Abella Mayfair
Reviews and Complaints

I have also been charged for things I did not consent to purchase for three months straight and am going to claims resolution through visa though they say it will complicate things to just cancel my card. They have charged my over 250.00$ for each month that has not been authorized. Visa needs to be able to put a block on these people and the purchases should not go through automatically.

I so foolishly bought the sample product from them which they claimed to have sent me. I declined all the other pop -ups as well. I never received the sample products. The next month I was charged for products not received which was the face moisturizer and the eye cream they said I signed up for. I called this company 2 time to have these items cancelled and my money back on my credit card. To date my card has been charged again which now is in the hands of the authorities. Shame on you..If your product works that well you shouldn't have to scam people into buying it. Stay away from these offers that say just pay the shipping. You only have 14 days which you never get the product in 14 days this in the fine print which doesn't show up anywhere on their site. Clearly states my ###!Your scam artists the call center is a scam.. don't order this. My lawyer has since taken up my case and is going to get my money back. SCAM SCAM SCAM ABella Mayfair and Young Glorious Ey

I foolishly signed up for a free sample and was very careful to decline all offers that popped up as I went through the process. I have now been charged three times but just captured it on my credit card. $400 to date.

04/02/2017 04/04/2017 17753765905belleskin $133.95
03/08/2017 03/09/2017 17753765905belleskin $134.95
02/06/2017 02/07/2017 17753765905belleskin $131.30

I am so incredibly frustrated. I have notified the bbb and emailed them twice.

Do not do any business with this organization

Warning! Do not order from abella mayfair! They are a scam! They should have their merchant number revoked! Master card and all other credit card companies should step up and cancel this companies credit charging privileges. Ethically, they should act on an obligation to protect the card holder customers from fraudulent marketing scams like abella mayfair. The ordering site asks customers repeatedly if they want to sign up for automatic billing and shipping of future orders and even if you say, no, no, no, no, no, no, you will still be charged the full price of the product sample plus the shipping.in my case this was $136.90 plus $6.00 shipping (Cdn) after only a 30 day trail period. If you already requested the trail sample, it's not to late: call [protected] or [protected] immediately and get a "cancellation notice (#) number" asap. Then call your credit cards fraud services department and give them your cancellation notice #. That is the only way to stop them from automatically charging your credit card. They refused to credit me for the unauthorized charge to my credit card and have probably done the same think to thousands of customers.

Acc. # [protected] nv

The recent charges on the credit card # ...5291 are incorrect. This was a trial and there should not be any charges. These charges are not authorized. Please reimburse all these charges. I do not want to take this to a higher level but if reimbursement is not received then we will be forced to.

Charges have been appearing on the credit card. I recently had surgery and had not noticed these charges including Mar. 4, 2017

This is another one of those scams that they lure you in with a" free trial "stating nowhere that one can see that this is a subscription, that it is a free trial and I did not receive my product until way after the 14 day trail period was expired, I cancelled my subscription immediately and now they will not refund any monies, even after I sent all the product back to them, note, read all the fine print, if it sounds to good to be true then you are right it is not. Very disappointed in companies like this, just money grabbers. Have sent numerous emails and all they can come up with is $70, and I have no product to show for it as they said I should have kept it according to their policies. What kind of company does this kind of secret scam, sadly, way too many, I did not even use the product, returned it in unopened packages. Watch out for this com
mpany

Hello to everyone. My heart goes out to you if you, like myself have fallen prey to the free Trial offer of a sample of skin care and then discovered in shock that you have been charged not only for $ 5.95 of shipping and handling, but signed up for a out receivership. Same thing has happened to me at a time in my life when I was feeling really low emotionally and still recovering from surgery, so not 100 % up to par and had not had an income in 3 years. Ordered this sample to maybe find something to feel a bit better and then found myself with credit card charges nearing $ 500.00 Can. Dollars. Someone on this board described how they complained to the Better Business Bureau, that is exactly what I did. I just would not back down. The Company told me, that I did not read their Terms and Conditions and that I had two weeks to change the auto receivership and get product sent to me every few weeks. I phoned the police, complaint to the Fraud Reporting and the Better Business Bureau and I told them that I had complained with the RCMP.. Eventually the Company Abella Mayfair claimed on the Better Business Bureau website that they would make an exception and refund me in full. Please do not just let these scammers get away with this. I stayed adamant and said, that the only thing I signed up for was the free Trial and agreed to pay for shipping and receiving. Please don't let them get away with it.

I ordered 2 samples in January and was only supposed to only pay shipping and product was supposed to be free. On Feb 3rd my credit card was charged $133.89 which is $99.95 U.S. I did not receive any additional products. I did not notice the charge until March because I was away. I complained to the company, they told me they would only credit a courtesy $50 because I did not cancel my "account". They claim the $99.95 is for the samples as I did not receive any goods, which I told them is outrageous. After calling my credit card company they told me that they could not credit the charges. During this conversation I was told another charge had gone through in March for again $99.95 US$. I called the company back and demanded they reverse that charge and that I would be refusing/returning any shipments and to cancel my account. However I don't have any faith that this will be done because I am reading on this forum that charges continue every month. I have threatened a class action suit. This company practices misleading advertising and unscrupulous business practices. The product samples did not perform as promised and were small sizes yet they are claiming that the February payment is for the sample after I told them I have not received any products. I'm amazed that my credit card company will not credit these charges as I have not received any product. I would like to hear from other people who are experiencing this issue. I would send the company emails and contact Consumer protection Canada as well as the Better Business Bureau. The address and phone number is provided above. If we make our voices heard we will be successful. If they do not credit us we should post these complaints either to their Facebook page or our own Facebook pages and send them a copy so they cannot erase our posts. This is unacceptable and consumers should not allow this.

I didn't ask for this product to come to me and the credit card charges
the product is a scam I was so mortified at what it did to my eyes and face you ppl have heard the last of this from a lot of us from what I have been reading
the white film it leaves on my face and the irritation to my eyes has left me with red eyes that I cant see for hours after I applied the drinking cream around my eye area, I am sending back your poison and I want my money back . My attorney has my complaint and photos

My 12 year old daughter bought a gift using my card on my phone just after Christmas this year and now I have Abella Mayfair charging my credit card. They claim to have delivered extra product and nothing was received other than the original order. Their order process on the mobile phone browsers is deceptive and they should be forced to take their site down. If they want to enforce negative optioning tactics they should be forced to verify everything by phone. I am demanding them to issue a credit for their products.

Scam. Contact information is in Canada and they charge USD.
Rest of my story is same as rest of customers.
I spoke to C.C Company and they cannot do anything even though it is totally fraud. Taking our hard earned money and the paperwork they sent to the Bank is calling me thief. Guess who is thief here.
Why no one taking an action on Complaints lime this?
These companies are making millions through fraudulent charges.

I took the free sample and paid for the shipping only total 12, 34$ that was perfect.
After that you started to take money from my credit card whitout asking me.
January 257, 85$
February 255, 79$
March 262, 90$
Total 776, 54$
To take money from somebody's credit card you need his authorization, I didn't gave you mine.
I demand that you reembourse me the to total of 776, 54$ on my credit card.
I give you 48hrs to give me a positive answer.
Whitout an answer I will call my credit card to tell them that fraud was commited on my card.
Thanks
Pierre Couillard
[protected]@gmail.com

I February I ordered the free trial of the above mentioned product for which i will pay a shipping cost of $3.95, no where on your web site was there anything about a mandatory 14 day trial, I never received any notification about future automatic shipments, it is less than 14 days since I received the free trial, to-day I received one of your products and checking my bank account I noticed that I was billed for $197.70, if this is a monthly delivery I will like to cancel this transaction and returned this skin balance cream that i just received and be reimbursed the sum of $197.70

emanuel.[protected]@live.com
Emanuel St Martin
51094 Rue Beamish [protected]
Pierrefonds, h8z3a8

I have been caught in this scam after responding to an offer for a free sample of Abella Mayfair Rapid Wrinkle Control. I don't have the exact date of order, but it was likely late January. I received a 15mL sample and a 30mL sample of Maximum Moisture 24 Hour Day & Night Cream in the mail about a week later. I then received a second 15mL sample of the Wrinkle Control. Charges appeared on my Feb. Visa Statement as follows:
Feb06: HEALTHYSKIN7025773431 $134.72
Foreign Currency: 99.95 USD Rate: 1.347873
Feb08: HEALTHLOTION7029604345 $121.14
Foreign Currency: 89.95 USD Rate: 1.346748
After checking my March Visa transactions online, similar charges show up:
10/03/2017 13/03/2017 HEALTHLOTION7029604345 $124.01
08/03/2017 09/03/2017 HEALTHYSKIN7025773431 $137.65

Merchant Information
HEALTHLOTION7029604345
[protected], 00000

Country Code
GB -UNITED KINGDOM
Transaction Date 10/03/2017
Posted On 13/03/2017
Transaction Type Purchase
Amount $124.01
Currency US Dollar (USD)
Reference Number
74232627070002339172450
MCC Description
MISCELLANEOUS FOOD STORES-CONV STR
At no time did I agree to open an account with this merchant. I simply requested the free sample and gave my credit card number for the shipping charge of $20.
Can you please help me?
Christine Munro

09/01/17, I was charge for shipping a trial kit$3.95-I paid $5.38 u.s
09/01/17 Iwas charge for shipping a trial kit $4.95 I paid $6.73 u.s

29/01/17 agelessskinscience.com charge me $89.95 i paid 120.83 u.s
29/01/17 newskinformula.com charge me $99.95 i paid$134.95 u.s

All this charge are from abella mayfair, so far I receive more delivery wich I return I did not accept because I am not satified the way they trick peoples.
also I return 30/01/17 the trial kit with a tracking no: [protected] at
p.o box 500
North York, toronto, ont

When ordering the free trial you will notice the site goes to extensive efforts to assure you that you are just signing up for the free trial. They provide several offers to purchase other products/offers. After selecting "no" to everything but the free trial, the following month I was still charged two charges of 120.50 CAN and 133.90 CAN. When you call them up to call them out on their unethical behaviour they claim its in the fine print...you are signing up for a monthly subscription. What's the point in the TRIAL if you're already signed up? The point is there is no fine print, its all BS. When you say you want your money back they say the best they can do is cancel your subscription so you are no longer charged. When you tell them that you want your money back again, they offer you $50 back and say thats the best they can do. They steal your money. A supervisor will not be available "because their are only 2 supervisors and they are busy". The email to contact is [protected]@abellamayfair.com. Good luck!

Dec.24/2016 I was charged for shipping sample 3.95usd = 5.48cdn.
Dec.24/2016 I was charged for shipping sample 4.95usd = 6.86cdn.

Jan.7/2017 Foreversmoothskin.com charged me 99.95usd = 135.60cdn
Jan.8/2027 DCA*naturalskin.com charged me 89.95usd = 122.24cdn

Feb.6/2017 Foreversmoothskin.com charged me 99.95usd = 135.00cdn
Feb.7/2017 DCA*naturalskin.com charged me 89.95usd = 121.55cdn
All this charges are for ABELLAMAYFAIR.
So far I have been credited for one shipment dated in Feb.
I told them I want to return Jan.shipment for a credit. I'm still waiting for an answer. Hope you can help me please.

I ordered your trial on December 04, 2016. I called in and cancelled shortly after, along with my account number and my cancellation request. I received a tiny tube in the mail and have been billed over $700.00 . I spoke to your agent and he assumed me that they would be refunding me my full amount of money deducted from my Credit Card, but till now I am unable to resolved this problem. When I call now the phone just hangs up can't get through to them.

I learned from this unethical marketing strategy that a trial means you have signed up for a mandatory subscription. They claim that I did not read the fine print but it appears that numerous other customers have had the same unconsenting charges. A ethical company would change their advertising so that they would not continue to mislead their customers. This company profits on unconsenting charges not by customer loyalty.

I ordered your trial on Jan 14, 2017. I cancelled shortly after and returned everything in the original box along with my account number and my cancellation request. I now receive some in the mail and have been billed nearly $400 . I spoke to your office and they gave me a bunch of crap. I had called prior to returning it and left a message that it was being returned. today i received more of your product and checked my bank balance to find u have charged me nearly $400 for product that i returned. i expect that you scam this way the product was returned you must have a record of that i expect my money refunded asap i have contacted the post office for the tracking number i would like to return the product that you sent me today for a refund also. please notify me that i will be able to do that and yes I will make sure i have the tracking number this time. i expect a reply immediately. This is a scam. I will be notifying everyone on social media unless I receive a full refund immediately.