A Superior Towing Company’s earns a 1.7-star rating from 6 reviews, showing that the majority of customers are dissatisfied with towing services.
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This towing company is the worst I've ever dealt with
This towing company is the worst I've ever dealt with. The managers have a terrible attitude and treat customers horribly. It's unacceptable. They act like they're better than everyone else just because they have your car and charge outrageous fees. It's illegal and shameful that they're still in business. They need to be shut down ASAP.
I'm a licensed car dealer and my car got stolen and taken to A Superior Towing Company
I'm a licensed car dealer and my car got stolen and taken to A Superior Towing Company. They told me to bring the title or a notarized sales agreement, which is ridiculous because private transactions don't usually have notarized purchase orders. I brought the reassigned title, purchase order, sunbiz, and my dealer's license, but these guys said I needed a notarized purchase order to get my car back. They wouldn't release it to me. I had to call the police, who showed up and chatted with the towing company while I waited in the heat. Finally, the dealership sent a copy of the same purchase order and they released my car. It seems like they don't care about being helpful and just want to make money from their cozy relationship with the cops. It's sad that I had to go through all this.
This towing company, A Superior Towing, was a nightmare for us
This towing company, A Superior Towing, was a nightmare for us. My girl got into a car wreck and had to go to the hospital. These guys towed her car to their lot and when we went to get it back less than a day later, they wanted to charge us $538 just to release it and tow it down the street. What a rip-off! The car was totaled, but we just wanted to get the subwoofers out of the trunk. They said they'd tow it for $300, but wouldn't let us take the subwoofers out ourselves. They claimed it was against their policy, but it's just two little cables! My girl tried to take them out anyway and they jumped her and took them away. That's straight-up robbery! And these guys work for the cops and the state! They need to be investigated and shut down! Don't ever use this company!
listen up!
listen up! I gotta tell you about A Superior Towing Company. If you need help with your ride or a fam member's ride, you gotta check these guys out.
My mom was stuck in her car in Plantation, FL, in the rain, on her way to a doctor's appointment. Her car had been acting up for over a week, and she had just gotten a new battery, but it was suggested she needed an alternator. I live three hours away, and I was trying to work with her insurance agent to get her towed, but they said we had to find a tow company on our own. So, I spent an hour Googling over 14 towing companies in the area, and none of them answered their phones or had full message centers. Some of the numbers were even disconnected! I was on the phone with my sister and my mom's neighbor, trying to keep her calm, but it was a stressful situation.
Out of all the companies I tried, only two others answered the phone, and they couldn't get a truck there until the next day. But then, A Superior Towing picked up on the second ring. The lady who answered, I think her name was Susan, was so nice and friendly. She understood that it was an emergency, and she dispatched a driver right away. He showed up in about 30 minutes, even though it was raining cats and dogs. His name was Mike, and he was patient because my mom was still in her car, and he couldn't find her at first. He stayed on the phone with me until they found each other. When they finally did, my mom said he was super nice, professional, and she felt safe with him. She even said he was cute, haha!
Mike called me back when he was on his way, when he arrived, and after he dropped my mom off at her house with her car. I trusted them right away, even though I didn't know them, and I was worried about my mom being with a stranger. But they were caring, friendly, and professional, and I was so happy with their service. I hope I never need a tow again, but if I do, I'm calling A Superior Towing. You should too!
A Superior Towing Company Complaints 2
Damage to the rear left bumper
Hello on 01/19/2024 10:31 pm my car was disabled not due to a car accident. And was carefully loaded onto A Superior Towing Truck. The driver walked around and took pictures of both sides and front and back of my vehicle Mercedes Benz cla250 Grey. The car was towed to 2385 SW 66 terrace Davie Florida. I irrived on 01/20/2024 10:09am to pickup my car. When the gentleman bought the car out to me I noticed that the left rear bumper had a really deep cut in it. So I bought it to the gentleman attention and also mentioned to him that it wasn't there before and the person who pick the car up took pictures of all angles. So he politely pulled up the photos taken the night before and we both walked around the car looking for other markings that wasn't in the photos taken. And he stated that the cut in the bumper was indeed a new one. I was recording as he was taking pictures. He gave me all the information needed to make a complaint and claim.
Desired outcome: All I'm asking is that the proper repair be made to the damage area of the rear left bumper.
Confidential Information Hidden: This section contains confidential information visible to verified A Superior Towing Company representatives only. If you are affiliated with A Superior Towing Company, please claim your business to access these details.
So, like, my car got into a gnarly accident and the cops put it on hold
So, like, my car got into a gnarly accident and the cops put it on hold. They said the county would cover the costs but I had to pay first. When I saw the bill from A Superior Towing Company, I was shook. They wanted over $1000 for just a few days! I asked for an itemized list of charges, which they're supposed to give me by law, but they acted like they didn't know what that was. Then they said they couldn't give it to me because it had "personal info" on it. But they sent me a "Letter" that didn't have any info on it! This company is shady and doesn't follow the rules to protect customers like me. Don't use them!
Is A Superior Towing Company Legit?
A Superior Towing Company earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for A Superior Towing Company. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A Superior Towing Company has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Asuperiortowing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Asuperiortowing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Asuperiortowing.com you are considering visiting, which is associated with A Superior Towing Company, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Asuperiortowing.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The asuperiortowing.com may offer a niche product or service that is only of interest to a smaller audience.
- A Superior Towing Company protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About A Superior Towing Company
One of the key features of A Superior Towing Company is their commitment to providing exceptional customer service. They understand that being stranded on the side of the road can be a stressful and frustrating experience, which is why they strive to make the process as smooth and hassle-free as possible. Their team is available 24/7 to respond to emergencies and provide prompt assistance.
In addition to their exceptional customer service, A Superior Towing Company also boasts a fleet of state-of-the-art tow trucks and equipment. They have the latest technology and tools to handle any type of towing job, from light-duty to heavy-duty towing. Their team is also trained to handle a variety of vehicles, including cars, trucks, motorcycles, and even boats.
A Superior Towing Company offers a wide range of services, including emergency towing, roadside assistance, vehicle recovery, and transportation services. They also provide specialized services, such as winching and off-road recovery, to help clients in unique situations.
Overall, A Superior Towing Company is a trusted and reliable towing service provider that offers exceptional customer service, state-of-the-art equipment, and a wide range of services to meet the needs of their clients. Whether you need emergency towing or transportation services, you can count on A Superior Towing Company to provide prompt and professional assistance.
Overview of A Superior Towing Company complaint handling
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A Superior Towing Company Contacts
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A Superior Towing Company phone numbers+1 (954) 424-8781+1 (954) 424-8781Click up if you have successfully reached A Superior Towing Company by calling +1 (954) 424-8781 phone number 0 0 users reported that they have successfully reached A Superior Towing Company by calling +1 (954) 424-8781 phone number Click down if you have unsuccessfully reached A Superior Towing Company by calling +1 (954) 424-8781 phone number 0 0 users reported that they have UNsuccessfully reached A Superior Towing Company by calling +1 (954) 424-8781 phone number
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A Superior Towing Company emailsinfo@asuperiortowing.com10%Confidence score: 10%Support
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A Superior Towing Company address2385 SW 66th Ter, Davie, Florida, 33317-7134, United States
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A Superior Towing Company social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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