very hard of hearing. I handle her finances but she writes her phone bill and discovery card bill which is used for her medicine purchases. Yesterday I discovered a charge on her Discovery bill for $16.95 that she did not what it was. After checking, I discovered she has been paying this for the last 11 months.

It is listed as WC*Value Plus [protected]. I called them and they tell me it is a discount coupon book for dining out. What a rip off. First my Mom has no car, is not mobile, and very seldom eats out. She has received no coupons or a card to us for this service.

Value plus says they will not charge her again and will send me papers to get a refund. I will be a thorn in their side until this is resolved. THIS IS A RIP OFF - A PURE SCAM!

I would like my gift card as promised. everytime I take offers like this one I never get the gift cards as promised. I do not want to spend money here until I recieve it to see if this is a valid company. Thanks, Kathy Thomas

I did not get what i was promised a 50.00 walmart gift card, I want my order cancelled. You do not have my permission to take an electronic payment from my account, none of my accounts. I received my papers on Friday March, 18, 2016, . It says you have 30 days to cancel your trial, I want it cancelled immediately, today's date is Saturday March 19, 2016 ! You people are fraud. I am also contacting my credit card company to make them aware of your fraudulent company !

sincerely
Lila L. Germain

I have tried three separate times since the beginning of 2011 to get $50 gift cards for Funsource...and for ValuePlus. I have written personal letters and called the toll free customer service number. I was told that they sent selection forms to my address several times...interestingly that's the only mail I've ever heard of that I've never gotten. My last correspondence with them suggested they send it to me certified mail or at least 'delivery confirmation'. That was 7/3/2012. Haven't heard from anyone. I got into this by ordering Walkfit orthotics through the TV ad...I have sent them a letter also saying I would not recommend them because of their association with this SCAM

I totally agree that this is just a SCAM!In times like this WHY lie to people and promise them something that may help thier family.You ALL are PATHETIC LOSERS!

what the hell you told me to sign up and would get free 50 dollar card

i applied for value plus and was promised the gift card i never got it they had no problem taken 24.95 i called them and was promised information to fill out for a card and still nothing so wat do i do we need to take legal actions

I was just charged $24.95 and I called the # from my checking account. The woman on the line said I authorized this. I most certainly did NOT and I have no idea who these people are. I cancelled and demanded they refund the money, she said they would process a refund within 3 to 5 business days and gave me a confirmation #. Now I just wait. How do companies get away with this crap?!?!

I received a letter from this place on June 25 staying that I joined this program, however, I did not join any such program. If you go to valueplusonline.com there is no such website. I went to their programstop.com website and canceled this program even though I never joined. Someone needs to stop these people, I did not authorize them to charge my credit card for anything. My credit card company is also being notified.

The website myfunsource.com opened and I was able to log on & put in my password, however, the valueplusonline.com will not open. I don't know how I will be billed yet because this is the first time I've been on line to try these sites. Guess I'll know if I'm billed on the credit card that I bought health products with.

received Welcome letter, says to sign in to ...claim my $50 gift carD TODAY! CLICK ON THE claim gift button but does not access.
unable to make changes to profile and make changes. seems awful .strange and fishy. tried callerd 1=800 number, but its closed
on weekends, only mon=fri. frustrated and really furious about all this haseles.

I did not recieve my free gas card for $50.oo. When I called them they said they had already taken my $19.99 out of my bank account. They got that by calling me and telling me to sign up for $2.00 and got my debit card. I told them, how can you charge me when I haven't recieved the gas card? I will check my bank to see if they have put my $20 bucks back! I will let you know, now there is no website, how to I get the gas card?

I was tyo recieve a $25 walmsrt card, that I still have not recieved. Prior to my trail peroid I was cahared, not only for one but for four seperate account. I wa s told it would only be $4.95 not four times that. Also charged 19.85 times 2 before trail periond was up. call and cancelled membership, expecting it to be refunded to my account.

They said I had registered with them witch was not true I bought a toy off of e-toys and they got my info and my credit card info and charged me a dollar and sent me what was supposed to be a $40 gift card for gas and other things. Now my credit card has been charged and I am trying to cancel and not getting an answer.

After a call offering $40 gas card, and charging my cc fr $1.00. The famous letter was received and we I tried accessing the website indicated on the letter all I found was a complaint site about this company. If so many people have problems with this company why are they still scamming the public.

Beware!

My charge card was billed before I had even had time to respond and now I am unable to even contact anyone about it.

They called me up, and got me to order magazines, from them. They promised to send me a $25.00 gift card for gasoline, and a $25.00 gift card for walmart. I just received this notice in the mail, today, to go online to claim my cards, only to find out it was a fraudulent promise.

came on this site to cancel subscription and can't find that on web site anywhere nor was i able to get my free gifts. cancel my subscription to your not so great website!

I received my credit card statement back in August and noticed a charged from WC Essentials for Home. I contacted my credit card to report the unauthorized transaction but I was told to contact this merchant to dispute the charges. WC Essential customer service had reassured me that this August charge will be credited back into my Credit card. Four months later after that call to WC Essential, as I was checking my credit card record on line, I noticed that the charges from August was never credited by WC Essential, in fact, they charged again for Sept., Oct., Nov., and December. I filed a complaint to HSBC about these unauthorized activities and HSBC reassured that they will handle these issues with WC Essentials. HSBC had credited those monthly amounts out of my credit statement as of Jan. 6, 2010. Today is now February 3rd, 2010, HSBC had reposted those disputed charges back into my account as they stated that WC Essentials for Home have not complied to their CREDIT REQUEST. I don't know who WC Essentials for Home is, I have not dealt with this merchant at all. I think that WC Essentials for Home is a SCAM and should be looked into by the Federal Government on their unlawful practices. Imagine them charging a person (unauthorized charges that is!) for $16.95 a month, and nothing is being done. If it was me ripping off another person - I would get prosecuted - then why can't WC Essentials be prosecuted? How many other people out there that they have ripped off for $16.95 a month charges?

Icantfind the website toclaim my50.00gasrebates subscriber number is1128470238 my name is Kathy Steighner thankyou

Total bs. i logged on the website as stated in the letter, and it appears this website does not exist.Can somebody help me! rik, canton oh

Just trying to find out other people have worked with this company. So many complaints believe I will just cancel and forget promised $50.oo, etc.

Thanks for have this site...wish I'd known about it earlier.

Beware of ordering books, vitamins, etc, from T.V. infomercials. On the end of your call, you will get an offer for a "free trial" to Value Plus that is supposed to came with a free $25 gift certificate just for trying the service. [The same scam goes for her sister company, "Explore USA".] You will be sent a fake internet address to get the forms to send for your "free $25 gift certificate -which you will never get. Worse yet, you will get charged for a monthly fee [for the bogus service] on your credit card bill. Cancelling may not be effective to get them to stop charging your bill. A real nightmare...

To cancel your value plus charges, READ THIS. I was recently charged by WC value plus [protected] MN for 16.95 twice on my discover card. After extensive research, I found the man to talk to. The company called PROVELL, INC.

http://www.provell.com/

Contact #: 952.258.2017

Contact name: Michael Murphy or ask for customer services, it will probably go to him.

Tell him your problem, ask for proof of enrollment and ask for full refund. Ensure him that that his company is committing fraud on your credit card account because you never ordered their services.

He ensured me that it will be fully credited to my card. This is to take place today/tomorrow. If it does not happen by my next statement, I will be contacting the better business bureau along with u.s. fraud commission with the person/company name and will submit them for investigation. This also goes for explore u.s.a. etc.

Good luck and keep fighting!

th

The reason you are treated as if you are the criminal is because you don't know what you are talking about. When you speak with them, you need to know exactly what you are listening to. They do request authorization to debit your card for a recurring charge, and YOUR just too cheap and stupid to listen. "Oh, a FREE $50 wal-mart GIFT CARD!?!? And all you need is my credit card number?". Idiots. THIS is who I get stuck dealing with everyday. A bunch of idiots who don't read the fine print. You should actually listen to what they say. Honestly, don't be stupid and give your credit card number for something that's "Free" unless you absolutely trust the company.

I too did not find the website for Value Plus to claim my gas card. The company did send me a letter originally and I had to keep an eye out for it in my mailbox. It looks like junk mail, so people may be throwing it away and then forgetting to call to cancel. I just called to complain about the website not existing and they said they would send my gas "form" in the mail. We'll see! I wrote down the date I called and the number of the company Provell to whom I will call if I get bogus charges. Just remember- if it sounds too good it probably is.

They promised they would send a free $25 gift card for trying a membership in valueplus. I received a letter stating that I need to go to a web site to get my gift card and when I go to that site all I get is a scam notice.

When purchasing a book from Kevin Trudeau I was offered two offers, one was Value Plus with a $25 gift card online and a $16.95 monthly charge unless I cancelled. There is no such offer on line for a$25 gift card and this was a scam, now they are charging my credit card without authorization.

i just posted something about them also, they have been taking 16.95 from my account for months now, i called them up nd they're telling me it will take almost a month to get my money back! this is ridiculous! well i asked for names, phone numbers, addresses and got nothing, however, a friend of mine got a physical address, and phone number! the CEO name is george s. richards the address is 11100 wayzata blvd. suite 680 hopkins, MN 55305! there is also a customer contact, michael murphy, try callin him! have fun, i know i will! i am getting my money back!

Keeps Charging $10 To my bank account every week for services i did not ask for. Beware people!

WC*Value Plus charges have been appearing on my account statement. I have never authorized this.

I use to have to take these calls and its there stupid policy not to tell you which club you signed up with I always did because you people need to know whats going on and as far as the refund if your with wells fargo ask them to call its an automatic refund when they call if not then demand to speak to a supervisor most of the people they have taking these phone calls are just high school kids that don't know what their doing nor do they care. The company also requested that we keep the talk time under a minute and thirty seconds and if you didn't help the customer ohh well you had to hang up on them. Needless to say I didn't follow any of the policies except for the wells fargo refund and was threatened to be fired so I quit. They cant treat you guys like this and its wrong.