WiMacTel’s earns a 1.2-star rating from 24 reviews, showing that the majority of customers are dissatisfied with telecommunications services.
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Fraudulent charges
My husband, a long distance truck driver, had an emergency at a rest area in the mountains of West Virginia. There was a pay phone with NO signage on the phone. He used his Capital One card to call long distance for 30 seconds -- only long enough to give me a call back number. We got billed $16. This is illegal. This company has dozens of complaint...
Read full review of WiMacTel and 10 commentsCharged for a collect call that never took place
Today, 4/21/2014, I received a a bill in the amount of $31.21 for a collect call made to my home phone. I have all my calls recorded online @ comcast.net. There was no record of this call being made to my home phone on my call log. I never accept any collect calls from anyone for any reason. They claim the call was made on 3/11/2014 at 7:14am. My call record log had a call at 7:13am and 7:58am. I can provide proof of this fact. I did not accept this so called collect call, and I don't feel that I should be responsible for this bill. This is a straight up telephone scam by this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
Crazy fees for call
I used a collect call when talked to my wife in a Chevron station, but nobody told that it will be more than $13 per minute. I talked about three minutes and paid $40 for it. What a joke!
This company does this at pay phones all over the country.They never post rates as they know if they admitted they charged $40 for 3 minutes no one would use their service. If you have been scammed by this company tell us your story.Email to investigativeguy@gmail.com. Dont' let them get away with this scam
cost of call
On 12/29/11, I accepted a emergency collect call from a friend in the same city I live in. Yesterday I received my At & t phone bill with the collect call charges from Wimactel for $30.76 for a 3 minute call. I think this is an outrageous charge for this call! I called Wimactel and they stated that a collect call, even in the same town, can cost anywhere from $15-$60. I think the cost should be stated upfront before you accept such a call.
This corporation is scandalous! I was never told what the rates were prior to using the service. $71 to leave a message for a T mobile subcontractor
I am wondering the same thing. Is this a scam.? My brother called me from AZ, collect in May 2014, Just received separate bill too, not on my regular phone bill yesterday for $48.63, says we talked for 15 minutes. Plus it came in my mothers name who has been dead for 3 years. RED FLAG to me, our phone bill at home doesn't come in my moms name. Seems weird! Called them twice, during business hours. Keep getting voice message asking me to leave my information and they will call me back.
My son called me collect 1 month ago from a pay phone. I just received a bill from WiMac today June 6, 2014 in the mail.
I am in shock $29.20, they say we were on the phone for 3 minutes, I was not on the phone for even a minute as my son was in an accident, i was not on line for more than 60 seconds due to the emergency. Is this a scam? This is not even on my Verizon bill.
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Overview of WiMacTel complaint handling
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WiMacTel Contacts
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WiMacTel phone numbers+1 (888) 476-0881+1 (888) 476-0881Click up if you have successfully reached WiMacTel by calling +1 (888) 476-0881 phone number 0 0 users reported that they have successfully reached WiMacTel by calling +1 (888) 476-0881 phone number Click down if you have unsuccessfully reached WiMacTel by calling +1 (888) 476-0881 phone number 0 0 users reported that they have UNsuccessfully reached WiMacTel by calling +1 (888) 476-0881 phone numberUnited Kingdom+1 (800) 820-4680+1 (800) 820-4680Click up if you have successfully reached WiMacTel by calling +1 (800) 820-4680 phone number 0 0 users reported that they have successfully reached WiMacTel by calling +1 (800) 820-4680 phone number Click down if you have unsuccessfully reached WiMacTel by calling +1 (800) 820-4680 phone number 0 0 users reported that they have UNsuccessfully reached WiMacTel by calling +1 (800) 820-4680 phone numberCanada
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WiMacTel emailsinfo@wimactel.com100%Confidence score: 100%Supportseves@wimactel.com86%Confidence score: 86%billing@wimactel.com84%Confidence score: 84%financesales@wimactel.com80%Confidence score: 80%salesrepair@wimactel.com78%Confidence score: 78%
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WiMacTel address2225 E. Bayshore Road, Suite 200, Palo Alto, 94303, United States
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WiMacTel social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 25, 2024
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