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Woolworths

Woolworths review: girls who work there behave as if they are doing you a favor 43

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Author of the review
10:55 am EDT
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

I went to Woolies Sandton on Saturday to exchange my purchase. I was with a friend and got to customer services and qued. Assistant T. Mamabolo didn't bother to tell me to come through I had to ask her, ok do you think a simple 'HOW CAN I HELP YOU' would come out of her mouth? No I started explaining because I realised madam fifi aint going to ask. She did the whole transaction without uttering a single word. Once done she turned around and started walking towards the side door, left me still standing there. My friend who I was with commented on the disgusting service we have just received, I was like no I'm used to this **** as I shop there almost every day.

This has become a normality with Woolies service, those girls who work there behave as if they are doing you a favour. The other day another one told me it's 17:50, so I need to get out of the store as they want to knock off. In the end I am going to stop shopping there completely.

43 comments
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Anonymous161
US
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Jul 31, 2015 3:36 am EDT

I work at woolies, and some of the women I work with I cannot stand. You'll find that most stores will have that one cow that's like that to everyone, usually they've been in the job to long with no real life success or experience. However, you can't say that everyone that works there acts like 'they're doing you a favour'. There is so much wrong with that statement. If you have ever worked in retail you'd know how annoying it is when you're trying to close the store and you get people wanting to do an entire freaking shop. Whenever I am shopping anywhere and the staff member serving me isn't overly friendly, I generally assume they're having a bad day or going through something rough. I know I've had days where I tried to be as friendly as I could to customers without bursting into tears. You have to remember, we aren't robots programmed for your satisfaction, we are human beings too.

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Wynyard
US
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Jun 09, 2023 9:21 pm EDT

And some staff are rude first thing in the morning, bringing ing me, an old age pensioner, to tears

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Donnacs
AU
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Dec 09, 2018 4:50 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Disgusting! Mince was full of grissle. Will not purchase again.

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Kimarie
AU
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Dec 09, 2018 8:48 pm EST
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Im sure it would have been very tasty had the sauce satchel been added into the pot! The rice was quiet nice but hard to eat without the sauce that was missing

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Cal13
AU
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Dec 11, 2018 5:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Is this a hoax or a real text message from Woolworths?
Not opening link until I know if it's real or hoax!

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Biddens
US
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Dec 11, 2018 6:21 pm EST

I purchased a Starter Pack 24/11/2018 and have been unable to make calls or receive any. I have tried activating the SIM but have not been successful to date (28/11/2018). The SIM is not recognised by another mobile so I assume that it is faulty?

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Duncan Croft
US
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Dec 13, 2018 1:42 am EST

All this water is sitting outside the Woolworth's petrol station, baking in the hot afternoon sun when the label clearly says it should be stored in a cool place away from direct sunlight. I assume this is to prevent chemicals from leaking into the water. Perhaps a word the manager in the turramurra...

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Mart Twiggy
US
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Dec 13, 2018 4:55 am EST

Any reason why woolies brand mineral water went up 15cents last week? Soda water only went up by 10 cents for the recycling charge.

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Karen Elliott
AU
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Dec 13, 2018 6:39 am EST

I don't want to complain about the product, just that it's been taken off the shelf and it's the best Pad Thai! The other Marion's Kitchen are also great and I have been buying them from you. I contacted Marion Grasby and her only advice was to contact Woolworths. Please bring it back to Woolies Yeppoon! Thank you.

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Wazza Paul Dodd
US
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Jan 05, 2019 12:58 pm EST

When i brought it the bread was actually stale now wby the hell do we pay $1:25 for it now instead of 85c is it made of gold well its stale all the time i will be going elsewhere and i got it from collie wa on thursday

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Lexifers
AU
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Jan 06, 2019 12:42 am EST

Gift cards not working Christmas Eve and two day's later still not working. Wonder how many people were relying on them and had their Christmas ruined.

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Steven Summerell
US
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Jan 06, 2019 5:00 am EST

Not happy about your tinned fruit from overseas. If you are going to label it as Woolworths support Australian product

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Tracey Wessling
US
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Jan 06, 2019 6:27 am EST

I bought this cake for our dessert this afternoon. I cut a slice and I started eating the slice tonight and encountered some small crunchy bits that didn't seem right. I turned on the loungeroom light to inspect and found i had been munching on egg shells! Totally ruined my dessert experience! Very disappointing Woolworths Alexandra Hills!

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Jane Raciti
US
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Jan 22, 2019 6:46 pm EST

I placed an order last night for delivery today.
This morning I tried to amend the order.
It didn't work.
So without any notice my order was cancelled! NOT good enough!

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Kimarie
AU
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Jan 22, 2019 9:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Im sure it wouldd have been very tasty had the ssuce satchel been added into the pot! The rice was wuirt nice but hard to est without the ssuce that was missing

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Tamara Cook
US
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Apr 26, 2020 3:50 am EDT

I brought the packet on the 6/04/2020 from Woolworths Macksville NSW and it has weevils in it I have taken pictures for proof.. I am not happy at all its quite disgusting.

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stephen forster
US
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Aug 08, 2022 9:44 pm EDT

every time I order online shopping woolworths don't get what I asked for in order I am single man on disability pensioners you say you help pensioners

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Fairhaven17
Umina, AU
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Aug 24, 2022 4:01 am EDT
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Just opened this tin of tomatoes bought a few weeks ago at Woolworths Umina. Very dangerous. Definately food poisoning issue.

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Natalie Shiel
US
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Sep 04, 2022 12:17 am EDT

A piece of sharp metal found in meat. I bit it off and the metal was in my mouth. Meat purchased this morning at Woolworths Marrickville metro

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Shehroze Ahmed
US
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Oct 25, 2022 5:02 pm EDT

Hi Team,

I ordered Tavice Playstation 4 controller Ps4 Compatible, online order #EM0491805, and it just got delivered. The strange thing is that the box is not only open but it looks like it is smashed. I am attaching the photos. I am unsure if it is working or not, because the item looks damaged.

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martenette
Durban, ZA
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Oct 26, 2022 12:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had bought a pair of sandals for my 2 year old within 1 week the strap tore.

Very unacceptable as I had paid R220 for it.

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Brooke Youse
US
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Nov 08, 2022 5:01 am EST

I purchased 1kg of mince on Tuesday the 1st of November, I went to use it on the Wednesday (2nd November) and it was off. The best before date was the 4th. The mince was expired before I could even use it. I wasted $16

Bar code number - [protected]

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Shelley1964
Kallangur, AU
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Nov 26, 2022 9:18 am EST
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18/11/2022 09:19am at Dakabin woolthorths on Alma road Dakabin Queensland was charged for a product multiple times when I only purchased one of this product didn’t notice this till we checked I receipt when we got home, I rang this particular Woolworths and was transferred to the service desk but nobody answered

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Dafna
Sydney, AU
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Jan 10, 2023 7:30 pm EST

I received an email stating that I am eligible for the ten-dollar discount SUMMER and when I entered that I received a message that I am not eligible. Can you please let me know why, The delivery order is Delivery order #[protected] - which was made on 5/1/2023 after six am. thanks Dafna

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Lauren Ann Lobegeiger
Eli Waters, AU
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Feb 01, 2023 7:10 pm EST
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Bought this product last Thursday the 19th of January from urangan Woolworths, we have been giving It to my daughter as a snack after school. Today the 27th of January we took a packet and the cheese was all mouldy to where it was in dust form.

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Yui01
Parkhurst, AU
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Apr 09, 2023 11:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been purchasing little ones nappies for a while now and have been satisfied until now, the size 6 nappies pull yag to do up get coming undone, in the latest packet the filling is separated with balls of filling in clumps.

They are unusable.

Katrina Rayner

Katrina.mshanks@gmail.com

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J L Cunningham
Traralgon, AU
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May 15, 2023 11:48 pm EDT
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These are in a packet double the size of the contents giving the impression that they are much bigger than they are. At $10 a packet for 4 -$2.50 each for these mini bars is daylight robbery. they should be ashamed of themselves.

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Moira June Smith
US
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Jul 25, 2023 11:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I don’t need or approve of Woolworths telling people how to vote re the voice. You are a retailer stick to that. You’ve lost me

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Lisa Euler
Wagga Wagga, AU
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Aug 01, 2023 6:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received my Order #[protected] this afternoon, however my Roma Tomatoes were bruised and ruin. I have taken some pictures as evidence. Could you please refund. Thanks.

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Kerstine
Toowoomba, AU
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Sep 23, 2023 7:05 am EDT

Peppercorn Extra Lean GF

Sausages used to be fantastic. My last batch cooked into much smaller sausages with gristle and tough with skin being stringy. Simply put very low quality. I loved these.

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Lucytee
Melbourne, AU
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Sep 23, 2023 7:25 am EDT

Was told that Macro Psyllium husks have been discontinued and no longer available in Melbourne.

As customers who rely on this essential health product can we find out why?

Highly annoying.

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Angie Coss
US
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Sep 23, 2023 11:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tuesday 5th of September 2023 Food poisoning vomiting 🤮 all night straight after eating the ragu.

Used by 15 September 23 19:18

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Steven elmawas
South wentworthville, AU
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Oct 11, 2023 11:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I can’t find tearless onions in stores or online

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Angel30102023
Melbourne, AU
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Nov 04, 2023 7:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have a video of aggression and lying to its best absolutely disgusting will be looking into a law suite

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Draddog88
Richmond, AU
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Nov 25, 2023 4:55 pm EST

I was charged 3 x for one box of red rock deli chip packets and in the same transaction charged twice for fresh garlic ($29kg) for one white onion. Absolutely ridiculous. Starting to think staff are trained to do this to add to the ever growing profit of Woolworths!

Richmond NSW

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Adam Marshall
AU
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Nov 27, 2023 11:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi I bought some finish ultra plus dishwashing tablets from Woolworths kingsway in Western Australia. It wasn’t until I got home and I went through my receipt. I had been charged full price for the dishwashing tablets when the sign said 1/2 price. I’d like to reimbursed the difference please

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Ramakuela RF
Polokwane, ZA
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Dec 04, 2023 5:27 am EST

On the 16th September 2023 I purchased clothes using woolworths online. I paid R900 using my debit card. Till today I have not received my order

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Laramba
Newcastle, AU
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Dec 11, 2023 4:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I love shopping on line with woolworths.

My last order contained diced beef casserole 500g.

I was dismayed to find that 110g of this was just fat off cuts. I took a picture as I was so shocked.

I understand fat is flavour but come on now…not over 100g.

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john bricknell
Melton, AU
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Jan 20, 2024 12:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

What a disgrace.

I will not be shopping with you as long as you snub australia day.

I will see what happens next year.

Sham sham sham

i bet you will want a public holiday

either love australia or go to another country

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K H Carson
Melbourne, AU
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Jan 21, 2024 4:54 am EST

A girl called Tash works at The EG PETROL STATION IN SEVILLE WARBURTON HWY. I regularly get my petrol from there & every time she serves me she’s rude, grumpy & not helpful. Not good for business

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Michael Banak
US
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Feb 04, 2024 7:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I bought lilies 22 January

Only 1 Lilly bloomed.

Not one of the other Lilly leafs opened up

We put the Lillie's in a vase with the sachet provided

Today 28 Jan they are nearly dead

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  1. Woolworths Contacts

  2. Woolworths phone numbers
    1800 000 610
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    1800 641 497
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    23%
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  4. Woolworths address
    1 Woolworths Way, Bella Vista, New South Wales, 2153, Australia
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    Dec 21, 2024
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