ABC Financial Services
Reviews and Complaints

I have never experienced a job like this makes you feel like your never doing anything right, never praises you for improvements only if you get 100 on your QA score do they recognize you. And you better keep it up because the praise is vey short lived. This a a very cliquish job and they really don't like new people trying to get to know them. If you do make friends it will be with the people you started with but most do go there separate ways once there on the floor. Mostly they are just trying to hold on to there jobs because once you on the floor the employee emprowement is over and they let you know in a Heart beat you can and will be replaced. They appear to be a quality company and that you should be honored to work there but truth be told they are a very shady company practicing capitalism at its finest. The turnover rate is insane and they will hire anyone. They don't drug test and it shows, by the type of questionables that work there.

I paid first and last month, no contract, no recurring payments. This was made very clear when i signed up with vision quest.

Thus, i am paid through april 16. However, on march 1, i began receiving daily calls from abc financial talking about my gym membership. I never answered the call even once, but they continue calling every day. I used call blockers and blocked their number, but they somehow called my home phone *and* my skype phone *and* my google voice number!

So even though i am current with my payment and not supposed to have recurring payments, (I paid with cash) , vision quest still attempted to charge my canceled credit card on march 1, and when it did not go through (Because of course it is canceled and i am current with payments) , they **immediately** sent me to collections with abc collections! Even though i don't even owe any money!

This is complete bull ###, and vision quest fitness is a really ###ing scummy company for pulling this bull ###! Good thing i gave them my canceled card number! Otherwise they would be robbing me left and right!

Vision quest fitness is a bunch of scam ###s! I told them, if i get one more call from the abc company that i will cancel the membership for good and go with another gym.

I started a gym member ship in the middle of 2012. In december I called the gym to cxl it. I was told in my contract that I could cxl with a 60 day notice. ABC disputed that information and the person that I spoke to was very rude. I told them to cxl THEN I called my bank and reported my debit card stolen so they would issue me a new one with a different number. Now 4 months later I just got hit with a $250 debit card transaction from ABC. I called my bank and they are confused as how ABC was able to make a debit card transaction with MY NEW NUMBER. I have never given them my new number. I have since closed my acct with my bank and opened a new one. I have also cxl my debit card. When I called ABC they told me that they had every right to debit my card b/c of the contract that I signed. Apparently they have NO record of my call to them asking to have my contract cxl back in December. My bank is going to refund me my money but I will telling everyone NOT to use that gym. I live in a small town and word will spread like wild fire that this company will screw them out of what little moeny they have. Ppl will steer clear!

After telling ABC financial that my fitness contract is expired, it is NOT an Auto Renew account, and countless phone calls to both ABC Financial and Endurance Fitness center, They are still trying to bill me for the membership.
They refuse to stop regardless of the contract details.

We have been trying to cancel a gold's gym membership for months and even sent the required 60 day notice letter by certified mail. They continue to do so. They do not listen and continue to give us a runaround. Very bad business ethics! Fair warning - stay away from any business that uses these folks which appears to be health and fitness clubs.

It is absolutely impossible to cancel your membership, even after your contract is up. They keep charging you and when you call, all you get is the run around. I will never use a gym that uses ABC FINANCIAL ever again!

I never saw such a difficulties to cancel a membership from a company, they will evade you and do anything in they power to keep you from quick your contract in a easy way in order to keep charging a fee even after the contract is expired. Please read the "small letter" on the contract because if you want to ever quick, it is the most difficult thing to do. The customer service is REALLY BAD, I called six months ago and I was told that my contract was cancelled but they are still charging the fee to my account.

When I signed up with Retro Fitness with my credit card, I was assured that there would be no monthly automatic draw on my credit card. I could pay only for the time I wanted. Sure enough, when I needed to take a break from membership, my credit card was drawn upon automatically. I put a permanent hold on them with my credit card company and went to that gym to complain. I had to explicitly say that I was cancelling my membership. Since then, they've passed the last monthly charge to their collection agency, ABC Financial. Now, they've added a late fee because I've refused to pay this swindle. Stay away from Retro Fitness!

I was told when I started my membership at 24-7 Fitness Workout Anytime Gym in Hixson, Tennessee that the only thing that I had to pay was a monthly fee and that I could cancel at any time. After a year or so of joining, I noticed on my bank statement that I was charged fee of $48.07. I called ABC Financial about the fee and they told me it was a YEARLY fee on top of the monthly fee of $16.00. I made the call on July 10, 2012. At that time, I told them to cancel my membership. They told me nothing else would be taken from my account. In August, they took another fee out of my account. I called ABC Financial AGAIN and I cancelled my check card so they could not draft my account. They told me to send a letter to them. I told them at that time that I had FAXED a letter to them on July 11th and have a confirmation that the fax was received. They said they didn't receive it. I have confirmation. I received a letter from them last week (Sept. 18th) stating that I owe them a fee for September. I called them SIX times today because they kept putting me on hold and didn't come back to the phone! THIS COMPANY IS CROOKED! DO NOT EVER JOIN A GYM THAT USES ABC FINANCIAL OR ANYTHING ELSE THAT USES THEM FOR A PAYMENT AGENCY!

Abc financial is absolutely the worse company to deal with or work for. There goal is to beat people out of their money. I quit that job after a month. While i was there i cancelled memberships when customers called and requested to have service cancelled and the company threatned to fire me so i quit. They make you work extra long hours and pay you a salary of 9. 50 per hour to sit on the phone all day and take complaints from members that shld be upset then they make you stay past your required work time if the call volume spikes with no advance notice. . . Tht job is very stressful and tht place shld be shut down. Ive sent multiple complaints. Whn you call and ask for thier address they always give you po box 6800 sherwood, ar 72124 but they never seem to give you the correct address which is 8320 highway 107 sherwood, ar 72120 i say we show up in front of the building and go on strike until tht piece of sht is shut down completely. . . In the meantime continue to complain to your local gyms that will also make club owners think twice abt doing business with a horrible company such as this one

I had my son in a Karate studio that you HAD to go through ABC billing to make your payments in order to stay in the classes. When we went to cancel our sons membership we gave notice to the karate instructor and was advised us to call ABC as well to let them know, after doing so we were hit with another months fee. When we called back we spoke to a very rude customer service rep named Sherry. She informed us we would need to send a written request and gave us an e-mail address to send it to. We did as she requested and 6 months later we are now being contacted by a lawyer who states we owe 270.00. I called and tried to dispute this letting him know we had sent an e-mail and had all our records. Though the entire call he continued to yell at me, refusing to listen to anything I had to say and at one point told me" This is what he has done for the last 13 years and he would let me know if I had a dispute". When I asked him if he was going to listen to anything I had to say he replied "everything you are saying is nonsense and that is why you are in the situation you are in" Are you kidding me who is this guy? After asking him several times to lower his voice and not to be so hostile or I would not continue the conversation he hung up on me. I was at my work place and had him on speaker so my co worker could hear how he was talking to me. NO ONE has the right to call and speak to you this way and I will fight this to the end! This guy was rude unprofessional and if he is a lawyer like he claims should be disbarred. I have also filed with the BBB and have called the Karate instructor to let him know what kind of company he has handling his clients. DO NOT SIGN ANYTHING THAT HAS ABC ON IT YOU WILL BE LEFT HOLDLING A BILL LONG AFTER YOU CANCEL! CHECK THE REVIEWS THIS COMPANY IS SHADY AND WILL SCREW YOU OUT OF WHAT EVER THEY CAN!

I received a bill in the mail from ABC Financial for membership dues and thought it was a mistake. I then received a telephone call from them and they told me they had bought my membership from Bally’s Total Fitness. On 3/16 I called to cancel my membership with Bally’s. They told me they would cancel my membership and stop drafting my checking account but they needed one last payment of $32.46. I gave them my payment and received a receipt in the form of an email. I received another email titled 'Updated Electronic Payment Plan Information'. Had Bally’s continued to draft my account for April and/or May it would have been an indication to me they had not canceled my membership. ABC Financial told me as of June 1st my membership was purchased and transferred to them and unless I had something in writing that I canceled my membership with Bally's they would continue to charge me. Otherwise ABC says they will cancel it but they will still charge me for the membership services. I canceled my membership and did not sign up or agree to transfer my membership from Bally's to ABC.

I wanted to cancel my membership and auto deduction with WOW and ABC Financial. Called ABC Financial and explained that my Health Plan would pay for my gym membership, but WOW was not included. The customer service rep said she would note all this on my account and all that I had to do was send them an email saying that I wanted to cancel. I did that and thought that was the end of it. They charged my account in February as they said they would because of the timing. They charged my account in March also and when I noticed it I called them back. I was told that they never received my email and there were no notes on my account about canceling. Again they told me to send them an email which I did, as well as a registered letter. So now they tell me that they will charge my account again in April because I did not give them 30 days notice and the charge will be $24.95, more than they had been charging me ($19.95/mo). My next action, after this complaint, will be to file one with the Better Business Bureau and the Attorney General's Office here in Massachusetts. If you are joining a health club make sure that they do not use ABC Financial.

I signed up for a 3 month membership at Gold's Gym, which I assumed was going to expire after 3 months. Long story short, ABC Financial Services continued to take auto payments on my credit card, despite written letters. When I finally cancelled my credit cardto stop the withdraws, and stopped taking their repeated phone calls, they sent my account to collections. I paid the exhorbitant fees today to the debt collector, so that my credit rating will not be affected. I have asked for a refund.

I signed my son up for what I was told was a six month term of classes at Revolution MMA in Benton, AR in April of 2011.

I was never told that I was joining a "membership" or anything with regard a cancellation policy:. I was never provided with copies of the paperwork that I signed:.

My son attended classes until August of 2011 when my mother in law had a stroke and our caregiving duties made it impossible for my son to continue taking classes'. We agreed to continue paying through October 2011, because we felt that it was only fair, considering that we had signed an agreement for the six month term, . Furthermore, my son was scheduled for surgery in October 2011, & would not be able to continue training until January 2012".

So, we had already paid for TWO MONTHS of training that our son NEVER RECEIVED;. I advised Revolution MMA REPEATEDLY that we would not be returning to the gym, or signing a new agreement until January 2012. I spoke to a Revolution MMA representative in October who confirmed that I was "all paid up" & explained to him that we would be returning in January to sign a new agreement and continue training, which he agreed with.

Imagine my shock and surprise to find that I was charged again in NOVEMBER 2011. When I contacted Revolution MMA, I was told that, despite the fact that I had, on at least 5 different occassions, advised them of our intent NOT to return to the gym until January 2012, and the fact that they KNEW that our son had not been to class since AUGUST 2012, they "renewed" our membership without our consent because we did not provide them with WRITTEN NOTICE that we didn't want to renew.

Had I had a copy of the paperwork, or had anyone advised me at any point during any of the 5+ conversations that I had with them about our intent to discontinue classes from August 2011 until January 2012 that a Written Notice was necessary, I would have certainly provided it in a timely fashion in order to avoid paying for an additional 3 months of classes that we would not be getting.

I requested a copy of the paperwork that I originaly signed proving that I agreed to an "automatic renewal" after the initial 6 month period. Revolution MMA refused and informed me that I must deal directly with ABC Financial. This was the first time that I had even heard of this company. I contacted ABC Financial, explained the situation to them, advised them that I wanted to see a copy of my contract. They never sent one, but they DID forward my account to a collection agency who outsources their calling center to India or something, because I can barely understand what they are saying when they call.

BOTTOM LINE: AVOID REVOLUTION MMA AT ALL COSTS, & ANY GYM ASSOCIATED WITH ABC FINANCIAL

My husband and I had started working out at Anytime Fitness right after the New Year. Not long after, we found out the jobs we applied for in Taiwan came through. When I went to try and cancel my membership, they told me I needed proof that I was moving-no problem right? So I sent in my ARC (green card), my one-way ticket, and my lease agreement. (I only needed two of the three at most) It took them a week to respond to me telling me my lease agreement wasn't "clear" enough looking. I called and asked them why the other two forms of proof weren't enough-and they said they didn't have them. I checked my sent mail and saw all three had been sent. So I went back and resent a "clearer" copy of my lease agreement and called them again (With Anytime Fitness/ABC financial, you get charged your next month's dues and their stalling tactics were bringing me dangerously close to having to pay two additional months fees) They said that it could take them up to five business days to complete this-which would be two weeks after my additional e-mail. I also asked them at one point, why my ARC wasn't good enough and they told me that "because my ARC wasn't in English they couldn't understand it and it didn't count". I may be naive, but I thought the point of a green card was that it was generally written in the language of the country you got it from? Now I am left with re-emailing all of the information they lost again and will potentially have to pay two months of fees for a process that was started weeks ago. I am extremely displeased with my experience with ABC Financial and Anytime Fitness and strongly urge everyone to NEVER go there.

I cancelled an account 2 years prior to this company reinstating it without consent/authorization. They then proceeded to make fraudulent charges to my credit card that had been inactive for over a year. I found out about it when my mortgage company was surprised to see a delinquency on my otherwise good credit. This company admitted the mistake was their own, but did nothing to help me rectify the situation with my credit card or the credit bureaus. DO NOT do business with ABC Financial - EVER!