WorldMark by Wyndham
Reviews and Complaints

Doesn't help if the sales team lies to you -

We have always had a great time at the World Mark in Reno, Hawaii, and Angels Camp the rooms are great and it made it so we could stay a whole week and we otherwise couldn't afford to stay like that. We have always had a good time, they have arcade rooms with ping pong tables, air hokey and game machines, swimming pool and BBQ pits. We have always hated to leave when it was time. The kids wanted to move in, has free internet so you can check your email, they have a free shuttle to take you to the casinos in Reno and the kids love the Murphy bed. It has television, fireplace and a stereo system, DVD player, washing machine and dryer, dishwasher, ironing board and iron, always had a great time.

With Wyndham Worldmark you are paying for a service not actual ownership of a unit. We just bought 7000 credits for $18000.00 and a $55 a month maintenance fee. Paid half down with $150 payments over 120 months which means it will cost another $8000 in interest. I am 65 yrs old. We are having buyers remorse and will be rescinding the deal. They give you 7 days to do that so hallelujah! Please don't allow the pressure to affect your decision. Just say no!

Sorry to hear that you had a bad experience. However, aren't all sales pitch events high-pressure, regardless if they're selling cars, timeshares, insurance, MLM, etc. ? Sales staff will say almost anything to get you to buy, because that's how they make money unless they're interested in having you as a returning customer and will hopefully treat you better.

In this day and age of the internet, being prepared before going to any type of meeting should be considered mandatory. And at the end of the day, you can always say "no" or "I'll sleep on it." Buyer's remorse will usually leave a bad taste in anyone's mouth.

We've said no to many sales pitch. Luckily, we didn't say no to Wyndham. I am an owner of Worldmark by Wyndham (originally Trendwest) for over 10 years and am more than satisfied with my ownership. Yes, we couldn't "afford" it at the time due to buying our house and paying off student loans then. But through budgeting, we paid our timeshare off early and enjoyed many "free" vacations throughout the years. Through Wyndham, we were able to invite friends and family to join our vacations creating memories that money really cannot replace. We have bought more credits now in order to enjoy more vacation time. One thing about owning Wyndham: it forces you to go on vacation. Is that really such a bad thing?

I am so sorry. I feel the same way as you. My dad has it and the cost he has paid we could be staying at the Four Seasons every month. I think it is going to take an attorney and who knows if that will even work!

Hello this is Adrianna Fiore with www.exclusivesales.com

Thank you Angela for the recommendation.

I just wanted to clarify that we do charge a fee for advertising your time share property.

We are a full marketing company and advertise in many ways.

You can call me with questions

[protected] EXT: 426

I need help what should I do t get my money back.Two years ago in Mexico we got this vacation package from Royal Holiday where they promises us best deals in hotels, air line tickets at a cheap price but of course it just a big scame, I call themher in America and in Mexico but they say I can get my money back, because I did sign a contract, contract say I just have tree day to change my mine .I never use this" amazinf package" because I allways get better deals unlined .I also call my credit car but they can do anything and now what! I just have to say goodye to $ 3000. All the time when I think about that I just want to cry.

WORLMARK BY WYNDHAM DO NOT STAY AT A LOCATION OWNED BY WYNDHAM. DON'T ATTEND PRESENTATIONS. THESE ARE ALL SCAMS TO BILK YOU OUT OF YOUR MONEY. SALESMEN LIE, IF YOU SAY NO THEY RETURN WITH ANOTHER SALESMAN UNTIL YOU ARE PRESSURED INTO BUYING JUST TO LEAVE THE PLACE. PURCHASED 14 DAYS TO VACATION TIME TO BE USED IN NUMEROUS RESORT LOCATIONS AROUND THE UNITED STATES. TRIED TO USE SOME TIME IN PIGEON FORGE, TENNESSEE, BUT WAS INFORMED THAT WE COULD ONLY USE LOCATIONS IN THE WESTERN UNITED STATES. STATED WE WERE INFORMED BY SALESMAN COULD BE USED ANYWHERE IN UNITED STATES (THEY HAD COUPLE OF LOCATIONS IN TENNESSEE) FOR A 2 YEAR PERIOD. WAS THEN INFORMED THAT THE SALESMAN WAS WRONG AND EVEN THOUGH WE WERE INFORMED THIS WAS A 2 YEAR PACKAGE, IT WAS VALID ONLY FOR 1 YEAR. THIS COMPANY AND THEIR WORLDMARK VACATION CLUBS ARE A BIG RIPOFF...I ADVISE AGAINST ANYONE PURCHASING VACATION TIME FROM THEM. IT COSTS ME $1600 AND CAN'T EVEN BE USED.

RIPOFF RIPOFF...RIPOFF...RIPOFF...RIPOFF...RIPOFF...RIPOFF

I am a former employee and Banff...Worldmark is a scam. I dont know your position with the company but they treat the "little people" like crap and they are the ones who actually do the work! Athena.lee, you will never see your money, recieve a call or get any sort of response. All anyone cares about in that company is money money money.

They closed all of their off site locations and only have sales and presentation offices at existing resorts. If you would have called Worldmark by Wyndham directly - they would have set you up with a presentation in downtown seattle. You probably went to Federal Way location, right? They are not a scam - check Wyndham online, their stocks are traded at New York Stock Market. Wyndham is a reputable hospitality company that owns world's biggest hotels/motels/resorts chain.

I am so sorry. This place should be taken down by the state attorney general.

I had purchased into worldmark myself about 4 years ago. I was told at the time of signing that I could cancel my contract if I was unsatisfied. A couple of days after my purchase I tried to book a vacation to try and se how it would work out. Tha places I tried to book were all pretty much booked for the next 3 months. So I called the numbers provided to me in the nice little green owners briefcase they had given me. I found out that day this was going to be impossible to cancel so I went to the office I had signed out of and they wouldn't help me cancel. They gave me instructions on how to request my cancellation and since I was five days into the contract, I only had 2 days left to cancel. At this point I wrote them an e-mail through the contact us link on thier website, Told them of my situation and that I did not like what I had purchased and requested a cancellation of contract.

Two weeks later I got a response saying that because the 7 days had already past I am no longer able to cancel my contract, a couple days later I recieved notice of payment due. I decided since not to pay and hoped It would all just go away since they have never collected from me and I did not plan on using thier service anyways. After four months my credit had plumetted due to them reporting and hurt my career in the military because I had a security clearance required for my job, I went under review due to the tarnish on my credit. So I made the back payments and since then have not fallen behind even with dues and fees that come about.

I feel for all those who where lied too, during this presentation. In a way we were suckered to believe we could cancel, when in reality they do not tell you how many days you have from the time you sign. They do not make any of this clear during thier presentation and sales pitch. They don't tell you about the limit for roolover on credits and how they actually work. They sold me a basic package that I will be paying on for about 8 more years now until it's paid in full.

I decided to pay for the contract in hopes that I would be able to sale and get out of it. I made 4 attempts in the past 3 years and have always ended up owing a large balance if I sold and would have to pay up for the balance in advance before it could be sold. So I say to all those who are interested look else where you will find the same thing for less from a time share reseller, and be able to stay away from a contract to if you are interested in credits alone... buyer beware!

And short yellow bus. I know you used to ride the short yellow bus but please look at your spelling of where next time you want to call people names...my dad is elderly and got suckered into this fraud and I am trying to be sure I in no way shape, or form am going to have to inherit this piece of scam fraud

Short yellow bus. Hmmmm. Why do they never have rooms available? I read they had CA State Attorney General up their you know what for overselling when they didn't have condos/units available for what they sold. That is like selling 50 ice cream cones a month when you only have 10 available. What a fraud. How come the state attorney General is still allowing this!?!

If the sales process were more open and honest then no one in there right mind would buy one! Trust me when I tell you that these sales people are very well trained at what they do. What they get away with is just this side of organized crime! If you feel that you just have to go and pick up that free gift then you had better be prepared. If the sales person or closer sees an opportunity they will take it without any consideration of ethics or what kind of a burden it will place on you! They usually have about a $1000 commission on the line and they will tell you anything just for the sale! Just say NO! and when your 90 minute presentation is up, simply stand up and say we are finished, where is my gift! Save yourself the grief, don't go to a presentation and certainly don't buy one! You can rent timeshares all day long for very cheap prices with no maintenance fee!

First, let's try make the all the contract information transparent, open, and honest so the buyer may make a more informed buying decisons. Secondly, le'ts really make a more consertive effort to address the concerns of the timeshare owners. Thirdly, let's strive to communicate with timeshare owners, during the sales process, more openly, honestly, and provide much more comprehensive details. Finally, let's address concerns before they become problems and escalate to the point where we are loosing our valued customers. I don't work for the oranization but I'm sure we can do a much better job.

Let me ask a few questions:
What can we do now to resolve your concerns?
What would you recommend we do better?
Would you recommend buying a timeshare with Wynham? why or why not?

I had purchased into worldmark myself about 4 years ago. I was told at the time of signing that I could cancel my contract if I was unsatisfied. A couple of days after my purchase I tried to book a vacation to try and se how it would work out. Tha places I tried to book were all pretty much booked for the next 3 months. So I called the numbers provided to me in the nice little green owners briefcase they had given me. I found out that day this was going to be impossible to cancel so I went to the office I had signed out of and they wouldn't help me cancel. They gave me instructions on how to request my cancellation and since I was five days into the contract, I only had 2 days left to cancel. At this point I wrote them an e-mail through the contact us link on thier website, Told them of my situation and that I did not like what I had purchased and requested a cancellation of contract.

Two weeks later I got a response saying that because the 7 days had already past I am no longer able to cancel my contract, a couple days later I recieved notice of payment due. I decided since not to pay and hoped It would all just go away since they have never collected from me and I did not plan on using thier service anyways. After four months my credit had plumetted due to them reporting and hurt my career in the military because I had a security clearance required for my job, I went under review due to the tarnish on my credit. So I made the back payments and since then have not fallen behind even with dues and fees that come about.

I feel for all those who where lied too, during this presentation. In a way we were suckered to believe we could cancel, when in reality they do not tell you how many days you have from the time you sign. They do not make any of this clear during thier presentation and sales pitch. They don't tell you about the limit for roolover on credits and how they actually work. They sold me a basic package that I will be paying on for about 8 more years now until it's paid in full.

I decided to pay for the contract in hopes that I would be able to sale and get out of it. I made 4 attempts in the past 3 years and have always ended up owing a large balance if I sold and would have to pay up for the balance in advance before it could be sold. So I say to all those who are interested look else where you will find the same thing for less from a time share reseller, and be able to stay away from a contract to if you are interested in credits alone... buyer beware!

Everytime I go to a Worldmark resort it appears fully booked. Therefore, there must be thousands of people who understood what they were getting into and the VERY SMALL minority on this board who didn't? Where the people on this board born yesterday? Worldmark/timeshares are NOT a new concept.

So none of these problems are about you trying to get something for free and then finding out that you got what you paid for? Do you normally sign your name not knowing what you are getting into? Everything is always someone elses fault and not your own. Let's face it. You wanted something for free (whether it be a free gift or free "trial" accomodations) and then you turn around and found out that you have to pay like EVERYBODY else. I love you idiots. I buy your uneducated mistakes for a fraction of what you paid and make a killing. Way to research what you buy before actually buying it. It's not what is true. It is what you can prove.

They have been applying all of the extra principal after they add on the intrest. And sometimes they don't subtract the extra principle until I make the next months payment. I made a payment of 10000.00 and the intrest amount doesn't change. There paper work they sent me shows they raised my intrest and began charging me a monthly fee when I requested a statement so I could keep track of what they were doing.When I made my first payment late December of 2010 they began calling me at my house and my work harrassing me I explained That I would pay as soon as I had the money.. But they continued the harrasing calls. I requested that they don't call vea e- mail and they still harrassed me . They told me I wouldn't get the vacation time I had booked. When you try to book a vacation they never have the time avaiable. I need to know how to make them accountable. We upgraded in April of 2009 and have been unable to book a vaction seens then. Even with a years advansted notice. They said we sold our original time back to them, but we have know knowledge of that until we got a break down finally in 2/18/11. Please help me

Please message me with how to contact you guys. I too have issues with these people. We need to do something about this.

Totally Agree, They are the worst! We were lied to during our presentation and the contract that they had us sign was docusign ( click here, click there and you are done.). They kept distracting us the whole signing process and before we knew it we were the proud owners of Travelshare. They opened a Paypal account on our behalf and took a $6500 upfront payment that they claimed would be interest free for 3 months. With all the flowery thoughts of wonderful vacations and memories we would have, we bought in hook line and sinker. We never knew that there would be maintenance fees that would never end even if you paid in full they keep going and increase every year. We never received our so called FREE trip that cost us $50.00 to Hawaii. We never have taken a vacation but have to pay because we are past our cancellation date. If they told us we had 7 days to review and cancel maybe we would have looked harder at what we signed up for. This has been a financial nightmare for us and only wish there was a class action suit available to sign up on because I would. Beyond the money it's the deceptive practice. I am so ashamed I have never told any family member I feel like such a complete fool.

I had purchased into worldmark myself about 4 years ago. I was told at the time of signing that I could cancel my contract if I was unsatisfied. A couple of days after my purchase I tried to book a vacation to try and se how it would work out. Tha places I tried to book were all pretty much booked for the next 3 months. So I called the numbers provided to me in the nice little green owners briefcase they had given me. I found out that day this was going to be impossible to cancel so I went to the office I had signed out of and they wouldn't help me cancel. They gave me instructions on how to request my cancellation and since I was five days into the contract, I only had 2 days left to cancel. At this point I wrote them an e-mail through the contact us link on thier website, Told them of my situation and that I did not like what I had purchased and requested a cancellation of contract.

Two weeks later I got a response saying that because the 7 days had already past I am no longer able to cancel my contract, a couple days later I recieved notice of payment due. I decided since not to pay and hoped It would all just go away since they have never collected from me and I did not plan on using thier service anyways. After four months my credit had plumetted due to them reporting and hurt my career in the military because I had a security clearance required for my job, I went under review due to the tarnish on my credit. So I made the back payments and since then have not fallen behind even with dues and fees that come about.

I feel for all those who where lied too, during this presentation. In a way we were suckered to believe we could cancel, when in reality they do not tell you how many days you have from the time you sign. They do not make any of this clear during thier presentation and sales pitch. They don't tell you about the limit for roolover on credits and how they actually work. They sold me a basic package that I will be paying on for about 8 more years now until it's paid in full.

I decided to pay for the contract in hopes that I would be able to sale and get out of it. I made 4 attempts in the past 3 years and have always ended up owing a large balance if I sold and would have to pay up for the balance in advance before it could be sold. So I say to all those who are interested look else where you will find the same thing for less from a time share reseller, and be able to stay away from a contract to if you are interested in credits alone... buyer beware!

After you tell them you're on the DO NOT CALL LIST, they can be fined $1000 for every violating call they make. Break out a recorder, record their messages, turn them in and let them know you are doing it. As for Wynless not soliciting vacations, I've seen them do everything else. And believe SALES people sell their soul.

WorldMark NEVER runs any promotions of the type you described. The division works only with owners of time share property. There is simply no possible way ANY division ran a mall promotion and then called you- you have another company confused with WorldMark.

We purchased our 6, 000 units at the Leavenworth, WA off with promises of being able to enjoy our choices almost always everytime we chose. So far we are able to get the dates we want once eveny six or seven tries. Even booking one year our doesn't work. Worlkmark is the worst wasting use of my money iI have ever invested. And we have been unable to see for the last three years using our buy in price not the current price.

I had purchased into worldmark myself about 4 years ago. I was told at the time of signing that I could cancel my contract if I was unsatisfied. A couple of days after my purchase I tried to book a vacation to try and se how it would work out. Tha places I tried to book were all pretty much booked for the next 3 months. So I called the numbers provided to me in the nice little green owners briefcase they had given me. I found out that day this was going to be impossible to cancel so I went to the office I had signed out of and they wouldn't help me cancel. They gave me instructions on how to request my cancellation and since I was five days into the contract, I only had 2 days left to cancel. At this point I wrote them an e-mail through the contact us link on thier website, Told them of my situation and that I did not like what I had purchased and requested a cancellation of contract.

Two weeks later I got a response saying that because the 7 days had already past I am no longer able to cancel my contract, a couple days later I recieved notice of payment due. I decided since not to pay and hoped It would all just go away since they have never collected from me and I did not plan on using thier service anyways. After four months my credit had plumetted due to them reporting and hurt my career in the military because I had a security clearance required for my job, I went under review due to the tarnish on my credit. So I made the back payments and since then have not fallen behind even with dues and fees that come about.

I feel for all those who where lied too, during this presentation. In a way we were suckered to believe we could cancel, when in reality they do not tell you how many days you have from the time you sign. They do not make any of this clear during thier presentation and sales pitch. They don't tell you about the limit for roolover on credits and how they actually work. They sold me a basic package that I will be paying on for about 8 more years now until it's paid in full.

I decided to pay for the contract in hopes that I would be able to sale and get out of it. I made 4 attempts in the past 3 years and have always ended up owing a large balance if I sold and would have to pay up for the balance in advance before it could be sold. So I say to all those who are interested look else where... you will find the same thing for less from a time share reseller, and be able to stay away from a contract to if you are interested in credits alone... buyer beware!

I am in the same situation as you. I believe of what you have written above. Who can help me either? I am appreciate if someone can get rid of my ownership. It is a nightmare for me if I still keep this ownership. I'm waiting for your feedbacks.

I signed up for worldmark by wyndham resorts timeshare in March 2022 and lets just say they lied about everything from them buying back the timeshare If I didn't want it, how many points I have and cost of the timeshare. I wanted to cancel my contract the same month I got it and they had me waiting for 2 months to get denied. Beware of these CROOKS! They need to be Shut down for good

i did not want to buy “POINTS”. I’m not a person who buys from a company that won’t let you read their contact on your own time. If I ever seen a scam this one sure is SCAM you might get a stay in. Wouldn’t want to stay at a place where Preying on innocent people is the way of business.
If I Told you that I was selling you something that you don’t really get to own because it’s “POINTS” And I can’t let you have a contract to read over with your lawyer I set it up so I am in complete control of the environment and you have none at bombard you with sales pitch after sales pitch. Would you trust me to be paying me 30+ thousand dollars over 10 years but would you rather keep your money in your pocket and use it how you see fit. These people are selling dreams not reality. You are the best person who Can protect your money and decide how to spend it don’t give it to these [censored]s who are paid to swindle you out of your money and your children’s money with no shame. They tried hard to get me I told them there’s no way in gods green earth I will be signing a contract on the spot without taking it home reading it. No good business operates in that manner no good business operates as a predator to unsuspecting victims. To the people who are saying it’s all your fault for signing it’s not their fault they were swindled by human beings with no conscience they we’re Misinformed and pressure is not your fault that you’re a good human being and think that other human beings are good it’s the swindlers fault for knowing you’re a good human being and taking advantage of it.

If you want out of your contract contact [protected]

I have been an owner of shares in Trendwest, later Wyndam, for over ten years. Early on, before Wyndam took it over, it was wonderful. But since Wyndam took it over a number of things changed.
First, it is over sold. Once it was possible to book a vacation based upon your schedule, not theirs. That is no longer the case.
Second, the sales presentations, once relaxed, have become so high pressure your friends will hate you if you subject them to it. As an owner we went to one because they suggested it. They tried like dirty dogs to get us to buy more shares and treated us like idiots when we declined. Our friends related a horror tale of their own.
And lastly to make things even worse, I just had reservations I made over eight months ago canceled because I was two payments behind in my maintenance dues. My contract is deducted from my checking account, but i got behind in my dues. Now those units are no longer available. Spend your money elsewhere, I am saddened to say.

WorldMark ownership may not be for everyone but only a very few might have a negative view. These are upscale resorts designed for those that have the money to afford them. As owners we appreciate the fact that loudmouths rarely become owners.
We first bought into WorldMark about 20 years ago and have added to our points on two different occasions. We understand how to use the system and stay at WorldMark resorts about 10 times a year and have no problems. There are no problems if you are able to book a long way out for the very popular resorts and no problems for the less visited resorts in the short term.
For those that do not understand why you can't book in the short term at a specific resort but can book the same resort online the answer is simple. Some owners (either points or fractional) do not have the time to use them and re-coop their "loss" by renting them out.
Part of the misunderstanding of WorldMark is that whatever you buy the property is there forever. If you spend $10K for an upscale condo today you get to keep booking forever. In 20 years that amounts to $500. So use WorldMark for 20, 30, 40 years, share it with your friends, and when you reach the feeble stage give it to your kids or a charitable organization and everyone will love you.

My wife and I have been owners of Worldmark Whyndam Travel Share since 2009 and we love it. We have had no problems booking any of the resorts when I call or go online. Some resorts like the one in Washington DC is so popular that you do need to book a year out which is fine with us. When we first signed up for Worldmark we were skeptical. They gave us a trial period where we could purchase a certain amount of points to try. Needless to say we loved are first trip and decided to buy. The resorts are clean the staff has been very friendly at all the resorts. In the last 12 months we have gone to Florida for 7 days California for 7 days and will be going to New Orleans for 7 days in Dec. We would have not been able to make these trips without Worldmark. What I like most is I can rent out any a room at any resort to friends and family it saves them money on their vacation and I get to make some money, I put that money toward paying off the Travel Share. When we went to California we took some friends with us, they enjoyed it so much they opted to purchase a travel share of their own. It looks to me that the most of the people on here complaining just didn't do their homework before purchasing. It's like any big ticket item you buy do your home work and make sure you read the fine print.

We have been members for the last 5 yrs and have never had any trouble booking even last minute around holidays. We too purchased a minimum amount and have since upgraded the number of credits we have and find ourselves using all of our yearly + some borrowed since we are vacationing more than we ever did prior to buying with Worldmark. We were given time to think before signing and really appreciated the time given after the presentation to ask questions and go over all the paperwork, we were even told about other fees so were not caught off guard.

We have been owners since 1999 when it was Trendwest.. We were a family of 6 until the 3 boys moved on out on their own. We only purchased up to the amount of points to enable us to take one week-long vacation, and enough to give us the biggest rooms (usually 3 bdrm penthouse) at the prime times and prime properties.

Now we are a family of 3. Now we have enough points to enable us to take 2 week-long vacations in the prime time and the prime locations! I have no complaints.

i consider those that are able to get reservations, even in 3-4 months in advance, are considered lucky. i think we are lucky because we can book up to 13 months in advance which allows us the best options of the particular party. Yes Worldmark is that popular. Sorry you all don't think so. Unfortunately i cannot just make plans for my vacation in 3-4 months time; my funds do not allow. Fortunatley i can secure a place over a year in advance AND have a month prior to check in to cancel WITH OUT CANCEL FEES!

Worldmark always announces thier increase and i haven't found anything 'hidden'. I may not be happy, but everything is increasing so what is your point. You pay for gas no matter the cost, correct?

WE became owners 9 years ago before Wyndham bought out Worldmark. We have been fairly satisfied most of the time. But we have noticed that Wyndham has changed some of the original items of our contract. One being the housekeeping fees, when we first signed up there were no housekeeping fees. I have tried to discuss this with several different agents and they all try to tell me this has always been. But this is not true. The other item is the difficulty lately with getting rooms. We used to have no problems but now it is very difficult to get a reservation.

OMG...most of you people are so freaking stupid! You all seemed like you shelled out significant money for worldmark timeshare...without even really understand what it was that you were freaking buying! Like the one guy said, you didn't do any research on what you were actually buying when you bought into world-mark, and now want to blame someone else for the decision!

Like..you can't really tell me that you believed that worldmark timeshare would be an "investment" that would increase in value! If a car salesman sold you a new car...would you really believe him if he told you that it would be a great investment and will be worth even more when you sell it to someone else in a few years! Don't tell me you are really that freaking dumb!

And, any of you really think that a timeshare company was going to give you something for free...without making you listen to there high-pressure sales pitch on their product! FYI... If you wanted the free crap they gave to you...you should just have sat though the pitch, then repeated to the salesperson three simple words..."No Thank You!" Then you would have been able to quickly leave, with little hassle.

And, even more amazingly to me! Did some of you really actually think they would take the product back or just cancel your contract if you changed your mind in the future! That is unbelievable naive...for example, if you buy a car...then a year later you loose you job, or decide you don't like it, or realize you paid too much, or for any other reason want to return the car...you can't just take it back to the dealer and either expect to get your money back! Again... Are you really that freaking stupid? How would any business make any money operating in such a manner!

Ok...so I knew at 5 years old that timeshare salespeople were just like car salesmen...Every timeshare company uses the same high pressured sales techniques and the salesmen "puff" (e.g. exaggerate the positive attributes) the product! Did you all really believe every "puff" they told you during the sales pitch?

Worldmark is no different than the other timeshare company...and in my opinion it's completely your fault for not doing your research before you signed the contract and put your money down! You have nobody to blame but yourselves!

FYI...I am an owner and absolutely love worldmark! It has been a perfect fit for my needs, and a good value. But, I did my research and knew what I was purchasing when I bought all of my point. I purchased all of my points "used", by paying the former owners in cash. I was able to purchase these points for much less then they retail for all of them...and was also able to end up with an early membership, which means I never pay housekeeping fees on any of the points I purchased!

I have been an owner since the company was called Trendwest. At that time it was going to be a small privately owned company that had a board made up of actual owners. I was told I needed to "upgrade" to have enough points to go to better locations. Then I had to upgrade (buy more credits) to have a second "housekeeping" fee or I would have to pay 150 dollars even if I only stayed for one day.
I made the mistake of buying 6000 credits and using their payment plan. I was never told that I would be paying 19 percent interest so making the basic payment tripled the amount I paid. I could never get a balance statement from them. Just when I thought I was about to make my last payment I was encouraged to buy just 6000 more credits so I wouldn't lose any benefits. Jump to just now. I got a new statement on the most recent purchase. The interest charged on minimum payments gives me a balance of order 63 THOUSAND dollars. I am 71 years old, living on social security and I will NEVER be able to pay off the loan. So the wonderful idea of "leaving" this timeshare to my family comes with a huge debt for them. How is it possible to pay 400 dollars a month for over 20 years and still owe more than I originally spent? How do these people sleep at night?

February 19, 2017 I just got off the phone with Worldmark The Club...3 transfers to people who are very sweet but unable to help in any way. After almost an hour the last person told me to go to the website and click on the 'contact us' ... he suggested I email them a complaint ... and that it was the best I could do. They just took 20, 000 points from us with out contacting us that they were expiring. I asked why I did not get the automatic robo " It's your anniversary and you have points that will expire on the 30th "email alerting me that the points were going to expire... I have always gotten this email alert like clockwork for years... I asked why I had not gotten the reminder that I have always depended on and was told "they do not do that any more", , , , The corporate attitude of World Mark is perceived as Greedy and Unethical because of their voracious appetite for more members but the lack of customer care & service to their current members. I have had so many unacknowledged or responded to issues that we just accept it... interestingly it is very profitable for them to take points away from us and put other people on them... it benefits them in every way "

We have been owners for years, just recently we vacationed in Seaside OR where we were tricked into "upgrading" buying an additional 5, 000 points & in return given vouchers for "free weeks" in Cabo (as I mentioned my daughter wanted her senior trip there) also promises to "assist in booking" lies, lies, lies. I went to FINALY book myself after leaving messages & receiving no call backs.. Just to find out the vouchers are not being accepted @ this facility. & they currently had no rooms through RCI @ this time which is why we "upgraded" ... Frustrating. I've called several times & a lady responded via email...they blew smoke up my @ss telling me everything I wanted to hear... I wish I could get rid of it now... Did they ever respond, I contacted an attorney but I guess it's more of small claims court ...

Both the persons at their "brainwashing" initial presentation lied to us. They responded to my direct question "If our conditions should change, can we cancell the contract" by saying "Of course, but nobody does that since you can sell the contract and recover most of your previous investment." When our conditions did change (Job loss, health expenses etc.) I contacted them and they said they could not assist in contract sales. I contacted two time share liquidation companies listed on the internet and was told that WorldMark/Windham contracts are virtually worthless and can only be sold for less than 10 cents on the dollar. When I called them back, they said that's tough and your contract does not allow for cancellation. I sent them a detailed letter describing our financial situation and informing them that we ere unilaterally cancelling and would make no further payments. That was six months ago and the phone calls continue 5 or 6 time a day.every day.
Dick

They lied to us too. They told us that we would get super discounts in tickets and hotels all over the world, not only their resorts or their hotels, any one all over. We NEVER had any cheaper ticket or any cheaper night in hotels. NEVER. They sold something that simply does NOT exist. We went to some trips after buying worldmark program and always tried through them first. They were always UNABLE to get us better deals and we ended up buying directly from the airlines companies and directly from the hotels. They have to cancel our contracts due to misrepresentation. File a complain wit BBB. Everybody!
Claret

I wish we would have researched Wyndham on websites like this prior to signing our contract. Like Bill, we were told numerous things during the sales presentation that turned out to be false. We we also told that points could be carried over "forever, " which is not true. By the time we discovered it 3 weeks later, it was too late to cancel our contract. We're in the process of filing complaints and have written numerous letters requesting cancellation, but I'm sure it will be no use. And now we're stuck with a contract that we're extremely unhappy with and don't want to use.

To anyone considering purchasing through WorldMark, READ THE FINE PRINT! I guarantee you'll find many things in the written contract that will differ from what you were told during the sales presentation.

I agree. We love WORLDMARK! My cousin introduced us to it several years ago and we bought into it. We use it several times a year. Bonus time, inventory specials and credits. We take family with us. My husband and I go by ourselves for romantic getaways--which are great! A two to three star hotel costs a lot more than we spend per night and we don't have the option of our own kitchen and BBQ. These resorts are top rate! We get 5 star all the way! Nothing was misrepresented to us and we know the cost. Our family will benefit from this for EVER! It is passed down for generations and what a wonderful gift we can give to our children and grandchildren. Fun and relaxation at little cost to them! Quarterly Dues and Sometimes Housekeeping> No Big deal! We treat ourselves to some type of luxury getaway even if it is only a quick 2 day, at least 3 times a year. Thanks to our Worldmark benefits. Last year we met with cousins and spent spent 5 days in the 4Bdr Presidential suite in Indio California. It was awesome! We pooled our credits and 8 of us had a relaxing, luxurious, 5 day blast! Thank you, Worldmark!

I have owned Worldmark for years and am completely satisfied. I completely disagree with your statement on renting out the properties because it can be done relatively easily. Several of my friends have rented my properties from me in the past. As for the credit card in your name. I applied for a credit card in my name to assist me with the down payment and it sounds as if you did the same. This is a very short form that was fully disclosed to me. This card had a temporary period with 0% interest. As for the interest charged on the contract. This too was fully disclosed in writing and one of the first purchase documents you signed. It was explained to me twice that this contract has no prepay penalty. It sounds as if you were not paying very close attention or at least not reading the documents you were signing. It also sounds like you have not used your Worldmark ownership because if you had I doubt you would be complaining. Congratulations on purchasing a timeshare product that actually works and is very satisfying to own. I have used it 18 times in four years and have even sent my son on his honeymoon! Do yourself a favor, take a vacation and really see the good you've done for yourself.