Menu
For Business Write a review File a complaint
Zynga

Zynga review: Chips hacked 43

R
Author of the review
3:07 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

thrice it happens with me. I win chips by playing poker all the time as its a great fun, but every time i got ma account suspended. i want to know why is that so? why my account did not get banned when i have less amount of chips? i had never ever violated the terms and conditions of the game so why my account got banned when i have billions in my account? Please return my chips back.

View 0 more photos
43 comments
Add a comment
C
C
cornybc
AU
Mar 08, 2010 3:12 am EST

i was playing i had 2 million in chips and i had 20k on a table then my screen froze and when i went back on all 2 mill of my chips where gone complained and they said bad luck not our fault . i want all my chips back the chips i worked hard for just went down the drain in 1 shot.

M
M
Millie Ruiz
Staten Island, US
Oct 10, 2010 9:35 pm EDT

I was playing and someone took 12 million chips from me. How do I stop this from happening again and will I be able to get it back?

G
G
Ginny Godbey
Concord, US
Jan 19, 2011 7:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I had just bought 100000 chips and the program went down and I lost my chips. I think Zynga should replace them.

M
M
marib812
Evansville, US
Feb 17, 2011 4:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I keep getting reported for transfering chips from another account to mine and other things i am not doing. I have been threatened of being reported bc i wont send people chips and when someone has went all in and i called and won and they were mad. I am not doing anything wrong pls resolve this i worked hard for my chips.

S
S
shashank shekhar
IN
Mar 27, 2011 7:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My a/c was hacked into and over 15m chips were lost in a matter of seconds. I would appreciate if the lost chips from my a/c were returned. thank you

A
A
Ah Loong
MY
Apr 04, 2011 2:01 pm EDT

on 4/4/2011 around 2 a.m when i'm playing poker suddenly my chip all 13million gone..i think somebody hacked my account..i want to know what is going on..please check and inform me later..thank you..this is my e-mail: mrmoney279@yahoo.com

A
A
Ah Loong
MY
Apr 04, 2011 2:04 pm EDT

on 4/4/2011 around 2 a.m when i'm playing zynga poker suddenly all my chip 13m is gone..i think somebody hacked my account..please check and inform me later..thank you..

A
A
Ah Loong
MY
Apr 04, 2011 2:04 pm EDT

aaaaaa

G
G
Greg M.
buffalo, US
Apr 21, 2011 5:26 pm EDT

I whole heartedly agree. I won about $700, 000 in chips which brought my total to just over $1million chips yesterday. As soon as I got to $1 million chips I stopped for the day. Well today I logged in to find my account has been SUSPENDED ! They don't even say why... it just says I violated the "Terms of Service". Now I've bought chips from Zynga in the past and I have "NEVER" cheated or done anything that would warrant an account suspension. Zynga wants me to plead guilty to reinstate my account and only keep %10 of my chips but, won't tell me why they suspended my account ! So I would only get $100, 000 chips of my $1 million. Yeah right, so I tried calling Zynga and the women told me to file a complaint via E-mail (which will just be ignored). Basically one of Zynga's employee's hacked in and stole just over $400 billion chips over a period of time. So now Zynga is flagging any account with over $1 million chips to recover the $400 billion that was stolen. ZYNGA IS A JOKE ...DO NOT WASTE YOUR TIME OR MONEY ! THEY STEAL FROM THEIR OWN CUSTOMERS!

B
B
beverly puna
NZ
May 05, 2011 3:29 am EDT

hi i made a complaint to facebook and have"nt herd a word back from them as of yet. I have been playing zynga pker for many hours and months till one sunday late afternoon i made it to nine million was so happy next thing i go back to play and all my whole of nine million i work so hard for had all gone.How could that happen to me! Will i get my chips back. Could you please let me no if i do. thank you. When it happen i email facebook. With all my imformation.

S
S
sonny1980
SE
May 05, 2011 1:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i agree on all this!i was buying chips 4 like 300 dollars a mounth! as soon they see i make chips! they bann my account becouse transfering chips what a ### why seend chips 2 someone when i pay money 4 them! and say you can keep 10% max 1m and take away 50m from me so i can buy chips again!people dont be stupid and buy chips from zynga they are thiefs!

A
A
antii
MY
May 12, 2011 4:21 pm EDT

i had 41m.they just take my chips just like that.i m playing very long time to reach that amount.they promise me will invesgating in 72 hour.i waiting four day hoping they replace my chip, but i had nothing.i ll never play ZYNGA POKER anymore.they just cheat my money by buying chips with ZYNGA POKER with some accusing that i never do.i ll tell my freind my family everybody i know that playing ZYNGA POKER just waste time and money.

S
S
sandra clough
perth, GB
May 19, 2011 10:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ZYNGA POKER is just a totall con i bought chip, s from you, s now 7 million of them have just gone from my account they tell me to change my password i had done that i played poker then went of to do somthing came back on and 7 million has gone from my account i realy believe zynga is taking these chip, s back zynga are the one, s that do the scam it, a totall joke and trying to contact zynga to report it is a night mare they are the one, s to blame for this ZYNGA POKER IS A TOTALL CON

N
N
nasirramli
MY
Jul 03, 2011 3:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

my email facebook and my account zynga poker texas is use from somebody in jakarta maybe pairate at 1 jun 2011
3.30pm in malaysia, ,
my email have been hack is : pokcher@yahoo.co.nz

help me zynga, , about 9milion chip is gone...
i'm a great player poker zynga texas poker..
please contact me in my new email : nasirramli@rocketmail.com

S
S
stanwilliams
shobdon, GB
Jul 10, 2011 2:06 am EDT

i bought some poker chips and bought them twice by mistake. after first purchase had a text saying chips had not been purchased. purchased again had the same text message then found chips had gone on twice

K
K
kadri nadim
IN
Aug 07, 2011 2:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

hi this is kadri nadim from india, i was palying zynga poker on facebook, & i been cheated by zynga poker, i had buy 180, 000, 000/-chips from my credit card, 9 july its cost me 250$, and then i was plying then i win 212, 000, 000/- i had in the end, i never transfer any chips to any1, but on 5aug 2011, but now i got some green page, saying me that my account have been suspended. so i need want to take some action on zynga poker guys,
so what can i do? & how can i do? i need ur help, i want to take some action on then,
thanks...

S
S
sergio siliezar
vancouver b.c, CA
Aug 17, 2011 6:06 pm EDT

hi my name is sergio silizar i was on play poker on aug, 17, 11.and around 5.00.am it kick me out and it wont let me go on i have 4 milland some bit i dont no y it wont let me play...before log time ago i hade about 1.5 mill and some one heacked me and i did not say nothing..now it took me to make 4 mill a long time i cant go on can you help me please and thank you..there will be 2 same name the one has a pic...k ty..

S
S
squirty
Perth Metro Area, AU
Oct 01, 2011 6:36 am EDT

i purchased 28million chips for 50 dollars and then started playing i lost almost half of my chips through being kicked of while playing i dont think it is fair because i had good hands and bet big then get kicked off and when i get back on chips are gone

T
T
timc15
sunderland, GB
Oct 01, 2011 9:23 pm EDT

all confidence in zynga is lost as if u go on the higher tables and it poofs. ur broke, come on zynga
sort it out. it's real money we buy our chips with. duh...

I
I
indra zha
ID
Oct 05, 2011 1:55 pm EDT

please account has been banned..

E
E
ez_tol
PH
Oct 19, 2011 12:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

zynga why my chips missing, you always do that. we like to play poker but now its all sucks, get back my chips, ez_tol@yahoo.com

E
E
ez_tol
PH
Oct 19, 2011 12:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

my 192 million chips are missing, i need to get back. my chips

A
A
Avinash873463
US
Feb 17, 2012 6:09 pm EST

i won all the 3 rounds in the shootout of the zynga poker... I got a statement saying "congratulations.. you have won 5000000$"
but the amount has not been credited...

T
T
tzcika
IL
Mar 15, 2012 12:41 am EDT

i had 47 mil chips and they were stolen . i got a message to change my facebook password and when i did and logged in i saw that i have zero chips .

R
R
Ruiz26
PH
Mar 30, 2012 11:36 pm EDT

Dear zynga i hack my chips, yesterday i have 706M now i have 24K please come back my chips and investigate my Facebook account . please Zynga i need you help..

R
R
roy kinoe shee
ID
Apr 05, 2012 3:31 pm EDT

I ask for help kepeda zinga poker to open my poker apps banned on yahoo, thanks

W
W
Weendi
ID
Apr 08, 2012 6:36 am EDT

I Play A Zynga SLINGO And My Medal Achieve 60 ..
But I Not Get 1000.000 Why ?
Please I need your help

R
R
rahman_nurhaeda
ID
Apr 22, 2012 4:10 am EDT

when i was playing poker all of a sudden I get banned my chip count as much as 19 Billion after I open my live 440 000 chip. I am very disappointed to facebook hopefully can be restored again.

R
R
RICHARD GABALDON
US
Jun 29, 2012 3:08 pm EDT

BEEN HACKED INTO AND, ZYNGA WANTS ME TO PAY 25.00 TO RESOLVE THE ISSUE I HAVE PAID REAL MONEY TO BUY CHIPS JUST GET THEM RIPPED OFF. I DON'T THINK ITS FAIR THAT I HAVE TO PAY ZYNGA POKER MORE MONEY JUST TO SEE WHAT HAPPNED TO THE MONEY I HAVE ALREADY PAID, IF THIS MAKES ANY SENSE TO YOU IT DOSEN'T TO ZYNGA

N
N
nononononono
Granite City, US
Jun 29, 2012 8:24 pm EDT

It's hard to feel too sorry for people that actually pay to use those games.

A
A
A's
BD
Jul 03, 2012 10:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was in the lobby i was having my dinner suddenly my page reload it's self and when i came back i saw my 480m was banned and just 100k was left That was VV much dispointment for me hopefully it can be restored again

J
J
jenny kolarov
IL
Jul 25, 2012 12:08 pm EDT

Yesterday I had 70 million in Zynga poker, I sent my friend 50 millions, The next day we went to poker and had each one hundred thousand Please take care about it, I'd like my money back. Thank you

B
B
bhavesh23
IN
Jul 28, 2012 3:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

zynga i purchase 339m chips buy credit card but loss my money in my bank account but u not give me chips pls give back my chips

B
B
bhavesh23
IN
Jul 28, 2012 3:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

pls give back my chips urgently pls my account is jumrulove@yahoo.in

J
J
johney ehn
Vandergrift, US
Jul 30, 2012 1:10 am EDT

i was promised s spin on the wheel when i bought chips. i bought chips and it glitch rite passed it and got no spin. the spin gives an extra percentage to chips to the buyer. ty

R
R
Raj Mehta
IN
Jul 31, 2012 12:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yesterday I had 5 million in zynga poker
The next day i went to poker and had only 300k
Please take care about it,
I'd like my money back. Thank you...
id raj.mehta1994@gmail.com
it's urgent pls

R
R
Raj Mehta
IN
Aug 01, 2012 12:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please send me my chips urgently
please send my 5M chips quickly

H
H
http://www.facebook.com/cool.harshiv?ref
IN
Nov 29, 2012 7:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dear Team,

Today i purchase chips from your site. I am form India. I charge 2$ but i not receive any chips from your side. Please look in to the matter.

Please find account link:
http://www.facebook.com/cool.harshiv

Thanks and Regards,
Harnish Jariwala

C
C
cynbell
MY
May 25, 2013 11:58 pm EDT

some1 hacked my chips which is 550m, can u investigate and claim for me?

S
S
sergio147
New Westminster, CA
Aug 07, 2013 6:40 pm EDT

hi my name is sergio siliezar it will not let me play big tables our choice a city i want to know why.and if you could fix the problem for me thax.i play this game allot

More Zynga reviews & complaints

Zynga - Game keeps freezing up 71
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Zynga - Fraudulant deductions 226
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Zynga - Taking chips away and accused of things I have never done 73
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Zynga - its gone dont know why 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Zynga Contacts

  2. Zynga phone numbers
    +1 (800) 762-2530
    +1 (800) 762-2530
    Click up if you have successfully reached Zynga by calling +1 (800) 762-2530 phone number 1 1 users reported that they have successfully reached Zynga by calling +1 (800) 762-2530 phone number Click down if you have unsuccessfully reached Zynga by calling +1 (800) 762-2530 phone number 0 0 users reported that they have UNsuccessfully reached Zynga by calling +1 (800) 762-2530 phone number
  3. Zynga emails
  4. Zynga address
    699 8th Street, San Francisco, California, 94103, United States
  5. Zynga social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 03, 2024