Zynga
Reviews and Complaints

This game is constantly steeling peoples money with its constant unfair play. A game will begin and as soon as you change your hand the card you were waiting for suddenly appears next. You will win one hand and the second game the other player will be out within 2 cards being dealt. The winning average and losing average is also interesting to see. For instance I have won 817 games and lost 874. With this game I can understand getting people completely addicted, it's a great game if the odds were fair. They are completely stacked against you. No matter how much money you pay you will lose it all. In the space of 20 minutes I lost all my money. I have read so many complaints about this game and yet nothing is done about it.

My name is Linda Bevel I allowed my daughter to use my DEBIT card for a 1 (one) time use ONLY last month June 24, 2019, for $49.99, to an app for the Game of Thrones but billed by Google Zynga Mountain View CA since then she went and removed my card number from your account. Now another charge has been debit out of my checking account on July 8, 2019, and my card was not authorized for you to make any more charges from my checking account.
I would appreciate if you would make sure my card ending in 1145 is deleted and please refund my account for the amount of $49.99.
Thank you
Linda Bevel
[protected]
Batesville, Arkansas

Over the past three days I have logged the times I have attempted to earn the daily bonus of 3 coins by watching a video. Still loading message is infuriating as I have to hit ok. It's not okay to dupe people into believing they can earn coins to use for swapping letters.

It's not ok that advertisers are not having their product viewed. How much are they paying for ads that can't be seen.

July 7th logged on at 10.10 am and tried 10 times to view a video. 10.20 x 20 attempt, 10.50, 11.00, 12.30 pm, 1.05, 2.05, 3.55, 4.15, 4.50, 5.55, 7.15, 7.55. I attempted to watch a video after updating my game at 8.10. Each time I tried about 20 times to watch.

How long does it take for a video to upload? I suspect that reviews are correct in that viewers become dependent on the coins and when they are no longer available are then ‘forced' to think about purchasing coins.

Hi Zynga Support Team,

My Player ID is - [protected] for Farmville 2: Country escape.

For some reason i have never had the option of having the Black rice crop field option in my game. I cannot purchase it from the inventory either. Therefore, the new event that has started for the "Water Plots expansion" is not relevant for my game. I am unable to prepare the required dishes since it is asking for the Black rice as a ingredient. I am on the latest Android 4.3 version

Kindly take a look at this matter.

Best regards,
Mitali

Game keeps just reloading when I click on daily coins. Then when I try to receive coins sent to me or send coins to friends it just restarts the game and im unable still to send or receive just restart restart! What is going on? I've cleared cache uninstalled and reinstalled nothing is working. Even tried to Contact you but get page not found message or it takes me to game I'm not trying to discuss. Please fix this. Thanks in advance. Been trying to reach you all for a whole week this is ridiculous!

Dear Sir or Ms: This is the PERSON FarmVille Game ID: [protected] May 25, 2019 I am not getting the estate coins after harvesting crops. I am close to getting the Unwither Ring in Long Island Jamboree. This is not the first tie I have complained about this. When getting close to the finish for the Unwither Ring, I have MANY times been cheated of my harvest points. Also, I noticed that 40% discount was not offered for buying Farm Cash. YOU will notice that I did not make my usual purchase at the start of the new game location! I am angry about this. I feel cheated and disrespected as a client. Sincerely, Paula Balaban

I've stopped playing this game for the last week because Every game played i lost within 4-7 cards how is this [censored] possible

So i thought todays a new day see if its changed,
According to ZYNGA this was not going to be the case!
The last 8games i've just played I lost because the computer cannot be bothered to shuffle the cards properly, how do you literally get gin in 2moves?

But yet no reply from zynga

Why have a ingame complaints box but no one reply's

I buy zynga chips to fb account name zynga chips seller. after our conversation he convince me to buy chips to him, the payment I send to him by skrill to skrill. here's the account of scammer raghavendrajha742@gmail.com. I send money frm skrill he said after I send money to him he transfer the 17b chips of zynga poker to my account. sadly no transfer chips was made. This acount is scammer. Please help me to refund my money.

I get more I 's and U's then is statistically possible. Some games I have 4 Is get rid on one get one back. I would say in more than 50 per cent of my games I get 4 or 5 I's in the game and I usually have two or three in each game. In about 30 per cent of the games I get two and three I's in a row. ALL THE TIME. I can guess when the stupid game is going to inundate me with I's an U's Mostly I's
I am getting sick of it and will quit playing soon
It has been going on too long The NOT so RANDOM Letters the game is supposed to give out. I notice that the game gives certain players better letter all the time also. There are some people who you can't beat because the game just continuously gives out terrible letters.
Your game is not Random at all and it is very disgusting

I have just come third in the country fair and chose x4 on points as a prize. It added x4 to my country fair but because I already had x3 running with an hour left it means that I'm only getting x4, for an hour Instead of 24 hours. I'm not impressed this has happened as I am meant to get it for 24 hours and not an hour

I look forward to seeing your response

I made an in-app purchase through Words with Friends 2 for $9.99 for 480 coins. This was 4/25/19 at about 11:03 pm. The payment went through, (I checked my bank account), I have restarted my phone, I have Force Stopped the App/Uninstalled the App. then re-installed and the coins are still not there. This is not my first purchase--it IS my first issue. My user name is "ConnieE325" and my email is "[protected]@gmail.com" I expect my account/game to be credited the 480 coins that I purchased.

Sick of your rigged algorithms - no phone help as you motherfuckers know what you will get. I have over 300 people now on our side and we will file complaint if not suit with ca states attorney and icc 0 you crooks take the cake. You are a bunch of miserable [censored]s! You obviously have no desire for an honest game. And you dictate waht level we play only due to coins we have - you are nothing more than a bunch of crooked thieves!

I uninstalled your POS game since you started shoving commercials/game AP ads down our throats! I have been playing over 10 years you f****ing idiots! Hope everyone stops play, and you lose revenue! I loathe you POS companies forcing these commercials on us...if we need more money, we should have the option to watch ONLY! Not every time a game ends and can't even back out of it...then I tried clicking on home screen and go back to ap and the loud(unmutable) ad still there! you want to take 30 seconds of my life away every single games f*** you dumb***es. It's every frickin game on Google now as of 6 months ago... thought I was safe in Sims from commercials, but noooooo your all cockroaches...my only pleasure in this world away from human s****, and you gotta take that away too! I'll find another spades AP! Unbelievable! And just so you know, you ruined it for the mere possiblity of downloading those specific games...maybe the millennials will fall for your crap, but I'm boycotting your dumb game! Come to think of it all you d***heads in Zynga admin are probably millennials! Seriously telling all my friends to boycott your game! And I have ALLOT! Cya illuminati government puppets hope this disgusting world we live in now, ends soon!

Hi. My name is Cindy LaCour and I currently play words with friends. There is a specific person who starts games and abandons them constantly. I logged on this morning and this person had tried to start five separate games with me. Is there a way to block another individual from starting games with you? This has been going on for a while. Thank you.

Cindy
[protected]@gulfreporting.com

Dear zynga poker,

I loved your game and it's all features, yesterday night I have 13 billions chips balance when I closed my game but when I got up in the morning my balance is zero. How is this possible?

I wont transfer any chips to others, I wont cheat any body you can check these things.

Please return my chips with palenty, hope you understand
Thank you in advance

Mohammad Zaid

BEWARE! Words With Friends players... Recently, WWF increased the number of 'coins' that are required to purchase a 'Swap'. Previously, the cost was **15** 'coins' per Swap, but mine went up to **25** per Swap. In discussing with other players, I learned that theirs had only increased to **20** per Swap. I contacted Zynga Support about this and was told "Our team occasionally tests out different prices for our Power Ups in order to help us balance our game." I expressed concern about how unfair this was, to arbitrarily charge some players more for Swaps than what other players were being charged, and asked that they change me back to the normal amount, but was told that they couldn't/wouldn't change my account back, and that there would keep these suggestions in mind for future releases of the game. Just be aware of this arbitrary, and unfair practice, and watch, because you might be next...!

Words with Friends is becoming worse and worse. Zynga is constantly thinking of ways to screw the players. Everything before they introduced the coins was fine. Then, they became greedier and greedier. They programmed the game so that players would get bad groupings of letters. That way, they hope players purchase coins to so they can switch tiles without losing a turn.
Then, there are events to win coins, which with time they make them harder to win, and, win fewer coins. One event started with winning 100 coins after 7 days, down to 10 coins in 7 days. Another one gave you 10 coins every day down to 1 coin, then changed to 2 coins. I guess too many people complained. And there is one where you challenge these imaginary characters, where they have Easy challenges to Very Hard. Now, they made even the "easy" ones hard to beat. And if u lose, they offer you to continue the game if you pay 20 coins.
They constantly think of ways to screw the players!
Bunch of greedy cheats!

On Monday, 29 January 2019, my Words with Friends account stopped working. After numerous attempts, I contacted Zynga Customer Support. After several emails back and forth, they informed me that my account had been permanently suspended due to a violation of their Terms of Service. They provided me a link to their Terms of Service and a link to their Community Rules, but did not disclose the actual reason for my suspension. Many emails were traded between at least 3 members of their team with no actual reason. One person even went so far as to say it was a privacy issue which tells me someone else is involved. Now they are ignoring my inquiries. I have integrity, so if I did something wrong, I will admit it, but I would like to know what it is. I read all their rules at least 4 times and I can't see where I violated any rules. At this point I am not interested in getting my account restored and I have already deleted the app. What I would like is an explanation and not "You violated our rules"! When the Police give you a ticket, they tell you what the infraction was like speeding or failure to yield, they don't say you broke the law and give you a ticket. I would even be satisfied with a generic response, such as "Your account was suspended due to cheating, using profanity, offending someone or whatever the case may be." Just spell it out and I will go quietly into the night. I played the game for over 8 years and it was a release for me from the everyday chores of life and it was taken from me for reasons unknown. What I would like to know is who can I contact above Customer Support if they won't give me the information? I believe I deserve that much. Tell me what I did and I will go away. I still have all the emails and as I mentioned earlier, they are ignoring me and have refused all my requests for the reason as well as who I can talk to about it.

On 12-27 when I turned off my IPad I was myself. Next day when I turned on I was Mr X, had my games listed but I did not know his friends. I have diligently gotten points for him (dummy me) and he has gone from $10, 000, 000. To $131, 000, 000. I have talked many times a week with HIR technology. Then they said go to Facebook which I sent screen print to HIR, 2 days ago they were consulting with someone in games. Now technology all changed. I WANT MYSELF, MY POINTS AND MY 136 status or so standing back, THATS IT ! They were able to find myself, why can't this be resolved ? Screen print below is Mr X

Nothing is working today on Hit It Rich slots. Whether I click on games or the gear icon to try to contact directly There is absolutely No response - other than the gear icon or game light fades & then brightens when clicked on but thats it. Neither any games gear icon open up. My signal is excellent so I have no idea what is wrong w/site. I did play yesterday though gear icon for settings didn't work yesterday nor today.