Value Plus’s earns a 2.6-star rating from 178 reviews, showing that the majority of customers are somewhat satisfied with shopping experience.
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Unapproved charges on visa card
I stopped at Cumberland Farms and put $150.00 on my Visa debit card. This money was for my bills. I then called in my Visa account on the way home(30min drive)and was told I had a balance of $342.58. Within approx 30 minutes I arrived home and called Verizon to pay my $310.00 cable bill. The payment would not go through. I hung up and called Visa and was told my balance was now $292. I requested assistance and was told that there were 2 charges made on my card for $24.98. I did not approve these charges nor did I make these charges. I was in the car on the way home to pay a bill. I put just enough on the card to pay the bill. I am a single mother, my husband walked out on my 2 kids an I. I was hysterical, $50 is alot of money to us until I get back on my feet. I want this straightened out. Please!
no $40 walmart gift card
I was buying a product on the telephone. They told me that I would get a forty dollar gift card for Walmart. They said to go to www.valueplusonline.com/open/form/40gc. This is where it got me. Not only did I get charged 24.95 for valueplus also 24.95 for something called funsource I called them right away and they said my account would be credited in 3 to 5 business days. This id truly a fraud. I will let you know if the credit my account
"D-I-T-T-O"
HOW COME COMPANYS LIKE THESE AREN'T SHUT DOWN BY SOMEONE WITH THE ATHORITY TO DO SO?
SCAMMED AGAIN
LYONS, NEBRASKA
unauthorized charges
I don't know HOW they got my Master-Card number, but they charged me $24.95 in October. or November. This charge showed the telephone number given above. I called that number on Nov. 30, and talked to Ashley and asked her to CANCEL my "subscriber # [protected]. She said she cancels it.
However, in my December statement, there are TWO charges on Nov. 15 for 1.95 and 1.95 respectively for Value Plus and FunSource and TWO credit items: - 1.95, and -1.95, respectively on Dec. 1.
This means that Ashley only canceled the TWO charges — monthly perhaps? — in November, but I have NOT been reimbursed for the $24.95 charged earlier.
If they con a million people, they would have received $24.95 million so far. This is a scheme that should be labelled FRAUD or CREDIT CARD THEFT.
The complaint has been investigated and resolved to the customer’s satisfaction.
Unauthorized charges
i have been charged twice in one day from sem value plus and have never authorized billing fromk whoever this is. i can see this is fruad and a scam as all the info i get when i google this supposed company is complaints from other people about unauthorized charges. i want my money back and id appreciate it if the bank was more careful as it seems im not the first perosn this has happened to.
The complaint has been investigated and resolved to the customer’s satisfaction.
I just found out someone has used my card for Sem value plus for $24.95! What is the place and how can I get my money back and stop this! I see so many people have had this do to them! Please fine a way to stop this!
I just discovered that charge on my debit card today (8-3-16) for the amount of $19.95. The listing is slightly different, "Semi * value plus". Its a good thing I check my bank acc online very often, anyway I called my bank immediately and put a freeze on it. The bank said its a possible scam. The sad thing is i'll have to get a new debit card with a new acc number and fill out a form.
Had a unauthorized transaction with Sem Value Plus on 7/2/2016 for $24.95. I do not know how this acured.
Also happened two years ago. same company, same amount. Interesting fact, both incidents happened just after having an online
purchase transaction with Penndot E-ZPass . Coincidence or not?
SEM Value Plus has charged my credit card twice in the amount of $24.95 on 5/16/2016 and another charge in the amount of $24.95 on 5/23/2016 and I have no business dealing or authorized this company for any payment or withdrawal from my credit card. This is fraud!
I also found a charge on my bank account from this company. They told me it was because I had ordered something off of TV and was enrolled into a membership even though I was never told I would be. I happened to order something from THE WISE FOOD COMPANY. I did receive my money back but am not able to get a straight answer from The wise food company as to why this was done.
I am being bill monthly by Sem Value Plus for 24.95 monthly taken directly from my debit checking account since 2014. This charge was never authorized. I am going through my many statements and notice this reoccurring charge that was never authorized. I tried but was unable to cancel via the web site give. Help.
I just found a charge on my bank statement from this company for 24.95 no idea what it was for. I looked up on line and found all these complaints. I will be calling them today and hopefully get this taken off. I'll let you know what I find out.
I just had the same problem, however when i called the number provided I was immediately answered and spoke to a very nice associate who explained why this happens. You have to read the disclaimers whenever you buy sometime on line, sometimes you are agreeing to be enrolled in this program by proceeding with some online purchases. They do understand and will willingly refund your purchases. They said my refund should be within 3 days. I will let you know if i receive it but so far very satisfied
Charge caused an overdraft to my account. If this had not happened I would not have noticed. Called the 800 number and was met with the same nice individual who said that the charge would be removed. I asked how this was authorized, and was told that it was added when I ordered something online. I saw that the charges started in Dec. so I will scrutinize my orders and figure out which one and complain to them. THINK ABOUT THIS- this guy, starts a consumer service, that does anything, like sends you a coupon < when requested. As long as you do something it is not fraud. He may be just 1 guy working at an answering service that takes orders. He puts the order for SEM without asking. if he did that to 1000 people a month. How many would catch it? The ones that do, They simply take off the charge and no one really reports it. Think if he recruited 2 more guys and they did 3000 orders a month. Do the math. I'm in the wrong business.
i doint want this put back in to my account
Questionable monthly charges
I am being charged $1.95 / month by this company and another $1.95 by Pro FunSource Monthly for services I have no idea about. I suspect it's related to a "free" subscription for Hydrolyze cream. While ordering the free trial for this under-eye cream the recorded message bombarded me with offers for about six other products I had no interest in and one that came with a "free" $80 gift card for either Targets or Walgreens. I believe I said yes to that offer but it had nothing to do with the products offered by these companies - bicycle lights, is just one example I can remember from their website. THIS IS A SCAM to separate us from our money a little at time like my two $1.95 charges that they probably hoped would go unnoticed for many more months - or $19.95 a month like I see on some other complaints. The company should be put out of business asap because their only "service" is to make people cynical about ordering products over the phone. I might have considered keeping the Hydrolize subscription if it did, indeed, work to remove the bags under my eyes, but now I consider them part and parcel of one big scam and I am cancelling that order today. STAY AWAY FROM PRO VALUE, PRO FUN, AND HYDROLIZE - IT'S NOTHING BUT A SCAM!
The complaint has been investigated and resolved to the customer’s satisfaction.
Unathorized chard on Chase credit card
tHERE WAS ANUNAUTHORIZED &24.95 CHARGE ON mY cHASE CREDIT CARD. Ref No. 75309560331428338151687.
information unavailable.
Phone: [protected], mn [protected] us
Post date 11/29/2010.
Can send bank page if so desired
The complaint has been investigated and resolved to the customer’s satisfaction.
I just found the same thing but rather than nickle and dime us, they hit us with a whopping 149.99 charge in December 2010 on a card that was not activated until February 2011. These folks are SHADY! I called Chase they seem to have handled it. They are removing it from the account, closing the account and re-issuing a card. This account is my parents credit card. They are elderly, in fact my mother 84 just passed away last month. She would have definitely paid the amount. EVIL just nasty what people are doing.
[protected]. CHECK YOUR ACCOUNT AND IF YOU SEE THIS COMPANY TALK TO SOMEONE WITH AUTHORITY BECAUSE THE PEOPLE RUNNING THIS COMPANY ARE RUDE OVER THE PHONE AND REFUSE TO GIVE YOU YOUR MONEY BACK. I'M NOT SURE HOW THEY HACKED ON TO MY ACCOUNT BUT THEY HAVE BEEN TAKING 24.95 FROM MY ACCOUNT ON A MONTHLY BASIS AND I JUST REALIZED IT.
This company is a scam. It has been taking 24.95 from my account every month and I did not realize it until recently. They seem to be unauthorized and i would recommend talking to either their manager or your bank as I am about to do.
Unauthorized billing
A charge by this person or organization (which I have never heard of or seen) was made to my Master Card twice this month without my knowledge. I cannot find any information on what this company is or what I owe them for and would appreciate having my name and e-mail, etc. removed from their records immediately.
I do not purchase from unknown companies on line!
Please inform me who this or what this is and how I can remove my name and e-mail from their records.
The complaint has been investigated and resolved to the customer’s satisfaction.
I show on my credit card that I was charged for services/products that were not ordered by me. The charge appears on my credit card on Christmas day. No one has been authorized to have this company charge my credit card. Please remove this charge from my credit card by either reversing this charge or refunding the amount charged on this card
MY BANK WAS CHARGED FOR 24.95 WITHOUT MY
AUTHORIZATION. I DID NOT EVEN KNOW WHAT IS
THIS CHARGE. PLEASE REVERSE YOUR CHARGE.
THIS CAUSED TO HAVE MY ACCOUNT OVERDRAWN.
I DO NOT HAVE MONEY TO SPARE TO ANYONE. MY MONEY IS NOT EVEN ENOUGH TO BUY MY RX.
PLEASE EXPEDITE.
Since Dec. 2010 this company has been charging my credit card $24.95 each month. I called and asked them to stop and refund $199.60. They said they would stop my "membership" but would not refund my $199.60. I ("or an authorized user of the card") DID NOT SIGN UP FOR THIS MEMBERSHIP.
It must be the flaud. I have been charged for 9 months. Please take a look at otehr complaints: http://complaintwire.org/Complaint.aspx/BBt3UqoD3wB5wAjNS2CJFw
Illegal charges
Bought & downloaded some software for my Zune o 7/25/2010.On 7/26/2010 there was a $1.95 charge that escaped my notice.I have been billed twice by these ### $24.95 in Aug. & Sept.I have notified my CC company to dispute the charges.I also went to ES value Plus Monthly to cancel my membership that I never authorized.The name of the company I downloaded from was DRI cucusoft iphone cardquery.com.Both companies are from minnesota.Coincidence.I doubt it.I'll call them monday morning and see if I can get myh money back.
Contact me at: gmiller@yellowfootprints.com
I'm on-line with my bank as I type this. This company has hit my bank for Jan, Feb, March, and April 2011. Not sure how
I missed this. I'm calling the FBI to see what they can do...
Gary Miller
Sacramento, Ca
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Charges I did not authorize against my credit card
In July I thought the charge was something my husband did and wanted to pay my credit card before any late fees or penalties. In August I had an identical charge and my husband had no idea what the charge is for either. When I Goggled I it found others had reported as a scam and it lead me to your link.
When I called the phone number on my credit card bill [protected]) the message was "Membership Service". I cannot make lengthily phone calls from work, so tried to call on a weekend. Hours are weekdays and they gave me a website www.programstop.com, which did not work. I finally reached them by phone and told them to cancel and issue a total refund. Katy was vague about what the charge was for and said paperwork would be mailed in a plain envelope from Minnesota to request a refund. I also has to ask her for a confirmation number ([protected]).
Unfortunately before I could reach them another charge was issued against my credit card. I have disputed the 3rd charge and will contact my credit card company about the 2nd and not accepting father charges. Hopefully I will not be out of pocket more than the 1st charge.
Thank you for your assistance in stopping these scams. Jodie Ball 9/13/10
I definitely agree with you Jodie, these guys charged my card 24.95 which i did'nt authorize. I call them for a refund and they refunded my money. It is a complete scam.
unauthorized charges to debit
Charged 24.95 twice this month and 1.95. I don't know who these companies are or what they do. I just do not wwant them doing it to me. I found the funsource website and sent them a message to stop charging me immediately. Will try to do the same for value plus, even though some of your complaints say they are the same. Can anyone tell me what the next step is? This is my first time on this site and I'm not sure how to use it.
Thanks
Susan Weber2
50$ gift card scam
There is no website as indicated on my trial membership letter. The specfic website given: www.valueplusonline.com/open/form/50 does not exsist. I was suppose to recieve my 50$ gift card to walmart from their. This is the only reason I took the trial offer. My trial period is over in 16 days on 8/18/210. So I will cancel my membership as of right now. Hopefully they do not "accidently look over my cancelation" and illegally charge me for this "coupon" service. I should've just said no when i was ordering over the phone. It should be illegal to bribe people with false claims.
The complaint has been investigated and resolved to the customer’s satisfaction.
Unable to get gift cards as promised
This all started with Kevin Trudeau's book. They sign you up for all of this free stuff and promise you savings and all you get are solicitation calls. His method is not saving you money or getting you out of debt...it is simply a scam to get you into debt. I cannot seem to get any of the "gifts" that were promised. A lot of running around. I will chalk it up as a loss and never fall for these tactics again. There seems to be no legit value plus web site and there is no way to contact elizabeth collins. a lesson needs to be learned here and we can start by not partaking in anything these two people are involved in.
The complaint has been investigated and resolved to the customer’s satisfaction.
they are SCAMMERS they take your money and they tell you that they'll send you a gift card and they never do! When I emailed them they said that it's my problem, not theirs!
As were the prior complaints I too found no web site to get me $50 gift card and I called to cancel. We'll see if they do. If I'm charged I will call the some government agency, not that they are ever any help!
no such website exists to claim the supposed $25.00 free gift card; also, my bank account has been debited for a monthly fee of $19.95 inspite of attempts to cancel automatic billing to my credit card.
No such site exists! What's up with that! These people need to be exposed. Other reputable companies should not be dealing with them.
I tried to download for my 50.00 gift card and I could not but I could not I think they are a rip off
I donot have a complaint. I just want to know how to claim my free gift.
Seriously. Why would you want to screw people over in an economy that's already struggling? The websites don't work. The gift cards don't work. I called to cancel my subscription FOUR TIMES and they still keep charging my bank account. Elizabeth Collins-Director of Marketing- you're disgusting.
The web site listed in the welcome information to claim the $50.oo worth of gift cards does not exist.
I wonder if this company is just a scam? The number of complaints listed here is amazing.
How do I make sure they don't charge my account for this? Also how do I cancell this so the chare isn't attempted?!
Unauthorized charges
I did not authorize charges to WC Value Plus in the amount of $16.95 per month for the past 6 months. Refund demand.
Read full review of Value Plus and 30 commentsdid not recieve 25$gift card & my c.c.was chared twice there is no such website
i ordereda"free trial"hydrodrem eye cream iwas contacted by another co. valuplus on the phone. i said i did not want there services, they had already charged my credit card, twice which i did not give them or authorize them to charge my c.c. i was promised a 25$ gift card to wallmart&25$gas card. there is no such website &all i have recieved is overdraft chgs.
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up and was promised a $25 gift card and i find out now that it was a scam.
TRIED TO CANCEL THIS BUT CAN'T
I WANT CANCEL ANY WITHDRAWELS FROM MY CHECKING ACCOUNT BUT CAN'T. I AM ONLY ON SSI AN CAN'T AFFORD THIS! DEBORAH T BUHLER
The complaint has been investigated and resolved to the customer’s satisfaction.
You have to cancel or close your checking account to stop the debit. They will nail you for $200.
White Teeth is a complete SCAM.
UNAUTHORIZED withdrawal from my bank account
wc value plus made a unauthorized charge from my bank account.I called the telephone no.that was on my bank statement. a woman told me that she doesn't work for value plus and her company, only collect money for them. I ask her for value plus address an phone no.an she said due to the privacy act that she could not give me the number or address. how can...
Read full review of Value Plus and 117 commentsunauthorized credit card charges
Unauthorized charges to my credit card for coupons/discount service that I never joined nor did I ever received any discount information via mail or email. They have been charging my card $19.95 for at least 10 months. (I know..should have looked but my husband was paying the bills and assumed I signed up for something with and automatic charge.) I called and asked who WC Value Plus was and what product they sold. They stated it was a service that provided me with discounts on various items and services. I told them I did not authorize such a membership or charge and to cancel. I also asked for my money back. They said a form would be mailed in 7 to 10 days. He also gave me a confirmation number. We'll see.
Unauthorized Charge
I got one on my Discover Card. Phone number listed was [protected] (MN). I have not yet called at this number, but I would do it tomorrow. (3/8/10) Then I'd be back here and would let you all know what's happened. The charge I received was $1.95.
Read full review of Value Plus and 26 commentsFree Walmart 50.00 gift card
I received a letter from Elizabeth Collins, Director of Marketing that
stated to go on website www.valueplusonline.com/open/form/50 to
receive my FREE $50.00 Walmart gift card for signing up to try
VALUE PLUS. I also was not able to get anywhere to request my
gift card and no website comes up for your info. or where it asks you
to enter your subscriber number that was on the letter.
Is this a scam? It's false advertisement to get people to sign up and
convience people to sign up and you will receive a $50.oo free
gift card from Walmart.
Where do we go from here, please advise this is not right.
after u get the value plus stuff in the trial period..the walmart gift card info is in there..then you call and get the walmart gift card obviously giving you 3 free magazines of your choice...and then are asked to pay a fee after a trial period with the magazines... sooo if your smart ..you cancel valueplus as soon as u get the papers in the mail with the number for the walmart gift card, and call for it... then after you get the walmart card in the mail with the magazines you cancel the magazine trial... sooo u get a free walmart gift card and 3 free magazines.. and even tho it seems like a hastle.. u could use the trial membership with saversplus..coz the savings are pretty cool...but just ALWAYS CANCEL BEFORE THE FREE TRIAL PERIOD IS DONE!
I WAS PROMISE A 50DOLLOR GIFT CARD FOR WALMART AND I BEEN TRYING TO APPLY ONLINE AND CANT RECEIVE IT
People, Get real! Nothing in this world is FREE. This is a very shady business that some companies do. They get you to sign up for a program that promisses a $XX.XX giftcard so they can have access to your credi/debit card account. Once you give out this information to them, THEY GOT YOU!
I hate to say this, Yes, you were scamed. Usually with these programs they send out so called vouchers. These vouchers contain paperwork that you need to fill out and return. Sounds simple doesn't it ? Ofcourse it does. Here's where the problem is, the voucher in most cases wont arrive untill 2-3 weeks from the date you sign up. Thats 2-3 weeks of waiting time. and when you do receive it, returning the paper work to get the claim from will take another 1-2 weeks. Thats 5 weeks or over a month of waiting time.
By this time, your 30day trial is up and you get hit with whatever the monthly charge is for this program. So, if you are thinking, "I can just cancel my subscription and still receive that gift card" Not a chance. These are very very cleaverly designed deceptive yet legal programs designed to access you bank or credit accounts.
Hope this helps
$50 Gift Card
I was promised a 50 gift card from Wal Marts to checkout the services . I called the valueplusonline they said I would receive a form in the mail, when I received the form, I filled it out and sent it back. This happened in December, so I called them back after a couple months I called them back asking about my gift card ! They told me they hadn't received a selecti0n form back, I informed them I sent back the form they sent me, I was informed they had sent a selection form out on Dec. 31, 2009. I proceeded to tell them I had never received such a form, and could they please send me another one, they refused stating they're system wouldn't let them issue another . I was told to go to my library and go to their site and print a selection form . That would be fine, except there is no such site to get the forms . In my opinion Value Plus Online is a scam, people should be warned this site is a ripoff!
The complaint has been investigated and resolved to the customer’s satisfaction.
Don’t believe them when they say they will give you a free gift card. They don’t. Called them up and gave me the run around, their product must really suck to have this bad of customer service and will tell anyone and everyone about how bad it is.
PLEASE SEND THE REWARDS PROMISED WHEN I ACCEPTED YOUR OFFER TO TRY YOUR PRODUCT.
please send me the rewards promised when I agreed to try your product.
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Overview of Value Plus complaint handling
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Value Plus Contacts
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Value Plus phone numbers+1 (866) 314-2418+1 (866) 314-2418Click up if you have successfully reached Value Plus by calling +1 (866) 314-2418 phone number 1 1 users reported that they have successfully reached Value Plus by calling +1 (866) 314-2418 phone number Click down if you have unsuccessfully reached Value Plus by calling +1 (866) 314-2418 phone number 0 0 users reported that they have UNsuccessfully reached Value Plus by calling +1 (866) 314-2418 phone number100%Confidence scoreCustomer Service+1 (800) 475-1942+1 (800) 475-1942Click up if you have successfully reached Value Plus by calling +1 (800) 475-1942 phone number 7 7 users reported that they have successfully reached Value Plus by calling +1 (800) 475-1942 phone number Click down if you have unsuccessfully reached Value Plus by calling +1 (800) 475-1942 phone number 0 0 users reported that they have UNsuccessfully reached Value Plus by calling +1 (800) 475-1942 phone number100%Confidence scoreCancel Your Membership
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Value Plus emailsmembership@valueplusonline.com100%Confidence score: 100%Support
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Value Plus addressPO Box 5265, Hopkins, Minnesota, 55343, United States
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Value Plus social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 19, 2024 - View all Value Plus contacts
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I have had the same thing happened to me and would charge me $24.95 for Fun source and Value Plus. I have no idea what these charges are and did not agree to anything of a sort. I have contacted SEM FunSource directly to ask for a refund of my $50 and we'll see if it works if not I'll have to contact the Attorney General and The Better Business Bureau.
charges on my account for 24.95 x 2, from sem funsourse and sem value plus. Theses are not my charges and has caused problems
Noted this evening that these charges were taken out of my account $24.95 for sem-funsource and $24.95 from sem-value plus. I did not authorise these charges. I don't know what to do but close my account now.