Menu
For Business Write a review File a complaint
CB Gaming Roblox my account was blocked and impossible to register again
Roblox

Roblox review: my account was blocked and impossible to register again 14

T
Author of the review
8:55 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I registered on the website www.roblox.com couple of weeks ago, but recently my account was blocked. I have no idea why this crap happened. I emailed to the admins, but these jerks told me that it was impossible to restore my account. As well as they told to register again, but I couldn’t do it. The website asked some confirmation number, but I haven’t received it. I wonder if there are people, who faced the same ###? What have you done in such situation?

14 comments
Add a comment
J
J
Jasonnn
US
Aug 15, 2018 8:10 am EDT

So, I got banned for exploiting a game that had a bunch of bad people on it, and I was banned for 3 days. I sent an email to their appeals email but 22 hours later, still no reply. I am mad and sad about how their customer service is.

W
W
wowowowow
US
Aug 15, 2018 7:02 pm EDT

i got charged for my robux but didnt end up getting robux im still worried and i keep refreshing but still have 0 robux plz help me with this problem

ign= blockbuster3545

robux purchased=4000

Kevin Hoffman
Kevin Hoffman
Buffalo, US
Nov 05, 2019 7:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of wowowowow

Please allow up to 5 or 10 minutes for the ROBUX to be added to your account.

G
G
Gayah
AU
Aug 15, 2018 7:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi I would like your company to call me in regards to over $1700 in debits on my credit card which have been unauthorised I would like to act on a formal complaint and a full refund. I will be contacting my bank to issue a fraud claim and the police.
Regards Gaya campman

Kevin Hoffman
Kevin Hoffman
Buffalo, US
Nov 05, 2019 7:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Gayah

Holy [censored], $1, 700?!

S
S
Sergio Luis Cerqueira
US
Aug 20, 2018 3:04 pm EDT

My little daughter, user name Kawaii_Chan1O1 was hacked by, user name Mattie4397 and now the little girl cant even access her account and so far after my complaints I haven't had any answer from support

J
J
James vlogs “Vlogielogi”
US
Aug 20, 2018 11:59 pm EDT

3 days since i have email roblox customer support, i have not got a reply, my account was hacked and the password was changed. It was very upsetting to not get the account back. I would like to know why roblox will not reply to my email, It was very annoying because i checked back every day but nothing

M
M
mumbo
GB
Aug 21, 2018 8:46 am EDT

hello my son plays roblox. today he was banned of the entire game by a hacker. this persons name is trvstan. could you please sort this and have the other person punished. also reinstate my sons game play. concerened parent. The horror mansion by jonhars.

R
R
rosalina cupcake
US
Sep 01, 2018 11:00 am EDT

can i please get my robux on my account my account name on roblox is (teamsnapchat101).

J
J
JamesClinton
US
Sep 05, 2018 10:24 am EDT

Hello, my name is Mahcaroni. My other account, Zenderak was hacked by two people, their names were "O_Selly and ZashlyYT. " If you can ban those players and get my account password back that would be great.

R
R
Red_Klarity76
US
Sep 05, 2018 3:31 pm EDT

I want builders club i want the outrageous builders club and 500 Hundred robux.

Kevin Hoffman
Kevin Hoffman
Buffalo, US
Nov 05, 2019 7:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Then use your own money and get it yourself.
Begging for builders club here does nothing.

A
A
Ahmed Abdirahman
US
Sep 06, 2018 2:06 am EDT

you guys should put that squre chat area for xbox people because games get boreing when you can speak to anyone

G
G
greenparrot33
GB
Oct 31, 2019 5:36 am EDT

Yes its happened to my Daughter who is sunplayz3 on here my Daughter broke her heart they have stopped her account I cant understand why. what can you do parent cornwall.

  1. Roblox Contacts

  2. Roblox phone numbers
    +1 (888) 858-2569
    +1 (888) 858-2569
    Click up if you have successfully reached Roblox by calling +1 (888) 858-2569 phone number 1 1 users reported that they have successfully reached Roblox by calling +1 (888) 858-2569 phone number Click down if you have unsuccessfully reached Roblox by calling +1 (888) 858-2569 phone number 0 0 users reported that they have UNsuccessfully reached Roblox by calling +1 (888) 858-2569 phone number
    +1 (415) 235-4844
    +1 (415) 235-4844
    Click up if you have successfully reached Roblox by calling +1 (415) 235-4844 phone number 3 3 users reported that they have successfully reached Roblox by calling +1 (415) 235-4844 phone number Click down if you have unsuccessfully reached Roblox by calling +1 (415) 235-4844 phone number 1 1 users reported that they have UNsuccessfully reached Roblox by calling +1 (415) 235-4844 phone number
    50%
    Confidence score
    Management Technology
  3. Roblox emails
  4. Roblox address
    60 E 3rd Avenue, Suite 201, San Mateo, California, 94401, United States
  5. Roblox social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 06, 2024
Roblox Category
Roblox is ranked 1 among 41 companies in the Gaming category