mattress Complaints, Reviews, Information

Simmons Bedding - Sagging mattress, horrible custoemr service Complaint I bought a queen beautyrest on 9/28/07 for almost $1700 including a new simmons box spring and waterproof protector. The mattress started sagging around summer 2010. I contacted simmons on 1/17 and...

Easy Life Furniture - mattress and bed frame are four inches apart! Complaint On March 6th, 2011, we purchased from Easy Life Furniture a dining room set (table and 8 chairs), Monroe king sized bed frame, simmons beauty rest king sized mattress and two matching nightstand...

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Gardner-White Furniture - bad mattress/terrible service Complaint Last July my wife and I purchase a new king size mattress during the king for queen sale at the Gardner White on Dixie Highway in Waterford Michigan. Everything started off perfect. It was delivered...

Argos - mattress faulty in under a year Complaint I placed an order with Argos on 18/3/2014 .The order was for £297.42 including a dalton 4ft6 bed frame and a mattress. M y complaint is with the mattress on this order . The mattress proved faulty...

Nebraska Furniture Mart - mattress set Complaint "I purchased a mattress set from Nebraska Furniture Mart on 07/22/15. The salesperson who sold me the mattress believed the mattress to be a "perfect fit" for my needs as I suffer from bulging disc...

Harvey Norman - faulty mattress/ customer service Complaint I have bought an AH beard ( King Koil) mattress from harvey norman 3 years ago, the mattress comes with 10 year warranty. In March 2016, there was a wire penetrating out through the mattress, I have...

MattressNextDay - disposal of old mattress. Complaint Order no: [protected]. Delivery on 4th Sept.2017. When I ordered the ' Pocket Superior Mattress ' I forgot to request the disposal of my old mattress. I phoned ' Mattress next day ' And paid the extra...

IKEA - mattress Complaint My new Mattress was brought to my condo complex on March 5th. The driver and his assistant were about to force the box and the mattress onto the elevator when I stopped them and told them they were...

Leon's Furniture - sealy after dusk mattress and service Complaint We purchased a Sealy after dusk mattress Monday evening and it was delivered Friday. We received the wrong Mattress. In the store there was two sides to try one side was the Sealy after dark hybrid...

Art Van Furniture - mattress ruined my back! Complaint Last March my husband and I came into Art Van Furniture to look for a mattress. The reason for the new mattress was my lower back was stiff in the morning and I noticed that our mattress was becoming...

Lastman's Bad Boy - mattress not fit, the store refuse to refund Complaint We bought a king size bed and a king size mattress from Bad Boy Ancaster store. It was delivered on Saturday, Aug. 4, 2018. My wife slept on it that night, but she wakes up next morning with her back...

Sears - refund for mattress purchase Complaint I purchased a mattress and boxspring on May 17th, 2018 from Sears online in the amount of $754.99. I used the Why Not Lease It financing to help pay for the majority of that. I paid $147.72 as a down...

El Dorado Furniture - defective mattress Complaint I purchased my mattress on 10/20/16 Carlos Perazzi collection and paid $800 plus tax and delivery. After a year and half, the mattress started bulking in the middle. I contacted them because the...

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Bob's Discount Furniture - cirrus plush mattress Complaint We purchased a Cirrus Plush Mattress Article number 184448, in 2011 and the mattress has gullies and sunk in more than four inches on each side of the queen bed. We bought the top of the line...

Sleep Number - Mattress gap on i10 spilt 10 - tearing and dangerous Complaint Worse purchase of my life. I purchased the I10 Split King in May 2016, it delivered June 26, 2016. A year later a huge gap developed between the 2 mattresses. Sleep number replaced some part of the...

Bensons for Beds - mattress Complaint I am writing to complain about an issue regarding In-store shopping with Bensons for Beds. I have already raised the issue with this organisation and it has not been resolved to my satisfaction in...

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Sealy - Mattress Complaint I bought 2 x Sealy mattresses in August 2021 (Clio Firm Double Mattresses) from Mattress Warehouse because I have always believed that Sealy was the best - wow am I now disappointed. At the...

Conn's Home Plus - Mattress set Complaint I purchased a mattress set from Conn's Furniture store on 75th Ave & Thomas in Phoenix, Az in mid February of 2022. The first thing that I did not like is the customer service when I went to purchase...

Overstock.com - Wrong, then defective mattress. Complaint I ordered a Serta Perfect Sleeper king-sized mattress. It arrived in the original box and undamaged. I opened it up and placed it on my bed frame then went to work. When I came home, it wa...

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DreamCloud - Ordered mattress on 8/1 Complaint Ordered mattress on 8/1. Delivery was "7-14 days". Today is 8/31, and the mattress is still "processing". After MANY emails, they won't cancel. I purchased a mattress from DreamCloud on 8/1/2020. At...

DreamCloud - Dreamcloud refused to cancel my order prior to it being processed and now is forcing me to wait for a mattress that has no forseeable shipping Complaint Dreamcloud refused to cancel my order prior to it being processed and now is forcing me to wait for a mattress that has no forseeable shipping date. 4/22/20 I ordered the mattress (came with "free...

Nectar Sleep - Nectar still has not delivered our mattress a month later, will not cancel the purchase, and will not provide a return label for frame/headboard Complaint Nectar still has not delivered our mattress a month later, will not cancel the purchase, and will not provide a return label for frame/headboard. Order #: N-XXXXXXXX Date: 9/20/20 Payment Method...

Factory Outlet Store - Factory Outlet Store's Failure to Deliver Promised Mattress Review I made an order for a Melnick Beautyrest Recharge Mattress on July 2nd, 2015, from Factory Outlet Store. They assured me that I would receive a brand new mattress directly from the factory. I wa...

Sadler's Home Furnishings - We got a $3000 Stern& Foster mattress that was a new design with 2 layers of springs and 2 layers of memory foam to help my spouse's body after Complaint We got a $3000 Stern& Foster mattress that was a new design with 2 layers of springs and 2 layers of memory foam to help my spouse's body after being in the Marines for 10 years and surgery's. The...

Verlo - Verlo Mattress Review: Great Sleep, But Some Room for Improvement Complaint I recently purchased a Verlo mattress and have been sleeping more soundly than ever before. However, I have been waking up with body aches every day. I'm hoping that this is just my body adjusting to...

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