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CB Online Shopping Vidaxl I can't get money from the seller
Vidaxl

Vidaxl review: I can't get money from the seller 4

P
Author of the review
7:22 am EST
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I ordered 3 vases and decorations stuff from the company www.vidaxl.se. I got the order, but it was horrible. These things didn’t look the same as on the website and the quality was poor. I contacted the rep and asked if it was possible to get refund and he agreed. I sent the order back, but after I didn’t get the refund and seller didn’t reply. I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.

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Y Jo
US
2 comments
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Dec 18, 2016 10:43 pm EST

Same issue mini sofa was fake not same and they refunded only 30.00

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Billy Roberts
US
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Sep 01, 2018 6:08 pm EDT

I ordered ordered fencing from vidaxl.com.au over two ago and nothing arrived, i contact them, they say it on the way and give a linknk and code to track progress, do this and link says nothing been shipped, I keep checking still nothing... not impressed

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Y Jo
US
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Nov 13, 2018 7:51 am EST

Where is my full refund 129.99 I was sent 30.00 this is not correct. RANCHO CUCAMONGA, California CA [protected], US. Tel: +1 [protected] customercare@vidaxl.com. Overview ...they sent me a tiny sofa no good I requested full refund 129.99 and got 30.00 ridiculously wrong

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Anca Anastasescu
US
1 comments
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Jun 18, 2023 12:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a set of terrace chairs, on May 23rd, order ID [protected], two of the chairs are already broken. I paid 400 EUR (1650 RON) and I lost the money. I am afraid to use the other two, so I needed to buy somethin else. I will contact local authorities in Romania to sue the company, it is not acceptable.

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  1. Vidaxl Contacts

  2. Vidaxl phone numbers
    +1 (855) 625-8403
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  3. Vidaxl emails
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    12200 Arrow Rte, Rancho Cucamonga, California, 91739-9682, United States
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  6. Jenny
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    Dec 21, 2024
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