Westgate Resorts review: Westgate Resorts Time Resort Manager Jill, Myrtle Beach SC

Very Offensive Timeshare Manager staff Jill was verbally assaulting tourists, bombarded by timeshare signups. They are dishonest form the moment you walk in. Seriously, calling their guests names and arguing with tourists and making a scene.

Such misleading practices and subpar hospitality should not go unnoticed, and I genuinely hope that corrective actions are taken against this establishment and involved staff in the near future. Staff also lie about the incentives offered and do not give what they promise at the beginning.

This establishment seems to prioritize its timeshare sales agenda over genuine hospitality, often at the expense of truthfulness. Travelers seeking a great vacation experience might want to look elsewhere to ensure they get the vacation they truly deserve. One last thing, watch out for the surprise fees that may show up on your credit card.

TLDR BELOW (THE JUICY DETAILS)

After a 3-4 hour tour (promised to be 90 minutes) and despite repeatedly expressing our disinterest in purchasing the timeshare, the persistence of the Timeshare Manager, Jill (who, I believe, mentioned her last name as Kimble), became increasingly unsettling. What began as an assertive sales pitch quickly devolved into an aggressive and personal attack on me in front of the entire room of guests.

I attempted to convey my discomfort to Jill, mentioning my mental health challenges, which her demeanor and name-calling exacerbated. She called me "mean," accused me of lying, and hurled so many other derogatory names that I can't recall them all. Rather than showing understanding or compassion, she responded with more accusations, even claiming she had preemptively judged our purchasing intentions upon first sight, asserting she knew I wouldn't purchase a timeshare the moment she saw me.

Our situation became a public spectacle, with both Jill and I raising our voices and arguing aggressively, drawing the attention of everyone in the room. Another group present said they had a similar experience.

When I asked Jill for permission to leave, having fulfilled our end of the agreement, she responded vindictively. She continued to withhold our incentives claiming she can be here all day and deliberately engaged another group, all the while casting derisive smirks in our direction, clearly attempting to prolong our discomfort.

Such blatant disregard for potential clients' feelings and mental well-being is alarming and casts a shadow over the establishment.