More than 1000 reviews matching “telus”

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TELUS - home phone service Response I hope your port went ok Typically once a number is cancelled the on going carrier can't port it, this is a common tactic used by telus to get the customer to call in and attempt retention. However...

TELUS - customer service Response I have been dealing with Telus for years had a prepaid cell for over 10 years as the small community we lived in didn't have cell service so could only use it when we were out in larger centers so...

TELUS - internet rip off Response I received a phone call at MY home by a Telus salesperson who offered me a great deal to drop Shaw and sign up with their Optik TV. I would bundle internet, phone with Telus Optik TV and pay 153.90...

TELUS - poor service Response TELUS SUCKS. They outsource their call centre to the Philipines. SHAME ON TELUS. A) Keep Jobs in Canada B) Hire people that SPEAK ENGLISH C) Deliver service when you promise it!!! Telus Sucks!!!

TELUS - my doa keybo 2 Response My daughter had the same battery problem as your Keybo with her Razor and it was actually the phone that was draining the battery. It was an issue with the phone NOT the battery. She then got a Keybo...

TELUS - very, very unhappy customer! Response telus has terrible tech/service.i have had nothing but problems getting my lap top computer hook up wire less every time my router has failed. in the last 2 years my router has failed 3 times.each...

TELUS - 101 45787 redirect Response I lost tv service, apparently because it was a 1 month promo, on a new account. I wanted the movie channel and was given a 1-8 number which said to call 101 45787, a redirect for 3.99 message came...

Deactivation of my registration Response I just got burned through TELUS Mobility Alberta. It is only when I put my telephone on holiday and I was still being charged for data that I noticed. I feel totally betrayed by Telus that they would...

TELUS - mobile internet key Response Hi. I have exacty the same problem with Telus mobilty key! I got into the contract with Telus in September 2009. it was supposed to be FAST INTERNET. Guess what? It is worst than dial-up. If I can...

TELUS - very, very unhappy customer! Response Telus only cares about one thing. Money! Not the customer. I got out of my contract without charge because of constant dropped calls, even though Telus said I would have to pay nearly $400 in early...

TELUS - very, very unhappy customer! Response I work for Loyalty and Retention for TELUS mobility and have come across such situations many a time. If a two parties decide to get into a contract you'd have to think about what's going to happen...

TELUS - terrible internet connection Response I am sick of the calls coming from toll free service such as [protected] or [protected], they keep calling and saying they are calling on behalf of Telus...takes a few minutes for them to come...

TELUS - not able to provide end of contract Response Where does one start. I had a bad credit due to a marriage breakdown and was stuck with everything(bills) I had moved and was not able to get tv service or internet through telus, but was able to get...

Shaw Communications - double billling and lack of customer service Response Just to let every one know about more Shaw problems, I filed papers with Telus to get there service, and they told me that I needed to let Shaw know about the change. So on Sept.4, 20012, I did that...

Bell - unfair business practice and poor customer service Response Hi guys. I have been reading some reviews and need some advice before I actually pay 150. What happened to me was that I dropped my brand new (less than 24 hrs), which caused cracks on my samsung...

Triton Global Business Services - Unauthorized collect charges Response My name is Daryl Tremblay and I just received my phone bill from Telus today and saw that I have a charge of $49.88 for 2 minutes to Triton Global made on May 17th at 7:32 PM. I called Telus and wa...

TELUS - poor service Response My friends told me not to sign up with TELUS. I should've listened to them. Many of my friends have experienced poor quality service from TELUS. I came to believe that this company should try really...

TELUS - ripoff Response a contract to Telus means Telus can up the charge, nickel and dime and everything in between to you whenever Telus wants. Wake up when the contract is over.

TELUS - very, very unhappy customer! Response Telus is THE worst company in the world. You wouldn't believe the stuff I've been through with this company. Now I believe I'm known as a 'problem' customer and the CSR's are rude to me from the...

TELUS - very, very unhappy customer! Response I ordered the Internet Service back in December 2009 when I moved to apartment in Vancouver. First month I got my bill correct with no problem.From the second month until December 2010 (date I closed...

TELUS - very, very unhappy customer! Response I recently switched from Rogers to Telus in January 2012. Since then I have had numerous problems with my bill. Upon activating my phone, the guys at BestBuy needed to activate two numbers as the...

TELUS - very, very unhappy customer! Response On July 9th my wife and I went to our Mobility [Telus Apex] agent in coquitlam B.C., and said we wanted a new phone as the one they sold me for christmas present, had been in for repairs 4 times. My...

TELUS - very, very unhappy customer! Response Worst service I have ever delt with. It all started when I initially signed up with telus. I received my PVR Digital TV Box. Everything went gret untill I realised that the box they gave me was not...

Rogers Communications - lost phone Response My husband has been with Rogers for many years, therefore, I enquired with Rogers to see if they would be willing to match a plan for me that I have on offer from Telus. They said yes and I ported my...

TELUS - charging money when they shouldn't Response Despite reading the small amount of complaints about TELUS, I have never had any major issues regarding service. There have been a couple of times where the Rep does not seem to know what they are...

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