Wingstop
Reviews and Complaints

Wingstop Product and service

I placed a call in order I was told by the rude person who answered the phone that they had NO sides. I replied excuse me... thinking I heard wrong. I placed a order for 7 piece chicken fingers. Nevertheless, when I picked up my order it was 3 hot tenders and 4 lemon pepper tenders. Nothing like I ordered. While in the business other people was complaining...

Wingstop Food / Customer Service

I order online and went to pick up the food ..but when I got home I opened it and the quality wasn't good and the chicken was over cooked and some was undercooked the workers aren't good and when I called to tell them my food was like that ...no one answered so I called the next day and a girl answer and had a attitude problem and she put me on hold and...

Wingstop unsafe and in proper handling of chicken

On Saturday Feb 29, 2020 at approxm 4:15p.m. I visted the Wingstop in Menifee Ca store #1034. We the young man Briceon came to the front I noticed that there was a chicken leg laying on the table next to the fryer I asked him that before he took my order if he coould please remove that chicken and place it in the trash due to it being unsanitary and unsafe...

Wingstop online ordering

I ordered food back on 1/29/2020 through your online website to be delivered to me. I never received my order or refund. You need to not use doordash I never recieved my food from them. I also never recived my money back. I wll never use the online delivery from wingstop!!! I spoke with oscar the manager and I am suppose to get a refund back on my card and...

Wingstop order was never made and was asked for proof, by asking to see my phone.

Call was made by phone on the the way there around 5:30 pm.We placed order, and was asked for name and was told that it would be ready at 5:50.Family of 5 were in vehicle waiting in their parking lot for 5:50. I Walked into restaurant and stepped up to counter, waited for them to ask if I had been helped .A young lady asked if I had been helped and I...

Wingstop lemon pepper/garlic parmesan wings and fries combo with drink

I paid almost 20 bucks for my order, First of all the Cashier ask for my last name. I told her Brown. I picked my order up at the pick up window, Then I was walking to my car, The cashier was running behind be telling me I had the wrong order. I told her I did not, but she kept on talking back stating I did. I went back into the store to talk to the Manager...

Wingstop service

I have been going into this location for 2 yrs. I pick up orders 4 doordash. Everytime I go in I get skipped over for the Hispanic clientele, they ask who my order is for n tell me 10 min n turns n2 20-30 min. Instead of giving me the order they put it on the rack n nvr ask again who I am waitn 4 till I have to ask 4 it. Every 1 is rude store needs to be...

Wingstop the manager is rude and is refusing to hand out doordash orders to particular people

I did a dash and the customer was unavailable and dd rold me to leave the food on the porch well the food came up missing and the store I guess refunded the customer which ordered through doordash. Now she won't give me any orders but the door dash keeps sending me there and she even told them she was not releasing any food send another dasher. We follow protocol when it comes to drop offs this was 12/20 and 12/19

Wingstop the whole entire restaurant

Today I attended around 3:30pm the manager with blue hair is very unprofessional and rude she talks to customers as if they're children I ordered a 15 piece and only got 12 pieces then she just threw extra wings in a bowl in threw it in my platter didn't even ask about the flavor everytime I come to this particular restaurant she is very nasty with...

Wingstop lemon pepper wings and original hot

I ordered lemon pepper wings and the original hot combo over the phone. A half hour later when I went over to pick my order up it wasn't ready. I waited and when my chicken wings arrived they were swimming in grease! Swimming! There was a bunch of oil on the bottom that was oozing from under the bag! If you like drinking oil, then order from this location!

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Wingstop manager saida alvarez

I started working there a week ago, since I started she appeared to have a very immature attitude inside of the restaurant as a manager. Its my first job and she acted careless about any employee working there, I had an emergency like the 3rs day of my employment experience and I had to leave for mexico for a family accident and just because of this she...

Wingstop wings and fries

Every time I make I call in order I am always given old food. If I don't order when I get there I do not receive hot fresh food. That is unacceptable because the reason I call in is because I don't have time to wait. I'm not sure if they are not concerned with the call in order or what but rather you call in or order when you get there food should always be...

Wingstop customer service

Good Afternoon The customer service at this location is horrible 850 West 63rd in chicago. We ordered 48. 00 dolllars worth of food and the. I reached out to the store because we didn't receive or complete order. The manager and employee was so rude the manager hung up in my face. When I called back and asked for his name he said I don't have to give you my name. That was very unprofessional.

Wingstop the wings

For the 1st time i tried, the sizing of the wings bigger.. it's worth with the price.. and it became my favorites because of the size and taste was so delicious.. im satisfied. But after that, it become smaller.. it's frustrating me because it's below my expectation with the brands.. They didn't maintain their product but maintain the price.. it's not worth..

Wingstop pick up order

I ordered classic wings and when I got home I had flavored chicken nuggets, I called the location and I was told the only way I could get my order correct was if I drove back and brought back the food I just drove there to pick up ; this is not the first time I've had an issue with this location, I was there about 5 months ago and had the same service

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Wingstop Sexual harassment

After I walked in and ordered my food I sat down to wait. Time went by and I wondered what was taking long. One of the employees said to me the food will be ready soon. When so I waited a litte longer. I decided to get up because I thought by then the food should be ready so I went to look where they were cooking and one of the employees looked at me and...

Wingstop customer service

Worst experience I've ever had at a wingstop. Restaurant was dirty. All employees had attitudes and did not offer to take my order when I arrived. Waited for 50 minuets for my wings and was not notified when they were ready. Ketchup station was the filthy and was out. I asked the employee how much longer until my order was ready and she walked to the back...

Wingstop service

I had the worst experience at this location this was not first time I asks to speak to the manager leslie said what I want like who answer the phone like she told me to hold on she put oscar on the phone people started laughing like things was funny. I asks why I didn't get ranch with my food he stated I didn't have a meal but the lady on the phone asks did...

Wingstop online ordering/ manager

Online orders were not coming through. I was waiting patiently and was informed that they will take care of ot. 15 minutes later the manager tells me that they did not receive my order and I was waiting when I was acknowledge they are taking care of it. Manager then came and told me that they do not have my order and I have to wait 25 to 40 minutes. But he...

Wingstop lemon pepper wings/ etc

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