World Reserve Monetary Exchange
Reviews and Complaints

I had ordered 2 Presidential Dollar Coin Sets that came with the Official Presidential Dollar Coin Display. I received 2 of the coin display frames with first 4 coins with certificates. I only received part of the coins for 1 display and no others for the 2nd. I was sent a letter stating that they could not provide the Jimmy Carter coin do to him still being a living president. I was told I would receive information on a replacement of my orders if I elected to do so. I responded stating I will accept the replacement. I never heard a word back from the WRME. Every attempt for years to contact the WRME has ended with phone numbers and emails that never worked. It has been many years since I last tried and about gave up. I just came across this site. Please contact me with options for the replacements.

My name is Mario Bijelic
1828 Roseglen Ave.
San Pedro, CA 90731
2008 I do order two Books(albums) presidental dollars,
what I pay full.Each book missing one president coin, president Carter.
Please if I have that two coins my books be cmplete.
Thanks,
Mario Bijelic,

Both contacts are blocked. How can I get thru?

I don't remember what year I ordered them but the last set (as I ordered both the Philadelphia and Denver mints) I received was for the 25th President. William McKinley. I have never received any more. I really would like to receive the remaining sets. If that is not possible I would at least like a refund. I'm actually annoyed that a refund was not automatic, especially if they were discontinued. I am owed for 19 sets. Obama was the last president that was to be included in these sets.

I have a order for the national park quarters and have not received the last
qarters. That is three sets. Please let me know when I will reveice them.
My customer number is [protected].

David

November 2013 I received a shipment of dollars, but all three Denver mint coins were missing. Your packing list showed all on the delivery statement but also showed "certain items on your order may have been back ordered. They will ship separately as the become available". Just a little under 2 months ago I received my next 2 president installments, but not the Denver singles yet for McKinley, Roosevelt, Taft. Denver mint

Have been following every couple of months since then with promises of fulfillment. Now telephones not working and emails are not being returned.

My wife purchased a presidential dollar collection from the "the world reserve" and we have had nothing but problems with this scam company from the start. Now they say the dollars have been discontinued and will give store credit. That is not what she paid for and when you try to go to www.theworldreserve.com/store-credit. The internet this site can not be reached. Just another series of scams run by this company. All we want is our money back or the presidential dollars which was the agreed upon contract with this scam operation. I see where a lot of customers have the same complaints about this scam operator. I would advise anyone thinking about purchasing from this scam company to run away very quickly and save yourself the headaches that come with these thiefs.

I was suppose to receive the Presidential coins for the year 2015 both mints, but hear it is April 2016 and no coins. In all fairness to World Reserve I have moved from 3024 North Woods Lane, Rogers, Arkansas 72756 to 2803 West Center Street, Rogers, Arkansas 72756, but the coins should have been forwarded to my new address. They have not and I am still looking for them since I paid for all Presidential coins through the Presidential coins of Bill Clinton.
Laban D, Needham
2803 West Center Street
Rogers, Arkansas 72756
[protected]

Ordered the ballistic Vault Bag (U.S. Currency) . When I called to place the order based on the advertisement that I had received in
the mail, the person taking the order advised that one of the bills that would be in the bag would be a 1934 series $500 bill. Upon
receiving my order 4 days ago I read on the bottom of the statement that if the seal was broken on the vault bag then a refund was not possible. I have just called the Company asked how am I supposed to verify what I have paid for without opening the bag. I was just told that I could get a refund but there would be a 15% restocking fee plus all the shipping fees. I am putting it in the mail today in hopes of getting at least some of the money back . Who ever heard of being charged 15% in order to see what you have paid for? Upon opening the bag, I discovered that I had been ripped off as what I had expected turned out to be newer bills and there was no $500 bill. A total of $479.00 in bills for a price of $1304.00. There were a very few small $1 and $2 silver certificates and one $5 certificate. and one 1917 one dollar bill. The rest were newer bills. The Company should be named "World Reserve Monetary Rip Off". I can't believe that the people in Canton, Ohio have not run these scam artists out of town or at least shut them down . You would think that someone in the State Gov't would step up to the plate and take action against Companies like this.

Bought 2 sets of the Presidential Coin collections and paid upfront for the entire collections. Agreement was to receive these on a quarterly basis. They changed their policy to sent out once a year in December. I have to basically call and call and call and beg to get these coins sent each year. It is now March 2014 and I have called 4 times and told the 2013 coins would be put on a rush order...still no coins. This company has NO credibility anymore and I can never continue as a customer. I only hope they fulfill my contract, even if not as promised. These type of companies are ruining America's reputation.

Mon got Ripped off big time by them!
She paid $553.02 to World Reserve Monetary Exchange for 18 rolls of Nickels face (value of $36.00) they billed her $3.86 each for shipping for 40 rolls But she only got 18 rolls. And they billed her for 20 rolls $360.00 then $154.40 for shipping and charged tax on shipping and sale at 7.5% sale tax is not charged on shipping and tax is 6.5%
She paid $18.00 a roll plus shipping and got $36 in NICKELS! To top it off she order 2006 Nickels and got the wrong thing when she opened one of the boxes. Ohio loves companies like this and most are in Canton Ohio all are RIPPING people off!

I had ordered two presidential coin sets from these fools like 5 years ago! I got about 4 coins with certificates to accompany them. When it came time to get the Rutherford B Hayes coin, I never received it!

I called to figure out what was taking so long to get my order. World Reserve Monetary Exchange just gave me the run around on excuses. A couple days later I get a letter stating that I have to pay for the certificates now. They were free before! I decided to cancel ONE of the sets.

I have to then call them again because I still hadn’t received anymore coins including the Hayes! They look up their information and the records say that I had cancelled both sets! I promised that one set to my son! I would never promise him something and then cancel! Their records are crap!

I was then transferred to another person to reinstate my order! Only this time the price has gone up. They want me to pay the increased price after it was their mistake! I don’t think so buddy! It wasn’t my fault they didn’t understand english! I only wanted to cancel the one set!

I unfortunately I paid for this outrageous company scam, I did promise it to my son. I asked for all the back certificates that I didn’t get as well. When they finally arrived not all of the certificates were in the envelope. I can’t believe this company can’t get anything right!

I answered a national ad. for U.S. Presidential coins from World Reserve Monetary Exchange and I gladly - like a fool - parted with my $$$ thinking they were a 100% genuine company! They are ###! They did not send me what they promised me on pages and pages of documents! I am about to take them to court! I have a very professional filing system that allows me to fax all the approipriate information that they sent me initially. All I can say is that I only hope - as a decent U.S. coin collector - no one else gets scammed by these people again as a result of this website. It would be a pleasure for me to drive to Ohio and personally beat the crap out of all the people concerned in this SCAM! PLZ. PLZ. If you see World Reserve Monetary Exchange advertising ANYTHING... DO NOT... REPEAT... DO NOT ... give them ANY money for ANYTHING... they are a TOTAL SCAM!

I am now receiving samples that I do not want. Their CS is very informal - one needs to leave a phone number so they can call you back. To avoid the do-not-call act. This company is out to take your money - do not buy anything from this company. Also, I see someone at this company gave an email address, but does not want to give his name? [protected]@TheWorldReserve.com We all need to file complaints with the State Attorney Generals Office where you live, so they can look into this company and how they are taking advantage of consumers.

I order a product (my state $2 bills) for $48 from World Reserve and was charged $196 for products (other state $2 bills) that I did not order, however, customer service refuses to make it right by arranging and paying for their product I did not order to be picked up and shipped back to them at their expense. I asked for a copy of the telephone transcript that implied that I agreed to purchase these products and I was given an excuse about legally they cannot send to me but when they pulled the phone call, they say I did agree to the charges... funny, as I think I would have remembered authorizing my credit card to be charged $196... and funny they won't send me a transcript of the phone conversation to prove it. By the way, calling customer service does no good. I was transferred several times and ended up with a supervisor that was very obviously reading a prepared script for I am sure the many pissed off customer calls they receive on a daily basis. Still working with my credit card company in hopes of getting this resolved. What a mess!

Family Man 2009 if only I had ran into you about the same time 86 days ago. I too am a victim of the World Reserve Monetary Exchange Company. I thought it was a government agency also….as if you can trust them also. But that’s another story of another time! I fell for the full colorful article and the warehouse and safe and so on and so on! Well I got the safe, it’s an alright safe, don’t put anything in it your want to keep. It was not as heavy as they made it look, but that’s my fault. Now that feeling in my stomach is getting to me, calling me SUCKER!. In my safe was ONE, that’s right ONE roll of quarters about ten bucks worth. Now after ripping this box that the safe came in a new…..well you get the picture. I find a slip of paper saying “SOME ITEMS MAY BE SHIPPING SEPARATELY” and they are right about the “MAY”. Well I wait 1 week goes by Nothing from WRME company…not even a letter on a ship date. After 6 calls to an array of customer service reps, You should hear the opening line they use. They tell me it will take 10 DAYS! That was on Aug 25th this is September 23rd. You do the math and I still don’t have the 2nd part of the shipment, BUT be sure they took the 2rd part of the payment out $298 right on time before I could stop payment. I’m now told to give it some more time we have to be sure the package is lost! WTF I don’t have it its LOST! In short trust you gut DON’T DEAL WITH THESE PEOPLE!

My father passed away this year in April. My mom found he had been receiving coins from World Reserve Monetary Exchange so she called and submitted a letter to stop delivery of the coins since the purchaser had died. They continued sending the coins and billing her for them. She kept returning them. When she called to find out why they are still sending them they told her they could not stop until she sent a death certificate. You can't just stop an order from this company... You have to die and then some... My sister sent it and told them all future shipments would be considered a gift since the credit card in my dads name is gone too. Hopefully they will get the idea now...

World Reserve Monetary Exchange. What a complete fraud. I feel like I have been mugged; over and over and over and over...

I don't know why my husband thought it would be such a great idea to buy from this company, but I do know I don't want to add up what he spent.

I told him to sell this "garbage" stained bills and other junk that he bought from them. His idea, take it to an estate appraiser.

The estate appraiser told him to take it to the grocery store! "At least there he'd get something for his money..."

Do Not fall victim to this company. This stuff just keeps coming. I finally had to report the credit cards stolen to stop them sending and charging...