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CB Hair and Beauty Salons WigSis the wig arrived one month later, but the quality was awful
WigSis

WigSis review: the wig arrived one month later, but the quality was awful 20

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Author of the review
7:08 am EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I wouldn't recommend the company www.wigsis.com, because this company has awful customer services. I have ordered the wig and didn't get the confirmation email. I tried to find the seller, but he avoided me. I finally decided to wait and after a month I got the wig. The quality was the worst and I couldn't even call it the wig. Guys, it doesn't worth to buy wigs from them and better stay away from this slow and unprofessional company.

20 comments
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Dave Baldwin
US
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Apr 07, 2016 7:04 am EDT

WIGSIS, WIGSWAY this two company are this same, they are scammers . stay away from them . I have been duped by both of this company .
I Ordered what is suppose to be a very good quality wig, as describe on their website, which looks very professional . my product came totally different from what I was expecting . when I contacted them, their were very unhelpful on both occasion .

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Honor Ashlyn Perry
US
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Nov 06, 2016 1:13 am EDT

Need help locating order I was charged 96 dollars and need refund I can't Aforde at this time

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Sharon Hainline
Sharon Hainline
US
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Jan 22, 2018 2:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Before ordering, I searched this website wigsis by google. Although there were bad reviews, I still attracted by there stylish wig pictures. I was so confused and contacted their customer service regarding to the wig style i was interested in and also showed my concerns about the wig quality and the returning policy. The customer represent Daisy replied me via email and expalined for me very patiently. Then I placed the order. But still very upset. About a week later I contacted them again for the wig tracking information. Daisy told me that the wig was still in producing and all of their wigs are custom made not in stock. Actually I did not realized that before. I was a little bit worried about my wig. It was about 250 dollars. It was a big amount to me. I am not that kind of rich. Then three days later wigsis sent me an email with tracking number. Then my concernce just disappeeared at that point. Finally, I received my wig. It was pretty cool. Shaggy natual wavy long blond wig! I love it so much. My daughter told me that was the best one I ever got. Lucky me!

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Joyce sears
US
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Sep 01, 2018 7:13 am EDT

Need to exchange for another wig that is shorter and blond. The one that is blond wavy incredibly short and costs $107 in color number 26g

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Episcopal2017
US
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Oct 15, 2018 10:06 am EDT

This company preys on women with cancer and other diseases that cause hair loss.

DO NOT PURCHASE FROM THIS fraudulent company. I've read hundreds of complaints. Don't allow them to prey on you during a difficult time in your life. You are who they look for and count on for money. Only for you to be taken for a fool.

Find a local wig shop.

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Scam and financial info unsafe
Clearwater, FL, US
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Mar 05, 2023 8:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Any ladies looking for a wig should check out Paula Young Wigs online. Reputable and affordable quality wigs.

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DeDe Roxx
US
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Oct 15, 2018 6:39 pm EDT

If this is a complaint board why are there so many positive reviews? That is very suspicious. I'm wondering if Wigsis employees are writing them. Looks that wAy. If these wigs are from China I highly doubt the positive reviews are real.

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Dolphinchiq
US
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Oct 21, 2018 8:23 am EDT

The wig I received is NOT the wig I ordered. I sent pictures and explained that I would like a refund or have to correct wig shipped. I was told I can only receive 10% discount on my NEXT order. This is completely opposite of their 100% full refund they advertise. This company is a SCAM!

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RRGreer
US
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Oct 21, 2018 9:52 am EDT

I have email you reqarding my disappointment in my purchased. I returning these wigs i have notified my card company I Want my MONEY BACK.

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Richard Peck
US
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Nov 13, 2018 3:37 pm EST

received wig with no grey requested60%

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Honor Ashlyn Perry
US
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Nov 14, 2018 11:03 am EST

I need to cancel order I have no track number my master card was charged need refund.

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CarolynnW
US
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Nov 14, 2018 9:12 pm EST

My complaint is the same as everyone else's. I received an item that looked nothing like I ordered. I have made over (20) requests for them to honor their refund policy. They will not provide return address and keep offering me 30% to keep the wig. I have now filed a complaint with the BBB. Not surprising, they have numerous complaints on file.

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jvjv
Paris, US
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Nov 15, 2022 10:56 am EST

id like to simply return the wig with a refund, before it ships out. i have simply changed my mind on getting a wig.

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Sue Elder
US
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Feb 11, 2023 9:30 am EST

When I purchased the wig in January the confirmation that I received in an email received from wigsis informed me that I would receive the wig within 4-5 days. To date I have not received the wig. Any idea as to when I can receive the products that I ordered?

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Mark Mary
LONDON, GB
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Feb 19, 2023 7:14 am EST

I think the wigsis.com is so great. This wig i have got is very soft and realistic looking and also full in the back. It’s very comfortable once you get it in place. Overall, this is a nice quality product !

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Scam and financial info unsafe
Clearwater, FL, US
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Mar 05, 2023 8:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Did anyone ever get a full refund from wigsis?

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janna kidman
Mendon, US
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May 06, 2023 12:19 pm EDT

I have tried repeatedly to resolve first with a replacement and now a refund 12-48 hours later to receive a run around answer with another place to contact no phone call as requested to quickly resolve THEY ARE CROOKS STAY AWAY!

I paid Xtra 30.00 to have shipped for a special event WHAT A WASTE OF TIME and MONEY!

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jkidman
Mobile, US
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May 07, 2023 2:14 am EDT

I ordered a 3/4 human hair fall with clip in and I received a useless horrible full synthetic full wig totally useless i have tried repeatedly to get answers and an address for refund the only thing I have received is a run around order # TA230328C0283

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3rdbase ba
chepachet,r.i., US
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Jun 28, 2023 8:23 pm EDT

not the color or style i ordered. Looks like a big "blob"'i am 86 and have been wearing wigs on and off since age20, now i have to wear them all the time.

wig sis has the nicest looking wigs,but the complaints that follow are high.

order#TA230520C6023 MAY 20,2023.

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Joyce Lyons
Venice Fl, US
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Nov 25, 2023 10:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This is Joyce Lyons (Joyce2104@verizon.net). I have been billed for a wig I ordered on the 13th, but have never received a confirmation or an order #. Please let me know status of this order.

  1. WigSis Contacts

  2. WigSis phone numbers
    +86 173 5412 5695
    +86 173 5412 5695
    Click up if you have successfully reached WigSis by calling +86 173 5412 5695 phone number 0 0 users reported that they have successfully reached WigSis by calling +86 173 5412 5695 phone number Click down if you have unsuccessfully reached WigSis by calling +86 173 5412 5695 phone number 1 1 users reported that they have UNsuccessfully reached WigSis by calling +86 173 5412 5695 phone number
    +86 189 5656 0706
    +86 189 5656 0706
    Click up if you have successfully reached WigSis by calling +86 189 5656 0706 phone number 0 0 users reported that they have successfully reached WigSis by calling +86 189 5656 0706 phone number Click down if you have unsuccessfully reached WigSis by calling +86 189 5656 0706 phone number 0 0 users reported that they have UNsuccessfully reached WigSis by calling +86 189 5656 0706 phone number
  3. WigSis emails
  4. WigSis address
    2nd Floor, No. 75 Yuandi Road, Nada Town, China
  5. WigSis social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
  7. View all WigSis contacts